Inside Retail

JANUARY 15, 2024

Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.

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Retail Focus

DECEMBER 12, 2023

These meticulously curated displays are more than just aesthetics, they convey a diverse range of messages that encompass product offerings, discounts, overall ambiance, and brand identity. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.

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Inside Retail

MARCH 6, 2023

She also highlighted the use of immersive technologies, such as Outernets, an Israeli retail tech company that is being used to enhance customer engagement, and capture customer data and foot traffic. They can] also allow for participation via hand-gestures, and facial expressions to convert traffic into customers,” Heubel said.

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Inside Retail

OCTOBER 26, 2023

Thus, retailers need to set out the objective of each channel, she says – such as sales, engagement or awareness – and monitor activity on them to determine if each channel is underperforming or not. With Lightspeed, they were able to build the community and nurture their customers with one strategic voice.

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Retail Focus

JUNE 16, 2023

Crafting brand narratives through popup stores can be an effective strategy to engage customers, create buzz, and build a unique brand experience. Creating interactive experiences: Engaging customers through interactive experiences that allow them to connect emotionally with the brand is essential.

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Inside Retail

DECEMBER 17, 2024

Previously, the focus has been on using customer demographics and historic purchasing data to tailor the shopping experience, with real-time recommendation engines creating highly curated product promotions. Retailers wont simply be guessing based on customer data. One example of this is Homes & Villas by Marriott Bonvoy.

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Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store.

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Retail Focus

NOVEMBER 22, 2023

The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Furthermore, I assess their impact on the visibility of a brand, customer engagement, and overall success. Senior retail consultant at Univers Retail | Published author | Visiting lecturer.

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Inside Retail

SEPTEMBER 22, 2024

Retail marketers are actively seeking AI solutions that will boost creativity and engagement. The top five tasks marketers wish they could use AI for Respondents to the Klaviyo research nominated a range of tasks they would like to deploy AI in to enhance their marketing campaigns and customer engagement and retention programs.

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Inside Retail

SEPTEMBER 24, 2024

“When anyone is purchasing [for] kids, there are a few things in your mind – you want to make sure that it is fit for purpose and it’s sturdy and it’s safe, but definitely as well that the design fits in the curated space that everybody’s created within their own home,” explained Williamson. “We

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Retail Focus

NOVEMBER 7, 2023

This novel approach engages all the senses and elicits powerful emotions, transforming retail spaces into sanctuaries of connection, innovation, and individuality. They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers.

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Inside Retail

NOVEMBER 19, 2024

Add to that research from Hyunwoo Hwangbo on smart store technologies in 2017, which highlights how immersive experiences – like augmented reality fitting rooms and interactive mirrors – boost customer engagement and sales. It’s all about keeping people engaged long enough to cross the line from ‘just looking’ to ‘I’ll take two.’

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Retail Focus

JULY 3, 2024

Furthermore, luxury brands have the potential to educate and engage their customers on sustainability. Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments.

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Inside Retail

DECEMBER 17, 2023

With connectivity across the entire marketing, sales and fulfilment journey, it can collate, curate and analyse all the data empowering a business to better understand its customers – right down to their individual journeys of engagement – and then customise and personalise communications, feeding into email and SMS flows.

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Retail Focus

MAY 30, 2023

Examples of brand communities include Apple enthusiasts forming online forums, Harley-Davidson motorcycle owners participating in rallies, or Nike fans engaging on social media. Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community.

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Inside Retail

NOVEMBER 14, 2023

The Terminal “Our ‘click and mortar’ strategy is designed to integrate the convenience of online shopping with the tangibility of a physical store – where products purchased at the store are delivered straight to customers’ homes to ensure a seamless and engaging customer journey,” he told Inside Retail.

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Inside Retail

JANUARY 10, 2022

If you want to inspire followership, you need to lead authentically, curating the right team culture as well as implementing strategy and ensuring good governance. Leaders succeed through influencing people and outcomes. So how do you know your leadership is authentic? There are three critical elements: ?

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Retail Focus

NOVEMBER 7, 2022

Fashion brands investments are more concentrated towards creating value for customers, engaging them, and engaging with them. Fashion brands are also highlighting any activity related to sustainability as it aims at showing customers that it is actively seeking best practices related to sustainability.

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VMS

DECEMBER 20, 2022

Supporting the staircase is a 49-foot-high wall that doubles as a vertical gallery displaying curated artwork, both commissioned and from the Hermès collection. Adding to the experience are a series of lifestyle mannequins strategically positioned around thoughtfully curated works of art. Advertisement. PHOTO GALLERY (17 IMAGES).

