Inside Retail

OCTOBER 4, 2023

As one of Japan’s largest department stores, Seibu will be the first department store to carry over 400 luxury, international contemporary and Japanese fashion brands, more than 100 of which will enter the Malaysian market for the first time. “In

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Inside Retail

MAY 21, 2024

“I thought we were well-known when I opened the [pop-up] store. Going into] a department store was a powerful move for us,” Woods recalled. Currently, the brand is prioritising investing in technology throughout its whole supply chain, as opposed to further building out its store network. “Our

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Inside Retail

MAY 21, 2024

“I thought we were well-known when I opened the [pop-up] store. Going into] a department store was a powerful move for us,” Woods recalled. Currently, the brand is prioritising investing in technology throughout its whole supply chain, as opposed to further building out its store network. “Our

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Inside Retail

APRIL 14, 2024

The appointment of Olivia Wirth as executive chair of Myer department stores is an interesting one that indicates a new strategic focus following the business turnaround under John King. Wirth joined the Myer board in October last year after 15 years at Qantas, including six years as CEO of Qantas Loyalty.

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Inside Retail

SEPTEMBER 25, 2023

“My digital transformation experience is shaped by my experience handling the various nuances and needs of customers that span geographies across different industries and making sure they are delighted at every touchpoint,” he told Inside Retail.

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Inside Retail

AUGUST 1, 2023

“By staying cutting-edge in technology, we can offer our customers unparalleled convenience, choice, and personalised experiences, which is what consumers expect from their brands nowadays,” he stated. We must recognize that the time for digital transformation has already passed.

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Inside Retail

AUGUST 17, 2023

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

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VMS

NOVEMBER 18, 2021

Brands and retailers are seizing the opportunity to deepen customer engagement now that shoppers are much more comfortable interacting with QR codes.”. QR codes can be integrated into virtually any retail fixture to increase customer engagement and capture valuable insight into customer behavior in store.

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VMS

OCTOBER 18, 2021

Yes, right out of school I was fortunate to work for a designer that had his start as a visual merchandiser for a large department store in Detroit. It’s about the customer engagement and inspiring them through great presentations of fashion and product.” – Eleanor Smith, Bloomingdale’s, Montvale, N.J.

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Inside Retail

JUNE 30, 2021

Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. You can download it here.

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Inside Retail

FEBRUARY 17, 2025

We believe physical retail remains as relevant as ever, but with a savvy digital customer watching your every move, it wont be enough to have great products and great prices. In the future, the technology edge could be decisive when it comes to customer engagement and loyalty. What about actual customer behaviour?

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