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Decoding the global trends shaping the future of retail

Inside Retail

In contrast, Australian responses to the KPMG seamless commerce report suggest a low adoption rate for livestreaming shopping (11 per cent) and social commerce (13 per cent). In the future, the technology edge could be decisive when it comes to customer engagement and loyalty. What about actual customer behaviour?

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The key to better boards? More women with hands-on retail experience

Inside Retail

A 2016 survey by the National Retail Association found 40 per cent of full-time managers in the industry across Australia were female with around 1700 in CEO or managing director roles. In contrast to Wirth’s brief engagement with Myer, Amanda Bardwell has worked with Woolworths Group for 23 years, including as head of marketing.