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BPCE Solutions Immobilires noted that the retail investment market is undergoing a profound transformation in 2024-2025, characterised by renewed momentum and radically different strategic approaches. There is now a clear distinction between the retail of 2019 and that of 2025.
Southeast Asia as key market We see Malaysia as a prime opportunity, given its status as one of Southeast Asia’s largest and most developed economies,” Mohammad A Baker, CEO of GMG, told Inside Retail. Meanwhile, Hong Kong remains a strategic retail hub with a high-spending customer base and access to premium retailspaces.
From humble beginnings as a fitness-focused apparel brand to a global business with a rapidly growing retail network, Staxs journey showcases the power of community engagement, strategic product evolution, and adaptability in a dynamic market.
Furthermore, luxury brands have the potential to educate and engage their customers on sustainability. These temporary retail setups often provide personalized services and interactive installations, or they feature limited-edition products, creating a sense of exclusivity and novelty.
Asia Pacific’s airport retail market is projected to grow to US$33.8 According to GlobalData, the growth will be driven by the increase in retailspace and passenger numbers as cross-border travel resumes and the relaxation of lockdown and duty-free regulations. per cent this year, resulting in a boost in retail sales.
AR allows customers to virtually try products before purchasing, enhancing customerengagement. Brands that integrate these technologies effectively can expect to lead in the new retail landscape. DTC brands bypass intermediaries to engage directly with consumers, offering unique products and experiences.
This novel approach engages all the senses and elicits powerful emotions, transforming retailspaces into sanctuaries of connection, innovation, and individuality. Retailers have responded by evolving their brick-and-mortar stores into hubs of community, innovation, and exclusivity.
Retailers who incorporate interactive elements can encourage passersby to engage with the scene, which enhances the overall experience and makes it memorable. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.
But it seems to be picking up speed recently, with many retailers now experimenting with new technologies like chatbots and AR. Here’s everything you need to know about how digital transformation is enhancing customer loyalty in the retailspace: What is digital transformation? Augmented Reality.
For major retailers, physical stores serve as hubs for customerengagement, offering services like in-store pickups and returns. Challenges Facing Physical Retail Brick-and-mortar stores face challenges, including high operational costs, the need to maintain inventories, and the pressure to innovate constantly.
Examples of brand communities include Apple enthusiasts forming online forums, Harley-Davidson motorcycle owners participating in rallies, or Nike fans engaging on social media. Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community.
Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Furthermore, I assess their impact on the visibility of a brand, customerengagement, and overall success.
Omnichannel retailing describes a type of retail system which allows for the engagement of customers via as many channels as are relevant based on the context and purpose of the retail business. .
In the heart of Kuala Lumpur’s emerging international financial district lies The Exchange TRX – a new retail complex that aims to redefine urban luxury and community engagement. These brands are pushing the envelope in terms of customerengagement and this is going to be a fantastic opportunity for us,” he said.
It involves designing, building, and installing fixtures, fittings, and other interior elements of retailspaces, such as stores, boutiques, and shopping malls. Their services involve a wide range of interior design and construction elements that are tailored to the specific needs of retailspaces.
Modular displays that can be rearranged easily offer flexibility in keeping the space fresh and engaging. The adaptable displays added versatility to the retailspace, keeping it fresh and engaging for customers. Let Showbest be your trusted partner in transforming your display vision into reality.
From Shein to Chanel, Skims to Supreme, more and more retailers seem to be investing in temporary brick-and-mortar locations, more commonly known as pop-up shops. The use of temporary retailspaces is certainly not a new concept, it has been around for centuries. The brand can also gain experience with retail operations.
The crux of this phygital evolution lies in its ability to harness data and advanced tech tools to create a retail ecosystem that is intuitive, responsive and engaging. This virtual interaction provides a tangible sense of the product, aiding customers in making more informed purchasing decisions.
In store activations Pak said the company will host in-store events and activations in order to attract customers to shop in person, so they can get to know the brand beyond its product offerings and experience the world it is trying to build. He went on to say that the space is meant to be dynamic and interactive for customers.
