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Holiday shopping is no longer fast approaching, it’s already here. According to the Australian Retailers Association (ARA), 53 per cent of Australians finalise their holiday shopping lists by October and 58 per cent of Australians do most of their holiday shopping by the end of November. That marks an increase of 5.5
Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. per cent amid strikes, changing consumer habits appeared first on Inside Retail Australia. The group’s net profit fell 20.6
Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. Instead, Amazon’s AI shopping guides will blend educational content and customer insights to help shoppers make informed purchase decisions.
Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.
Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Learn to create engaging and well-crafted consumershopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
A study by technology company CI&T has highlighted consumer distrust in retailer apps and websites, along with the increasing importance of price sensitivity. Additionally, many consumers feel that retailer apps often fail to deliver on their promises, leading to disappointment and distrust.
Australian retail is evolving at pace, and consumer expectations are higher than ever. Digital shopping habits are now firmly embedded, and this means that brands that fail to adapt risk being left behind. Content is a major driver of repeat engagement Consumers arent just engaging with brands when theyre ready to buy.
Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.
We currently live in an era marked by economic uncertainty, environmental consciousness, and a desire for uniqueness, Australians are increasingly embracing second-hand shopping. The hunt for the thrill of it One of the driving appeals of second-hand shopping lies in the exhilaration of the search, the dopamine release gained in the hunt.
Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved.
Any retailer worth its salt understands that consumers’ shopping behaviour varies across different age demographics. Coresight also revealed several large behavioural differences between these cohorts, ranging from their perspectives on personal financial and economic conditions to the retailers they prefer to shop with.
New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives. This isnt just a reaction to economic pressures; its a sign of more thoughtful spending.
Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.
If we strategically consider each frame, a retailer can design spaces, activations and areas that resonate deeply with customers on multiple levels, making shopping an emotional experience rather than just a chore. Customers seek far more than products; they seek experiences that resonate emotionally. A simple example is Apples stores.
In response to this and as part of a global Sustainability at Retail initiative, Shop! But first, a little about the consumer. So much so that, in 2015, the United Nations (UN) issued a call for action by all countries to work toward sustainable development. Download today!
A stagnant industry There has been significant innovation in the food and grocery retail supply chain yet it has rarely been deployed to revolutionise how everyday consumersshop. Think about it, there are more products than ever competing for a place in your shopping cart, and more brands at more price points to consider,” he added.
They were visible in malls, high streets, shopping centres, or online marketplaces. million Australians now shopping on the platform every month. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers. Once, we knew our competitors.
Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. In a world where consumers value authenticity, it’s important for brands to reflect the cultural heritage of a location to avoid appearing detached or overly globalised.
BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might this be the case?
The Shopping Centre Council of Australia (SCCA) has expressed alarm over the government’s proposed merger reforms, saying they are “poorly targeted” and add to the regulatory burden. The SCCA believes such a requirement goes beyond the original intent to target market concentration and will unnecessarily capture other markets.
Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. Gentle Monster represents innovation and disruption in the fashion eyewear category that we are confident the Australian consumer will embrace,” added Ngadiman.
The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025. Of course, we were going to merchandise and offer a completely different experience in those seasons to the Australian consumer than we do in the rest of the world.
Its not just about numbers; the diversity of migrants also creates opportunities to reshape tenant mixes in Australias shopping centres and retail strips. Traditionally, this strong population growth would have transformed Australias retail landscape, with new and large shopping centres built to meet increased demand.
The regulator launched an investigation after consumers complained they were unknowingly given a 14-day free trial of the ‘First’ membership. The company used the pre-selected tick box to add a First trial to all eligible consumers’ shopping carts from July 3 to September 19 last year. monthly once it ended.
Supermarket chain Aldi has dropped its plan to expand into online shopping believing it might affect its ability to continue providing low-cost products for customers. Lack stressed that the company prioritises value over convenience as price plays a great importance to consumers. There was 5.1
waterfrom design's (beanroom) coffee bean shop focuses on openness and sustainability. The post consumers’ coffee bean pack preferences shape (beanroom)’s interactive display window appeared first on designboom | architecture & design magazine.
