Remove Customer Engagement Remove Fashion Remove Retail Chains
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Oh!some sets sights on new markets, reaching 100 stores this year

Inside Retail

Retail chain Oh!some some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. To enhance customer engagement, Oh!some The company also integrates customer purchasing data to refine its product selection and service offerings.

Marketing 130
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Decoding the global trends shaping the future of retail

Inside Retail

We believe physical retail remains as relevant as ever, but with a savvy digital customer watching your every move, it wont be enough to have great products and great prices. In the future, the technology edge could be decisive when it comes to customer engagement and loyalty. What about actual customer behaviour?

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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

This digitalisation must transform every part of the business ecosystem, from sourcing and logistics to sales and customer engagement. 3D body scanning and sampling is especially popular with fashion retailers who want to give customers the perfect fit. Digital technologies can also open new opportunities.

Consumer 147
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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.