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Retail Consultant | Published author | Visiting lecturer Hyper-local strategies have been increasingly applied by luxury brands to connect with specific communities through limited-time pop-up stores. Luxury brand strategies can be enhanced by incorporating several factors: 1.
As supply chains grow more complex and consumer expectations shift, maintaining the right inventory balance is becoming increasingly difficult and the cost of getting it wrong is high. Here are three key strategies Adidas is using to keep its stock in check. This year, the challenge remains just as pressing.
Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.
Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. Instead, Amazon’s AI shopping guides will blend educational content and customer insights to help shoppers make informed purchase decisions.
Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. In the B2B space, digital expectations are higher than ever.
A study by technology company CI&T has highlighted consumer distrust in retailer apps and websites, along with the increasing importance of price sensitivity. Additionally, many consumers feel that retailer apps often fail to deliver on their promises, leading to disappointment and distrust.
Australian retail is evolving at pace, and consumer expectations are higher than ever. Digital shopping habits are now firmly embedded, and this means that brands that fail to adapt risk being left behind. Content is a major driver of repeat engagement Consumers arent just engaging with brands when theyre ready to buy.
As we approach the busiest time in the retail calendar year, one question looms: How can retailers revive sales in a landscape of unstable inflation and changing consumer habits? The latest Consumer Price Index (CPI) figures show inflation has fallen to within the RBA’s target band at 2.8 per cent – the lowest in 3.5
They were visible in malls, high streets, shopping centres, or online marketplaces. million Australians now shopping on the platform every month. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers. Once, we knew our competitors.
New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives. This isnt just a reaction to economic pressures; its a sign of more thoughtful spending.
Seasonal shopping events such as Black Friday, Cyber Monday, and the back-to-school season have a significant impact on retail stock prices. These periods experience a surge in consumer spending, driving up sales figures and influencing investor sentiment.
Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. The consumer has only seen what supply chain disruption looks like in the last few years, but supply chain professionals have always been battling this in the background.
We currently live in an era marked by economic uncertainty, environmental consciousness, and a desire for uniqueness, Australians are increasingly embracing second-hand shopping. The hunt for the thrill of it One of the driving appeals of second-hand shopping lies in the exhilaration of the search, the dopamine release gained in the hunt.
Any retailer worth its salt understands that consumers’ shopping behaviour varies across different age demographics. Coresight also revealed several large behavioural differences between these cohorts, ranging from their perspectives on personal financial and economic conditions to the retailers they prefer to shop with.
Today, the Salomon customer includes Pilates princesses whose ‘fit checks’ on social media have contributed to the virality of the shoe styles, whilst the brand still caters to its core original consumer of adventure seekers. The unique set of Salomon partner trail events is an expansion of its global strategy.
Another way Ulta Beauty uses technology to enhance the customer experience is by investing in educational video content from beauty brands to enhance the store associate’s ability to educate the consumer about a product. Double down on the thing that makes it [the in-store shopping experience] special,” Renslow stated.
As a consumer, I wanted something that spoke to me pieces that felt timeless and enduring, yet were modern and easy to wear. Up until now, our [direct-to-consumer] DTC [offering] has been exclusively digital, so it felt like the right moment to meet customers in person and engage with them directly. And was this intentional?
When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture.
The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025. Flying Tigers expansion strategy is rapid; it plans to have a footprint of 50 stores across Australia in the next five years.
Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics.
Much like the broader retail industry, The Reject Shop is facing inflationary pressures but it remains focused on its mission to provide value to its customers. “By By shopping with us, customers save money,” Amy Eshuys, The Reject Shop’s chief operating officer, told Inside Retail. “We
Let’s dive into the shifts expected to alter shopping for this year’s holiday season and explore additional winning strategies for retailers. With the rise of buy now, pay later (BNPL) services and alternative currencies, shopping has never been more frictionless.
IR : You’ve mentioned a few brands in the portfolio that are quite big in Australia; is there any consumer demographic in particular in Australia that is loving these products? NA: Well, in consumer demographics, not only talking about Australia, many of our brands have extremely healthy consumer demographics.
