Inside Retail

MARCH 3, 2025

We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound.

Social Media 130

Social Media Promotion Engagement Consumer 130

Inside Retail

NOVEMBER 7, 2023

Similarly, retailers can encourage customers to give them permission to send SMS texts offering exclusive deals – by using the BFCM season to offer a level of exclusivity and special privileges if they register. Flows guide deal-driven leads through the marketing funnel and will delight loyal customers with relevant content.

Flow 130

Flow Engagement Promotion Strategy 130

Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. We aim to ensure our community feels supported and satisfied through the whole process.

Planning 264

Planning Strategy Expansion Shopping 264

RetailMinded

SEPTEMBER 19, 2022

Sessions on the agenda include: Mysteries Unveiled: Lessons in Marketing, Customer Engagement & How to Win More Sales. Yelp 101: Best Practices to Boost Your Profile Page, Manage Customer Reviews, Combat Negative Reviews & More. Fastest Path to Cash Calm: Ways to Increase Your Cash Flow Now.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Inside Retail

FEBRUARY 16, 2022

This requires creating a digital fingerprint that integrates the customer’s profile data, captures their transactions, tracks all interactions across all channels, and can predict future behaviours, values, and preferences. Those that are successful possess the ability to quickly design and deliver great customer outcomes.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Inside Retail

JANUARY 2, 2024

Of course, your first priority should be to target customers who bought items at the same time last year. 4 Leverage user-generated content Savvy brands encourage customers to leave product reviews and ratings on their websites. These emails can be personalised and timely, increasing conversion rates.

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

DECEMBER 17, 2023

With connectivity across the entire marketing, sales and fulfilment journey, it can collate, curate and analyse all the data empowering a business to better understand its customers – right down to their individual journeys of engagement – and then customise and personalise communications, feeding into email and SMS flows.

Engagement 130

Engagement Flow Tailored Marketing 130

Inside Retail

JANUARY 16, 2024

This time, we have selected five great opportunities during the first half of the year with insider tips on how brands can build communications and promotions around them to enhance customer engagement and drive conversions. Insider tip : Why not run a flash sale that makes your customers feel like their tax refund has arrived early?

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Marketing Promotion Engagement Flow 130

Inside Retail

OCTOBER 7, 2024

The Australian-owned business has spent more than a decade refining and perfecting its enterprise-level digital marketing platform, Distributed Customer Engagement. The platform provides a customised offering tailored to the unique marketing requirements of a franchise operation.

Marketing 130

Marketing Management Flow Customer Engagement 130

Creative Displays Now

OCTOBER 31, 2024

Sequential flow: This type of product display guides customers through different aspects of the story — like raw ingredients at one end transitioning to finished dishes at the other end. For example, pasta products are often grouped with sauces, cheeses and utensils.

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Display Visual Merchandising Color Focal Point 52

Inside Retail

AUGUST 30, 2024

You can see instantly how these ‘Es’ flow into store experience design. Consider this: By developing a metric that includes the time a customer spends in-store and whether their experience was positive or negative, retailers can gain a clearer understanding of the value of their space.

Engagement 130

Engagement Marketing Display Consumer 130

Show Best

AUGUST 7, 2023

In cannabis dispensaries, displays should be positioned to guide customers through the space efficiently while showcasing products effectively. Strategic placement can optimize customer flow and increase the chances of making a purchase. Let Showbest be your trusted partner in transforming your display vision into reality.

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Display Harmony Color Design 74

Inside Retail

FEBRUARY 9, 2022

Making space for autonomous flow of colleagues servicing the front- and back-stage CX is incredibly important. Data can play a critical role in supporting staff and empowering employees to anticipate unpredictable customer needs.

Engagement 130

Engagement Beauty and Health Social Media Flow 130

CRP

NOVEMBER 25, 2024

Use Packaging for Promotion Packaging can extend your marketing reach beyond the initial sale and turn it into a platform for ongoing engagement. This keeps customers engaged, and drives repeat purchases even after they’ve received the product. Try using these strategic offers on your packaging to generate more revenue.

Marketing 52

Marketing Color Tailored Texture 52

Show Best

JULY 28, 2023

Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

Design Trends 67

Design Trends Design Interior Design Display 67

Retail Bound

MARCH 21, 2024

Source: Chron – The Advantages & Disadvantages of Offering Credit Improving Cash Flow Management – While extending credit carries inherent risks, it also allows wholesalers to manage cash flow more effectively. This not only improves cash flow but also strengthens customer relationships.