Businesses that use deceptive tactics, such as hidden fees and difficult-to-cancel subscriptions, are in the crosshairs of the Albanese Government’s latest consumer protection reforms. Deceptive online tactics: Methods designed to overwhelm or confuse consumers, often creating false urgency or hiding important information.
As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. To seize this massive opportunity, retailers must ensure smooth, scalable shopping experiences, and automation is the way forward. The key to thriving?
per cent year on year, the latest quarterly Inside Australian Online Shopping Report shows. The post Affordable fashion sales surge online, despite consumer spending slowdown appeared first on Inside Retail Australia. Online spending for the April-June period was up 1.1 Approximately 5.7 per cent compared to the prior-year period.
Endeavour Group ‘s retail sales remained flat in the fiscal first quarter as customers shopped more selectively. “In the near term, softer sales and a lower margin sales mix, resulting from both a higher percentage of sales on promotion and consumer downtrading, are expected to impact retail profitability. per cent to $3.11
It will help offset the electricity consumed by Amazons local operations while benefitting other energy users, including local businesses, community services and households. The post Amazons Michael Cooley on how a wind farm is meeting the needs of the consumer appeared first on Inside Retail Australia.
Online shopping has made it easier than ever for consumers to purchase goods, and consequently, return them,” Nicholas Woodward, country manager of Pack and Send, told Inside Retail. The rise in post-Christmas returns can be attributed to several trends, with the growth of eCommerce being a leading factor.
IR : You’ve mentioned a few brands in the portfolio that are quite big in Australia; is there any consumer demographic in particular in Australia that is loving these products? NA: Well, in consumer demographics, not only talking about Australia, many of our brands have extremely healthy consumer demographics.
As the driving force behind a new era of hyper-personalisation, efficiency and sustainable retail experiences, its impact on the way we shop cannot be understated. And how will it shape the way we shop? Today’s consumers are craving a truly unique shopping experience. And one of the foremost concerns is security.
Earlier this year, the company quietly removed Monki’s larger sizes “due to low demand” and to cut costs, a move not well received by consumers. “The logic is what it is, but the decision is difficult to swallow for consumers,” said the news outlet. Weekday has 47 stores in 14 markets and 29 regional online stores.
As supply chains grow more complex and consumer expectations shift, maintaining the right inventory balance is becoming increasingly difficult and the cost of getting it wrong is high. Unifying online and offline channels with a single system Todays customers expect a seamless shopping experience, whether theyre browsing in-store or online.
The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”
Today, the Salomon customer includes Pilates princesses whose ‘fit checks’ on social media have contributed to the virality of the shoe styles, whilst the brand still caters to its core original consumer of adventure seekers. Providing consumers with more paths to purchase the brand has helped drive Salomon’s viral success in recent years.
When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture.
This is a necessity for both new and old-generation retailers to succeed as more consumers move online to fill their shopping baskets. This foregrounds the pressure faced by traditional retailers to invest in technology to remain competitive and meet consumer expectations, or risk extinction. The UK is predicted to have 62.1
The intent is good, but consumers shouldn’t have to bear full responsibility for plastic pollution. We know consumer demand is only one part of the picture. The cabbage dilemma Research shows consumers generally want to do the right thing by the environment but find it challenging. Maybe there’s another way.
The Cheesecake Shop has undergone a rebrand, unveiling today its fresh new logo and store design. Scott Bush, CEO of The Cheesecake Shop, said “We are so proud to launch The Cheesecake Shop’s new brand identity and we know our customers will love the evolution and the fresh look and feel. “We
Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. Operationally, we also extend trading hours to provide flexibility for our customers to make shopping as smooth as possible.
Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. IR : We’ve seen consumer behaviour change a lot recently, between the pandemic and the current cost-of-living crisis. BB: It’s hard to be predictive about what consumers are going to do.
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