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Digital trends, AI, TikTok: Here’s what Aussie retailers can learn from Europe

Inside Retail

Retailers are responding by investing in “hyper-personalisation”, using generative AI to develop campaigns and shopping suggestions in real time. Second, social media has now evolved into social commerce, with upwards of 80 per cent of social media users engaging in shopping-related activities.

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Robots in retail: Balancing automation with the human touch

Inside Retail

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

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Decoding the global trends shaping the future of retail

Inside Retail

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. In the US alone, TikTok shop garnered 1.1 Indeed, Amazon and retail tech companies are now investing in just walk in technologies that may further enhance the shopping experience.

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Digital trends, AI, TikTok: Here’s what Aussie retailers can learn from Europe

Inside Retail

Retailers are responding by investing in “hyper-personalisation”, using generative AI to develop campaigns and shopping suggestions in real time. Second, social media has now evolved into social commerce, with upwards of 80 per cent of social media users engaging in shopping-related activities.

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Five retail leaders discuss how to deliver value in a spending slump

Inside Retail

How has customer behaviour changed? We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound. Tassigiannakis said T2 has observed smaller baskets at checkout and increased cart abandonment.

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“I can see the evolution of retail”: Catch’s head of e-commerce

Inside Retail

As head of e-commerce at Catch, one of Australia’s biggest online retailers, with $354 million in annual revenue last year, Kate Hatton makes decisions every day that influence the way millions of Australians shop online. But soon, her role could cease to exist. “I

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Boost Sales With Creative Food and Beverage Retail Displays

Creative Displays Now

Well-designed retail displays can showcase products effectively and enhance the shopping experience for customers. Visual merchandising presents products in a way that attracts customers, enhances their shopping experience and ultimately drives sales. Consumers buy with their eyes first, then their hands.

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