Expansion 52

Expansion Flow Customer Retention Strategy 52

Jahabow

JULY 14, 2023

Display cases also are a subconscious way to direct traffic flow throughout the store. By placing frequently purchased items together closely, retailers can encourage customers to make additional purchases, maximizing their shopping experience. Let’s explore how we can incorporate display cases into visual merchandising.

Visual Merchandising 52

Visual Merchandising Merchandising Display Flow 52

Compliantia

MARCH 31, 2023

Store layout Whether you choose a loop, a grid, or a free-flow layout for your store, your goal should be to maximize the floor space so that customers can easily navigate your store and locate what they need. Displays The secret to keeping your customers engaged and inspired is to change up your displays — at least every month.

Merchandising 97

Merchandising Planning Visual Merchandising Display 97

VMS

NOVEMBER 30, 2022

Plant-based selections are driving new chains and customer engagement in traditional food chains such as McDonalds and Mendocino Farms. Look for furniture to be movable and for some restaurants to style interiors with business flows and booked events in mind. Next UX is always about evolution and refinement.

Beauty and Health 80

Beauty and Health Interior Advertising Flow 80

RetailMinded

SEPTEMBER 29, 2020

Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. But then they are faced with a flood of click-and-collect orders, or a customer comes by asking for help locating inventory.

Engagement 69

Engagement Flow Customer Engagement Location 69

Retailing Insight

MAY 10, 2022

To create long-lasting customer engagement that gives you a real competitive advantage, you need to think beyond the basics of experience and explore how your brand will stand out. W hen it comes to customer experience in North America, consumers tell us that true excellence is still elusive.

Strategy 59

Strategy Flow Customer Engagement Consumer 59

RetailMinded

MARCH 30, 2023

It helps increase customer engagement by giving consumers a better chance to purchase. You may also offer time-limited discounts to your customers through e-mail marketing since 55% of consumers prefer money off-deals. Include Social Proof In Your Checkout Flow Social proof is a vital part of the checkout process.

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Flow Strategy Consumer Promotion 52

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Collecting customer feedback and reviews are easy on social media, or you can take it up a notch with apps that can be added to your website that promote customer reviews.

Social Media 52

Social Media Management Customer Engagement Engagement 52

Greater Group

NOVEMBER 24, 2019

The overall design reminds of Japanese rock gardens with flowing yet dynamic lines that leads shoppers from the first floor up the spiraling staircase to the second floor. Interactive shopping experiences that encourage brand-customer-engagement are always enthusiastically received by us, both as shoppers as well as retail space designers.

Retail Design 59

Retail Design Design Focal Point Balance 59

Parcel Pending

MARCH 29, 2024

Supply Chain Uncertainty Numerous logistics hurdles have risen unexpectedly, making the once predictable flow of goods more treacherous for electrical distributors. Raw Material Shortages The demand for raw materials has surged, yet supply is trailing, creating bottlenecks in production lines.

Social Media 52

Social Media Marketing Management Flow 52

Retailing Insight

SEPTEMBER 12, 2023

Cash – Manage your cash flow, manage your growth. This KPI (Key Performance Indicator) is simple and aligns with the goals and North Star of your store — things like the number of sales, average sales per customer, number of walk-in customers, engagement on your social media, etc.

Rhythm 52

Rhythm Planning Strategy Social Media 52

Theatro

MAY 4, 2020

Enabling New Customer Engagement Norms and Models. Covid-19 has left shoppers and employees alike, “distracted, scared, and overwhelmed,” in the words of one retailer. Imparting confidence and stability through what is sure to be a learning experience for all will be an ongoing theme. In uncertain times, consumers read into everything.

Engagement 52

Engagement Planning Management Location 52

Creative Displays Now

JUNE 30, 2021

This development will move the focus of customer satisfaction from increasing inventory to increasing product availability. Accelerated by the pandemic, the use of big data and AI now goes beyond inventory management to influence customer engagement at the front desk. Additionally, AI is taking the front role in retail.

Social Media 52

Social Media Display Consumer Shopping 52

Inside Retail

MARCH 23, 2025

Turning challenges into opportunities One inherent disadvantage of the pureplay model is the lack of direct, in-person customer interaction. This gap can lead to fewer opportunities for brand storytelling and customer engagement.

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Flow Engagement Art Reimagine 130

Theatro

JANUARY 27, 2025

From operational efficiencies to customer engagement, NRF is where the future of retail takes shape. Here are some examples of how a Theatro GENflow works in a retail environment: Inventory Management : Associates can instantly locate items, prioritize restocking, or adjust displays to improve customer flow.

Engagement 57

Engagement Tailored Management Flow 57