Inside Retail

MARCH 10, 2025

A study by technology company CI&T has highlighted consumer distrust in retailer apps and websites, along with the increasing importance of price sensitivity. Additionally, many consumers feel that retailer apps often fail to deliver on their promises, leading to disappointment and distrust.

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Inside Retail

APRIL 3, 2025

Global geopolitics are making Australia look like an attractive market, but retailers are continuing to grapple with huge shifts in consumer behaviour as well as technological change. These evolving consumer expectations are a key driver behind the changes happening in retail. This is what consumers crave.

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Retail Focus

JANUARY 8, 2025

New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives. This isnt just a reaction to economic pressures; its a sign of more thoughtful spending.

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Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. However, Indonesia experienced an 11 per cent decline in online sales, pointing to shifting consumer preferences and the need for brands to refine their Ramadan strategies.

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Inside Retail

MARCH 24, 2025

The Australia Post eCommerce Report 2025 broke down the shopping habits, preferences and values that will define each generation’s spending into the next year and beyond. Generation Alpha are true digital natives, and as this generation matures, their online shopping habits will likely differ from previous generations, explained Starr.

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Inside Retail

FEBRUARY 20, 2025

We currently live in an era marked by economic uncertainty, environmental consciousness, and a desire for uniqueness, Australians are increasingly embracing second-hand shopping. The hunt for the thrill of it One of the driving appeals of second-hand shopping lies in the exhilaration of the search, the dopamine release gained in the hunt.

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Inside Retail

OCTOBER 20, 2024

Another way Ulta Beauty uses technology to enhance the customer experience is by investing in educational video content from beauty brands to enhance the store associate’s ability to educate the consumer about a product. Double down on the thing that makes it [the in-store shopping experience] special,” Renslow stated.

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Inside Retail

FEBRUARY 16, 2025

Any retailer worth its salt understands that consumers’ shopping behaviour varies across different age demographics. Coresight also revealed several large behavioural differences between these cohorts, ranging from their perspectives on personal financial and economic conditions to the retailers they prefer to shop with.

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Inside Retail

NOVEMBER 19, 2024

Consumers attracted to value and convenience The year-on-year growth in general retail purchases has bucked recent trends. When viewed alongside the gravitation to online marketplaces, the data suggests consumers may be seeking more affordable retail options. Consumer Price Index, Australia. Here are just some of the trends.

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Inside Retail

FEBRUARY 4, 2025

Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics.

Consumer 130

Consumer Beauty and Health Consumer Electronics Strategy 130

Design Boom

JULY 13, 2024

waterfrom design's (beanroom) coffee bean shop focuses on openness and sustainability. The post consumers’ coffee bean pack preferences shape (beanroom)’s interactive display window appeared first on designboom | architecture & design magazine.

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Inside Retail

OCTOBER 13, 2024

A stagnant industry There has been significant innovation in the food and grocery retail supply chain yet it has rarely been deployed to revolutionise how everyday consumers shop. Think about it, there are more products than ever competing for a place in your shopping cart, and more brands at more price points to consider,” he added.

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Inside Retail

APRIL 8, 2025

In an effort to meet the demand for more flexibility as consumer preferences evolve, White Runway, a leading bridal boutique based in Sydney, has introduced an at-home try-on service. This innovative collaboration is a response to the growing shift in bridal shopping priorities. Its changing how people shop entirely, said Mouzourakis.

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Inside Retail

NOVEMBER 25, 2024

They were visible in malls, high streets, shopping centres, or online marketplaces. million Australians now shopping on the platform every month. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers. Once, we knew our competitors.

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Inside Retail

MARCH 2, 2025

Last week, consumer-activist group The Peoples Union USA called for a 24-hour buying blackout of all non-essential goods on February 28, particularly from big-box retailers like Walmart , Target and Amazon. For one day, we stop [shopping] everywhere, no Amazon, no Walmart, no fast food, no gas, no major corporations, nothing.

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Consumer Social Media Planning Promotion 130

Retail Focus

OCTOBER 30, 2024

Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. In a world where consumers value authenticity, it’s important for brands to reflect the cultural heritage of a location to avoid appearing detached or overly globalised.

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Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might this be the case?

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Consumer Form Flow Pattern 130

Inside Retail

JANUARY 9, 2025

Trust is the cornerstone of online shopping in a way that doesnt apply to bricks and mortar. Offsite reviews are viewed as independent and unbiased, making them an essential tool for e-commerce businesses to build consumer trust. One of the things that comes up again and again? Are they legit? Is the product good?

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Theatro

OCTOBER 22, 2024

78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience, and delayed purchases as economic pressures and tech annoyances loom large. consumers aged 18+.

