Inside Retail

JUNE 11, 2023

“Apart from incorporating beauty tech, Sephora’s Store of the Future in Shanghai is part of our ongoing commitment to deepen our engagement with the beauty community in China.”

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Retail Focus

JANUARY 20, 2023

Covering 2,500 square feet of trading space, the new store will serve as a beauty shopping destination, tailored to customers’ needs and staffed by a team of Space NK experts. “We Additionally, it features theater spaces for customer engagement. We are delighted to open our biggest store yet at Westfield London.

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Inside Retail

NOVEMBER 27, 2024

We’ve carefully curated these offers to ensure our customers an extended offer period for a more flexible shopping experience with deeper discounts,” Holloman said. This year, David Jones increased its channel mix, optimising its creative content to engage with customers more effectively. “We’ve

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Inside Retail

NOVEMBER 11, 2024

We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail. Customers appreciate the interactive and engaging environments, enjoying hands-on experiences that go beyond traditional retail.

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Retail Focus

OCTOBER 30, 2024

Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. Brands that invest in understanding their regional nuances, fostering brand loyalty, and emotional engagement make customers feel valued.

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Inside Retail

AUGUST 10, 2023

With over 460 million people using social media platform Pinterest each month, there are countless opportunities for savvy retailers to capitalise on this engagement, and convert traffic into sales. Through these campaigns, Big W drove 34 per cent higher engagement, and 77 per cent lower cost per acquisition, compared to retail benchmarks.

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Retail Focus

MAY 11, 2021

Newly engaged couples are struggling to find wedding venues, booked up far in advance.? A newly acquired wedding licence will allow ceremonies to be hosted in the grade II listed building on Oxford Street for a limited time this year, with three curated micro-wedding packages available.

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Inside Retail

SEPTEMBER 16, 2024

Buying a luxury item is not just about owning something beautiful, it’s about affirming one’s identity and self-worth through a carefully curated experience. This is where the in-store experience shines — where customers can physically engage with the product while receiving expert counsel from knowledgeable staff.

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Retail Focus

FEBRUARY 8, 2024

This event served as a catalyst for the popularisation of pop-up retail, captivating large brands like AT&T, Levi Strauss, and Motorola, who recognised the potential of these temporary stores to engage young demographics in innovative ways.

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Inside Retail

JANUARY 12, 2023

Beyond just ‘buy now’ buttons, these include customisable Facebook and Instagram shops, peer-to-peer marketplaces, curated shopping lists such as on Pinterest, livestreamed events, and shoppable AR filters such as shoppable lenses on Snapchat. . This enables tailoring of messaging and content specifically for certain audiences.

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Retail Focus

JULY 24, 2024

Pop-up retail has emerged as a dynamic and innovative approach to marketing and brand engagement in recent years. These spaces are meticulously crafted to transport visitors into a brand’s world, offering a multi-sensory experience that engages sight, sound, touch, and sometimes even taste and smell. Ghalia BOUSTANI.

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Inside Retail

DECEMBER 17, 2023

With connectivity across the entire marketing, sales and fulfilment journey, it can collate, curate and analyse all the data empowering a business to better understand its customers – right down to their individual journeys of engagement – and then customise and personalise communications, feeding into email and SMS flows.

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Inside Retail

OCTOBER 8, 2024

With 32 award-winning contact centres specialising in the retail sector, the BPO advisory firm brings unparalleled expertise and tailored solutions to the table. Each retailer receives bespoke guidance tailored to their specific operational challenges and business goals.

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Inside Retail

MARCH 10, 2024

DFS Group, the world’s foremost luxury travel retailer, and Douyin Life Service, China’s leading short-video platform, have forged an unprecedented alliance, heralding a new era of shopping experiences tailored to Chinese travellers. But now, the ‘phygital’ shopping model is becoming the new normal.

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Inside Retail

OCTOBER 24, 2024

This means a more curated tone that speaks to a brand piece, mixed back with a lo-fi behind-the-scenes, less curated moments,” she added. We have carefully curated where each store is located, and with that, it came naturally to lean into the location when we considered the look and feel of each store,” shared Campbell.

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Retail Focus

APRIL 12, 2024

Tailored to Perfection One of the hallmarks of hospitality suites at sporting venues, such as Arsenal football hospitality , is the level of customization and attention to detail. These spaces are meticulously designed to cater to the specific needs and preferences of each client, ensuring a truly personalized and exceptional experience.

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Inside Retail

AUGUST 22, 2023

It recently opened its most expansive store in Southeast Asia in SM North Edsa in Manila, where customers can tailor Levi’s items to mirror their unique style and personality. These digital enhancements enrich the physical shopping environment, making it more dynamic and engaging. One example of this is climate relevance.

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Inside Retail

NOVEMBER 14, 2023

The Terminal “Our ‘click and mortar’ strategy is designed to integrate the convenience of online shopping with the tangibility of a physical store – where products purchased at the store are delivered straight to customers’ homes to ensure a seamless and engaging customer journey,” he told Inside Retail.