Vincom Retail is Vietnam’s biggest mall operator by dint of opening malls here, there and everywhere, but is this the right strategy? Vincom itself is also reporting a shift in consumer spending with a greater emphasis on necessities over discretionary items. What can Vincom do? appeared first on Inside Retail Australia.
While sales might be up for brands that adopt a high/low pricing strategy like JB HiFi, their bottom line isn’t looking so rosy. Consistency is key With all those rate hikes now well and truly taking their toll on the wallets of many and the piles of Covid cash long depleted, EDLP will continue to resonate with consumers.
As retailers gear up for peak season, many are fine-tuning sales strategies as shoppers’ spending capacity and preferences change. Consumers attracted to value and convenience The year-on-year growth in general retail purchases has bucked recent trends. Consumer Price Index, Australia. Here are just some of the trends.
As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. To seize this massive opportunity, retailers must ensure smooth, scalable shopping experiences, and automation is the way forward. The key to thriving?
There is also subdued consumer sentiment and the rising cost of doing business. Even so, retailers offering a strong value proposition and attractive shopping experience are gaining steadfast shoppers. It aims to entrench itself as a lifestyle brand renowned for delivering affordable discretionary luxury to its consumers year-round.
The saying goes, “Any publicity is good publicity,” but more importantly what is the strategy driving such an investment? For 80 to 1,100 Snap Tokens— users can shop designer collections from Valentino, Prada and Miu Miu for their Bitmoji avatars. And in December, Valentino added new styles to the Bitmoji offering.
Nestled in the pulsing heart of Seoul’s vibrant Myeong-dong shopping district, H&M’s concept store isn’t just another retail outlet but a bigger part of the group’s bet on Asia. “We We have introduced services where customers can track down real-time where a product can be found on the shop floor through the RFID solutions.
Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.
A stagnant industry There has been significant innovation in the food and grocery retail supply chain yet it has rarely been deployed to revolutionise how everyday consumersshop. Think about it, there are more products than ever competing for a place in your shopping cart, and more brands at more price points to consider,” he added.
One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. As you might expect, the research shows Australians are doing more of their shopping online than they were before the pandemic.
Trust is the cornerstone of online shopping in a way that doesnt apply to bricks and mortar. For brands targeting younger audiences, leveraging influencer partnerships could still yield trust-building benefits, but for older demographics, this strategy appears less relevant. One of the things that comes up again and again?
The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”
With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise. It also provided customers with more time to shop these deals. This presents a predicament for retailers.
Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. The food emporium has earned a reputation for its hospitality-first approach in the grocery sector and its strategy for the holiday season will follow the same playbook.
At Microsoft, we break down the metaverse i nto three strategies: consumer, enterprise, and industrial. Each strategy unlocks specific use cases, as an effective way for retailers to identify where the metaverse can have an impact. . Consumer metaverse. Identifying opportunities for retailers . Games & Engagement.
Emporium Melbourne shopping centre has welcomed a slew of high-profile retailers in the past month. Despite the economic downturn, the centre’s success is rooted in its ‘carefully curated’ leasing strategy. This can be attributed to several key factors. “
Consumers are the driving force behind a constantly changing, fragmented and evolving e-commerce landscape. From 2021 and even into early this year, 77 per cent of global consumers were still spending at or above the same levels online as they were a year prior. Inflation’s impact on e-commerce is still unclear.
It will help offset the electricity consumed by Amazons local operations while benefitting other energy users, including local businesses, community services and households. The post Amazons Michael Cooley on how a wind farm is meeting the needs of the consumer appeared first on Inside Retail Australia.
It is now a place that offers moments of respite and discovery that online shopping cannot replicate. Consumer interest in retail third spaces American apparel and accessories brand Coach recently opened a Coach Coffee Shop within the Jersey Shore Premium Outlets. The idea of a third space in retail isnt new.
As the driving force behind a new era of hyper-personalisation, efficiency and sustainable retail experiences, its impact on the way we shop cannot be understated. So as more and more retailers integrate the benefits of AI into their growth strategy, what will be next for this transformative technology?
Supermarket chain Aldi has dropped its plan to expand into online shopping believing it might affect its ability to continue providing low-cost products for customers. Lack stressed that the company prioritises value over convenience as price plays a great importance to consumers. There was 5.1
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