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Shopping Gifts Planning Line 94

Inside Retail

AUGUST 27, 2024

The Shopping Centre Council of Australia (SCCA) has expressed alarm over the government’s proposed merger reforms, saying they are “poorly targeted” and add to the regulatory burden. The SCCA believes such a requirement goes beyond the original intent to target market concentration and will unnecessarily capture other markets.

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Inside Retail

OCTOBER 14, 2024

Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers. Gentle Monster represents innovation and disruption in the fashion eyewear category that we are confident the Australian consumer will embrace,” added Ngadiman.

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Inside Retail

DECEMBER 5, 2024

The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025. Of course, we were going to merchandise and offer a completely different experience in those seasons to the Australian consumer than we do in the rest of the world.

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Inside Retail

FEBRUARY 18, 2025

If we strategically consider each frame, a retailer can design spaces, activations and areas that resonate deeply with customers on multiple levels, making shopping an emotional experience rather than just a chore. Customers seek far more than products; they seek experiences that resonate emotionally. A simple example is Apples stores.

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Engagement Consumer Unity Space 130

Inside Retail

OCTOBER 28, 2024

The regulator launched an investigation after consumers complained they were unknowingly given a 14-day free trial of the ‘First’ membership. The company used the pre-selected tick box to add a First trial to all eligible consumers’ shopping carts from July 3 to September 19 last year. monthly once it ended.

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Consumer Shopping 246

Inside Retail

JULY 26, 2024

Supermarket chain Aldi has dropped its plan to expand into online shopping believing it might affect its ability to continue providing low-cost products for customers. Lack stressed that the company prioritises value over convenience as price plays a great importance to consumers. There was 5.1

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Inside Retail

OCTOBER 16, 2024

Businesses that use deceptive tactics, such as hidden fees and difficult-to-cancel subscriptions, are in the crosshairs of the Albanese Government’s latest consumer protection reforms. Deceptive online tactics: Methods designed to overwhelm or confuse consumers, often creating false urgency or hiding important information.

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Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. To seize this massive opportunity, retailers must ensure smooth, scalable shopping experiences, and automation is the way forward. The key to thriving?

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Dezeen

DECEMBER 25, 2024

Wood panelling and glossy floor tiles bring a nostalgic feel to this chocolate shop in London's Covent Garden , which design practice Morrisstudio and architecture firm Built Works have designed to invoke a golden age of confectionery. Taking the British route felt a bit more natural."

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Interior Shopping Architecture Interior Design 108

Inside Retail

JULY 15, 2024

per cent year on year, the latest quarterly Inside Australian Online Shopping Report shows. The post Affordable fashion sales surge online, despite consumer spending slowdown appeared first on Inside Retail Australia. Online spending for the April-June period was up 1.1 Approximately 5.7 per cent compared to the prior-year period.

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Fashion Consumer Hobbies Beauty and Health 264

Inside Retail

NOVEMBER 10, 2024

Endeavour Group ‘s retail sales remained flat in the fiscal first quarter as customers shopped more selectively. “In the near term, softer sales and a lower margin sales mix, resulting from both a higher percentage of sales on promotion and consumer downtrading, are expected to impact retail profitability. per cent to $3.11

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Inside Retail

FEBRUARY 4, 2025

It will help offset the electricity consumed by Amazons local operations while benefitting other energy users, including local businesses, community services and households. The post Amazons Michael Cooley on how a wind farm is meeting the needs of the consumer appeared first on Inside Retail Australia.

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Consumer Other Line Strategy 130

Inside Retail

JANUARY 8, 2025

Online shopping has made it easier than ever for consumers to purchase goods, and consequently, return them,” Nicholas Woodward, country manager of Pack and Send, told Inside Retail. The rise in post-Christmas returns can be attributed to several trends, with the growth of eCommerce being a leading factor.

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Gifts Social Media Line Space 276

Inside Retail

OCTOBER 21, 2024

IR : You’ve mentioned a few brands in the portfolio that are quite big in Australia; is there any consumer demographic in particular in Australia that is loving these products? NA: Well, in consumer demographics, not only talking about Australia, many of our brands have extremely healthy consumer demographics.

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Gifts Department Stores Consumer Strategy 264

Inside Retail

NOVEMBER 21, 2024

Earlier this year, the company quietly removed Monki’s larger sizes “due to low demand” and to cut costs, a move not well received by consumers. “The logic is what it is, but the decision is difficult to swallow for consumers,” said the news outlet. Weekday has 47 stores in 14 markets and 29 regional online stores.

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Inside Retail

NOVEMBER 18, 2024

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”

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