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Inside Retail

NOVEMBER 3, 2023

Rather than seeking a range and floorplan designed just to eke out a few more dollars on the retail P&L, the team has found an approach that will do as much for its balance sheet of customer and community engagement as it does for the retail financials. The overriding sense is of a retail experience that is current, curated and cool.

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Inside Retail

JUNE 19, 2023

They actively engage with residents, support local causes, sponsor events, and often collaborate with neighbouring businesses creating a network of support that fuels community development. By forming partnerships, local traders can leverage their collective strengths, share resources, and engage in joint marketing efforts.

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Inside Retail

SEPTEMBER 8, 2024

Beast takes Bondi to Shanghai Australian natural cleaning and body care brand Bondi Wash recently collaborated with Shanghai-based luxury concept store Beast on a home care collection that is tailored to the local market with a new signature scent. Bondi Wash founder Belinda Everingham met Shang whilst visiting her team in Shanghai.

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Retail Focus

DECEMBER 12, 2023

These meticulously curated displays are more than just aesthetics, they convey a diverse range of messages that encompass product offerings, discounts, overall ambiance, and brand identity. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.

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Retail Focus

NOVEMBER 3, 2023

The end product is a curated workflow that creates an amazing customer experience. These technologies analyze customer trends and patterns to tailor-make customer preferences and expectations. These technologies evolving by analyzing data analytics that curate personalized shopping experiences that suit their tastes and preferences.

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Inside Retail

NOVEMBER 17, 2022

Customers’ wants and needs are changing, and heading into the most important period of the retail calendar, engaging with them effectively is of utmost importance. This means, according to Zhang, that businesses need to offer customers the ability to tailor their communication preferences extensively.

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Theatro

NOVEMBER 28, 2024

GENAI enhances operational efficiency and customer engagement, significantly boosting sales. By adopting a phased “crawl, walk, run” strategy, retailers can gradually build a tailored GENAI framework that aligns with their specific operational requirements and customer expectations.

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Inside Retail

APRIL 8, 2024

The expansive three-storey showroom, covering an area of 46,806 square feet and showcasing a curated selection of over 1500 pre-owned motorbikes, is a testament to iMotorbikes’ rise since its humble beginnings in 2017. The online marketplace Southeast Asia’s motorcycle market is expected to reach US$31.75 per cent to reach US$34.87

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Inside Retail

MAY 6, 2024

Shoppers prefer a tailored, personalised retail experience. But not enough retailers are building their shopping experiences and creating unique engagements for customers. By leveraging their understanding of local tastes, preferences, and needs, they can curate offerings that resonate deeply with their customer base.

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RetailMinded

JUNE 3, 2024

For example, when a jeweler notes a client’s penchant for vintage designs, they can curate pieces more aligned with those tastes in future offerings. Renowned jewelers don’t just sell a product; they engage in lifelong relationship building. This proactive approach should inspire businesses across all sectors.

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Inside Retail

SEPTEMBER 14, 2023

The shortlisted entrants will be unveiled at the much-anticipated REmade conference, which is tailored to cater to marketers at every phase of their retail media journey. Don’t miss out on this opportunity to engage with the best in the business. Cat McGinn is head of curated & commercial content at Unmade.

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Inside Retail

MAY 8, 2024

Customers can take refreshments into the artist lounge and at the vinyl listening stations, whilst sampling a selection of records curated by music tastemakers and media powerhouse NME. Visitors can also savour a drink at the cafe and bar, enjoy events with emerging artists and much more.

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Retail Focus

JULY 3, 2024

Furthermore, luxury brands have the potential to educate and engage their customers on sustainability. Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments.

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Inside Retail

APRIL 12, 2024

We measure NPS, better known as net promoter score, which talks to the stickiness of loyalty and engagement,” she added. Vicinity Centres aims to curate a range of premium brands across men’s and women’s fashion, accessories, homewares and more, providing shoppers with access to the latest trends and timeless classics.

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Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Many have invested time and money into curating consumer data and building systems to offer personalised experiences. Driving real-time omnichannel engagement.

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Inside Retail

MARCH 21, 2024

Know your customer For today’s retailer, no matter the channel, knowing and understanding your customers and their needs is critical to tailoring strategies for optimal engagement. Knowing your customer also includes offering a well-curated selection of products that cater to their needs and interests.

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Retail Focus

NOVEMBER 7, 2023

This novel approach engages all the senses and elicits powerful emotions, transforming retail spaces into sanctuaries of connection, innovation, and individuality. They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers.

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Inside Retail

JANUARY 14, 2024

This has included effectively orchestrating marketing and grassroots community events, including workshops and friendship walks, to foster engagement and connectivity. Creating memorable experiences Lee believes that the impact on market engagement is substantial, creating memorable experiences that extend beyond the products themselves.

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Inside Retail

JULY 4, 2021

The curated line of products includes items made using at least one material or process that is better for humans, animals, or the environment. According to a report by IBM, gen Z consumers want value tailored to them, and they want to be able to co-create an experience that is uniquely theirs. An example is jeweller Tiffany & Co.

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