Inside Retail

MARCH 3, 2025

How has customer behaviour changed? We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound.

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Social Media Promotion Engagement Consumer 130

Inside Retail

DECEMBER 5, 2022

The silly season, as it has come to be affectionately known, is a time when we are expected to be socially available, navigate crowded stores and attempt to find the perfect gifts for loved ones. He “hates surprise gifts and the expectation that I am supposed to know what to buy for everyone”. Will has ADHD and is dyslexic.

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Layout Gifts Shopping Light 130

Retail Focus

DECEMBER 12, 2023

Product displays are transformed with a festive twist, featuring Christmas-themed versions that not only promote offers but also connect products to the joyful and gift-giving spirit of the season. Christmas windows, acting as the gateway to the store, set the stage for a memorable shopping journey.

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Art Display Light Curate 265

Inside Retail

DECEMBER 11, 2023

The 2024 prediction was somewhat bearish given that the National Australia Bank reported the actual sales for the four-day Black Friday and Cyber Monday shopping event were estimated at $7.1 Cheap prices will not necessarily offset an unsatisfying shopping experience and poor customer engagement, let alone service.

Engagement 147

Engagement Promotion Shopping Consumer 147

Inside Retail

MARCH 8, 2023

We realised what we were in for, so rather than closing, like most event-based businesses did, we knuckled down working around the clock and building an online shop in two weeks, and we didn’t delay or cancel a single event. The next challenge was scaling up our customer service and dispatch facilities.

Gifts 130

Gifts Beauty and Health Space Planning 130

Inside Retail

JANUARY 2, 2024

Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. Develop automated email campaigns triggered by specific customer actions, like browsing a product without purchasing.

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

JANUARY 16, 2024

This time, we have selected five great opportunities during the first half of the year with insider tips on how brands can build communications and promotions around them to enhance customer engagement and drive conversions. If you are confident in your shipping timelines, offer them free two-day or overnight shipping.

Marketing 130

Marketing Promotion Engagement Flow 130

RetailMinded

JANUARY 29, 2021

This year, with online shopping on the rise, a huge increase in holiday returns are expected to follow, so it’s no surprise that 70% of firms are worried about the growing impact of returns on their bottom line, according to a Brightpearl study. However, negative reviews, in particular, can be a gift. Relationships Over Revenue .

Social Media 92

Social Media Management Shopping Engagement 92

CRP

MAY 28, 2024

on holiday gifts and festivity items. Seasonal custom packaging evokes a sense of festivity, makes your products more appealing as gifts, and helps increase sales. This is especially true for e-commerce packaging and shipping boxes used for online shopping. Cardboard waste jumped from 2.04 tons to 16.42

Gifts 52

Gifts Color Tailored Pattern 52

CRP

NOVEMBER 25, 2024

Enhance your packaging’s marketing role with these unboxing strategies: 24 Sèvres custom pop up packaging Personalize with Inserts Inserts like handwritten notes, exclusive offers, or tailored gifts can turn a transaction into a memorable moment. Your packaging often serves as the first physical interaction with customers.

Marketing 52

Marketing Color Tailored Texture 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

CRP

JANUARY 27, 2023

Since then, she decided to take her brand in-house, creating shop called Shop WeWoreWhat , which stocks denim, swim, overalls, and activewear. With the intention of feeling like a gift to oneself, customers truly feel the promise of quality, care, and attention to detail from the moment they open their package.

Gifts 52

Gifts Fashion Color Promotion 52

VMS

OCTOBER 18, 2021

My first job in the retail design segment was with the DeBartolo Company who at the time was the largest shopping mall developer in the world. My very first job was retail at a store called Mandee shops; it was junior sportswear shop with opening price points and fast fashion. How times have changed.

Visual Merchandising 52

Visual Merchandising Merchandising Fashion Art 52

Retail Insider

DECEMBER 1, 2021

A good example is a Sweaty Betty campaign, which targeted consumers who had shopped with the brand for 15 years and were sent a card and a discount voucher. However, the switch to a B2C has proved very timely as bored/anxious/ill people have been shut in doors for long periods with nowhere to shop except the internet.

Social Media 52

Social Media Artistic Engagement Marketing 52

Inside Retail

AUGUST 1, 2023

In challenging economic times – when people have to forgo a big holiday, new car or the latest phone – Georges observed that customers turn to small, everyday treats to lift themselves up, and find a moment of escapism. More and more, consumers are looking for an alternative to cheap, sugary chocolate from the supermarket.

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Gifts Customer Engagement Apparel Balance 246