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Blackhawk Network shares 2025 gift card trends – and how retailers can benefit

Inside Retail

As Australia turns the corner into 2025, the gift card industry is undergoing a remarkable transformation, reshaping how Australians celebrate special moments and navigate their budgets. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8

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2019 vs 2020 vs 2021: How has Covid impacted Christmas?

Inside Retail

The interesting thing is we started to see a few retailers starting Black Friday and Cyber Monday a few days earlier and starting to pull some of that early customer engagement into their pipeline,” observed Ioakim. We saw a 59-per-cent increase in e-commerce sales from the previous year. Global supply chain fear.

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Turning holiday insights into year-round success

Inside Retail

Did customers engage with product recommendations, or were they ignored? Building loyalty programs Loyalty programs are an effective way to keep customers engaged year-round. A well-designed loyalty program fosters a sense of belonging and incentivises customers to choose your brand over competitors.

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Five retail leaders discuss how to deliver value in a spending slump

Inside Retail

How has customer behaviour changed? We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound.

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Elevating the Festive Season: The Significance of Luxury Pop-Up Stores During Christmas

Retail Focus

Furthermore, I assess their impact on the visibility of a brand, customer engagement, and overall success. Limited-edition releases and special bundles generate excitement, attracting discerning customers on the lookout for distinctive and opulent gifts. Personalized Gifting Services: Tiffany & Co.

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The retailer’s guide to Valentine’s Day

Inside Retail

Gifts have long since been a consumer favourite for Valentine’s Day celebrations. Unsurprisingly, Emarsys’ Valentine’s Day research from last year reveals lingerie to be in the top purchases for Valentine’s Day gifts. This is especially essential in peak shopping periods, such as Valentine’s Day.

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In-store shopping is far from dead – but the phygital world beckons retailers

Inside Retail

21 per cent of shoppers are drawn to gift cards and various gift choices. Catering to these changing customer expectations, while having an understanding of which services to prioritise will contribute to the growth and success of retailers over the coming years,” said Quinn.

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