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Curating community: Retail’s answer to the loneliness crisis

Inside Retail

The curated highlight reels on such platforms lead to feelings of inadequacy, which can drive people to distance themselves from their community. Gen Z’s shopping patterns present a great opportunity for stores to become vibrant community hubs and interesting third spaces. This is both a public and personal health-related issue.

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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

This moment feels right because we have seen a growing appetite for immersive, tailored brand experiences, and this boutique allows us to embody our approach to beauty in its fullest form. JB: While we highly value our retail partners, the introduction of the DTC boutique represents a pivotal step in evolving our approach.

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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

At a time when consumers are conscious of spending, especially in the lead-up to the holiday period, offering more value through tailored customer experiences for free is key to getting consumers to purchase through certain retail channels. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

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What retailers can learn from Australia Post’s clever new concept store

Inside Retail

A focus on another key customer group – local small business and e-commerce operators – inspired a new ‘engine room’ that optimises the process of packing and sending and provides a tight range of exclusive products and deals tailored for small business. The overriding sense is of a retail experience that is current, curated and cool.

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Six standout retail spaces, from a double-decker bus to luxury flagships

Inside Retail

It seeks to minimise overstocking and clutter, prioritising open spaces and thoughtfully curated product displays. Customers can engage with a team of travel experts who provide advice, guidance and tailored recommendations. This story first appeared in the November 2023 issue of Inside Retail Australia magazine.

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Quintain welcomes Tian Tian Market to Wembley Park & sees footfall surge over Lunar New Year

Retail Focus

Emma Tai, Founder at Tian Tian said: “In the spirit of Lunar New Year, our Wembley Park store has meticulously curated a special collection embodying themes of prosperity, luck, and good fortune. At Quintain we work to ensure our ground floor retail spaces align to the community living in the local neighbourhood.

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Immersive Retailing. The Luxury Brand Gateway to Success

Retail Focus

Personalised experiences are tailored to individual preferences and needs, ensuring that each shopper feels uniquely valued, understood, and privileged. Luxury retailing personalisation goes beyond simply knowing a customer’s name or preferences.