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How Malaysian department store Pavilion is connecting with customers

Inside Retail

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Here, we chat with CEO of retail, Dato’ Joyce Yap, about the future of malls and how sector have evolved in the past year.

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So you think it’s time for a digital transformation. Read this first

Inside Retail

Online retail sales showed exceptionally large growth over the main lockdown periods of 2020 and 2021. A recent Australia Post report found that online retail sales growth in 2021 had doubled the pre-pandemic growth baseline, with an annual increase in online sales of 12.3 per cent. People power.

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What is Omni-channel Retail?

Retail Bound

The retail landscape has been dramatically changing in recent years, forcing businesses to accommodate multiple channels when selling to consumers. When it comes to offline retail sales, one of the most popular retail channels is still brick-and-mortar stores. It is a $3.9

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7 Costly Mistakes to Avoid in Retail

Compliantia

The retail industry has always been competitive, but the last few years have been more challenging than ever. People’s shopping habits have evolved dramatically and consumer expectations continue to increase. All the while, retail profit margins are shrinking. In fact, even as total retail sales saw a 10.6%