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Inside Retail

OCTOBER 8, 2024

We pre-vet, we curate, and we ensure that the BPOs we partner with can deliver on the specific needs of each company, whether they’re targeting CX, cost efficiency, or technological innovation.” The cutting edge of retail outsourcing In a world where data is king, businesses engaged in digital commerce can no longer afford to fall behind.

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Inside Retail

FEBRUARY 26, 2024

Marie Driscoll, an expert on luxury retail and the founder and chief analyst at Driscoll Advisors, noted that Nordstrom has been using pop-ups since the 2013 launch of Pop-in@Nordstrom, based on themed curated shops or a single brand partnership to bring these worlds to Nordstrom shoppers. “In

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Theatro

NOVEMBER 28, 2024

The retail sector is rapidly transforming due to evolving customer expectations for personalized, efficient, and convenient shopping experiences. GENAI enhances operational efficiency and customer engagement, significantly boosting sales. Automated team assistance was another critical use case.

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Jahabow

OCTOBER 21, 2024

From beauty products and clothing to meal kits and groceries, subscription models provide consumers with convenience and a curated selection of products. Subscription services create a steady revenue stream for retailers and foster customer loyalty.

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RetailMinded

APRIL 5, 2024

Curating a Selection of Products Success in retail is often about offering the right product mix. Customers will be looking for metal bands for Apple Watch that reflect their personal style, whether that’s sleek and modern or classic and timeless. Enhancing Customer Experience In retail, the customer experience is paramount.

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All Work

DECEMBER 18, 2020

Rethinking the success measures of the workplace from pure employee densities to one where engagement is at the forefront, will be the challenge of business owners and HR leaders. How a retailer greets a customer influences them on an emotional level – how they ‘feel’ when they visit the space. High-Touch, High Experience.

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RetailMinded

JUNE 30, 2020

The curated immersive online event will connect retailers with industry leaders offering real-time, expert insight into the current unprecedented retail landscape. Plus, participants will be able to engage in brand information in the form of videos, documents and presentations to further support business engagement.

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Greater Group

SEPTEMBER 24, 2019

In retail, the rise of e-commerce has sparked worry about the relevance of brick-and-mortar and prompted retailers to reimagine the way they use tech to promote their products and engage shoppers. SMALL & TEMPORARY FORMATS : Temporary retail building.

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Retail Insider

JULY 5, 2021

Imagine, if you will, a travelling showroom – a curated edit on wheels. It means a curated edit of the best stuff. Flooid has evolved from the PCMS heritage to better serve retailers looking to deliver customer engagement across multichannel, multi-vertical operations. That is the innovation we are championing.

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Greater Group

NOVEMBER 24, 2019

After his recent trip to Tokyo, greater group’s Asia CEO Ryan Arrowsmith returned with dozens of photos from innovative and forward-thinking retailers who are going above and beyond to creative unique and engaging customer experiences. Our retail design blog shows your some highlights from this trip.

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Retail Insider

DECEMBER 1, 2021

She offered to send some hand-written letters to see if this was more engaging – and it was. Campaigns range from the seasonal Christmas and Easter types to out-of-season one-off promotions, recognition of new consumers, cross-selling to existing clients, and thank-you’s to long-standing and loyal customers.

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Retail Insider

JUNE 24, 2021

I also think these spaces will move away from attempting to drive instant conversion and will instead aim to offer customers a taste of the brand. What it looks like, smells like, and feels like to be immersed in their high street favourites, in an ultra-curated and personalised way. Peloton is another business I admire.

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Parcel Pending

FEBRUARY 28, 2023

The interactions between customer and retailer are made up of all these different touchpoints. Customers often choose companies they shop at based on their overall experience through all points of the customer engagement journey – not simply individual interactions with individual departments.

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Parcel Pending

FEBRUARY 28, 2023

The interactions between customer and retailer are made up of all these different touchpoints. Customers often choose companies they shop at based on their overall experience through all points of the customer engagement journey – not simply individual interactions with individual departments.

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Design Middleeast

DECEMBER 21, 2023

By curating exceptional indoor spaces with parquet, wardrobes, snaitaryware, solid surfaces, and designer kitchens, Casa Milano has evolved into a premier destination for luxury home solutions. Through active engagement with our clients, we strive to elevate their living spaces with our products.”

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Inside Retail

MARCH 7, 2024

In addition, Nakedvice has partnered with curated online retailers Co-Ed, By Elloise and Fox Maiden, which align with the brand’s purpose to redefine timeless accessible luxury, through elevated styling, simplicity, functionality and comfort.

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