And while the business’ sales stayed flat compared to FY21, Endeavour Group has managed to diversify itself across the alcohol retailspace, with a number of new brands and offers now online, signalling new potential moving forward.
The Paul Smith pop-in is the next iteration, providing shoppers the opportunity to engage or re-engage with the brand. ” What brands can take away from Paul Smith Clubhouse There are still a lot of opportunities for both direct-to-consumer brands and big-box retailers to tap into the pop-up space.
Expect to see AR mirrors for virtual try-ons, interactive displays providing in-depth product information, and VR experiences that transport customers into a brand’s story. Retailspaces will no longer be static; they’ll be dynamic and responsive, enhancing customerengagement and leaving a lasting impression.
Emphasize the importance of vigilance, customerengagement, and adherence to security procedures. Customer Service as a Security Measure Exceptional customer service is a multifaceted asset for small businesses, and it also serves as an effective security measure.
million sq ft of new retailspace is due to open by the end of this year. This is an international as well as national trend, and we await some of the new leisure trends that are starting to emerge that will help drive the next generation of customerengagement.”.
But let’s be real, managing a bustling retailspace can be a whirlwind of tasks – from inventory tracking to customerengagement and beyond. The Omni-Channel Experience Meeting customers where they are – online, in-store, and everywhere in between – is the key to creating an exceptional shopping experience.
After his recent trip to Tokyo, greater group’s Asia CEO Ryan Arrowsmith returned with dozens of photos from innovative and forward-thinking retailers who are going above and beyond to creative unique and engagingcustomer experiences. Our retail design blog shows your some highlights from this trip.
Voice-activated shopping will take the retailspace by storm with retailers, especially small retailers, leveraging technology to keep the domain from dominance by larger brands. The Amazon Alexa is a common voice-activated model used by Starbucks to enhance the ordering and delivery process through Amazon Ecommerce.
It’s about the customerengagement and inspiring them through great presentations of fashion and product.” – Eleanor Smith, Bloomingdale’s, Montvale, N.J. Lesson learned: The customer is always right.” – Barb Beeghly, Reztark, Cincinnati, Ohio. They have a lot more foot traffic and customers are enjoying the new store.
In addition it provides real time customer behavior pattern analysis so store managers can more effectively convert undecided customers. The analytics also help retailers to determine the best store staffing options and optimal staff-customerengagement ratio. ” About Ulisse.
Omnichannel retail is about creating consistent experiences across apps, websites, social media , ads, and in- store visits to increase customerengagement. Put simply: customers want to purchase effortlessly and seamlessly across every platform. The Value of Omnichannel Shopping Experiences.
Those in the retailspace know that how and what customers buy has changed drastically over the past decade. It’s crucial for small and large businesses throughout the retail industry to know what’s next. Additionally, AI is taking the front role in retail.
In-store robotics: a new customer experience Beyond warehouses, robotics is expected to transform the in-store experience for Australian consumers. By 2030, robots could become common fixtures in physical retailspaces, performing a variety of roles that enhance customer service and create unique shopping experiences.
Meanwhile, cities such as Ho Chi Minh City and Hanoi are seeing continued investment in shopping malls and mixed-use developments, providing more opportunities for international retailers. According to Savills, shopping malls continue to dominate Vietnams retail landscape, accounting for 63 per cent of total retailspace supply.
Enhance CustomerEngagement: They provide actionable insights on building meaningful connections, fostering loyalty, and enhancing the overall shopping experience. Empower Managers and Teams: Retail managers are at the forefront of operations.
The Milan -based studio transformed the retailspace into a calm store for Estil.io , which was consistent with the brand's identity. Read: DE-YAN designs Jimmy Butler's Bigface coffee shop in Miami "We focused on tactile materials to make the customer'sengagement with the store more compelling and enjoyable," Khachatrian said.
At the heart of this strategic expansion lies the power of storytelling and atmospheric beautycreating spaces where brand enthusiasts, gastronomes, or the simply curious can engage with the brand in a tangible, sensory-driven way.
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