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Supermarkets and ARA defend industry after ACCC inquiry findings

Inside Retail

The nations largest supermarket groups and the Australian Retailers Association leapt the the industrys defence in the wake of the Australian Competition & Consumer Commission (ACCC)s much-anticipated Supermarket Inquiry on Friday. As per the ACCC recommendation, Woolworths already publishes all product prices online.

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Analysis: Consumers and the new reality

Inside Retail

Globally, a different retail customer has emerged with new behaviours and decision-making criteria. In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. Erosion of trust.

Consumer 246
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Major retail chains yield to consumer pressure over facial scans

Inside Retail

A list of major retail chains that have confirmed they do not scan the faces of customers and use facial recognition technology has been published by consumer advocacy group Choice. ” The post Major retail chains yield to consumer pressure over facial scans appeared first on Inside Retail.

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Oh!some sets sights on new markets, reaching 100 stores this year

Inside Retail

Retail chain Oh!some some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. some has implemented a cross-border online and offline membership system, allowing consumers to earn and redeem points across different countries. To enhance customer engagement, Oh!some In December, Oh!some

Marketing 130
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Choice lodges OAIC complaint over ‘intrusive’ facial recognition technology

Inside Retail

Three of Australia’s largest retail chains are the subject of a complaint lodged with the nation’s privacy regulator by consumer advocacy organisation Choice, which alleges the companies are using “unreasonably intrusive” facial recognition technology on customers.

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Opinion: Consumers’ screen times gives shopping centres a headache

Inside Retail

Retail chain results for the latest financial year indicate spectacular growth in online sales and, in many instances, a dip in the average sales per store. per cent of total retail spending in the year to June 2021, after excluding cafes, restaurants and take-away food.

Shopping 130
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AI-powered inventory: The smarter way to balance stock and boost sales

Inside Retail

As SKU counts rise into the thousands and consumer demand shifts unpredictably, manual forecasting and static replenishment models fall short. Retailers leveraging AI have also seen stockouts decrease by as much as 30 per cent while significantly reducing excess inventory costs. Thats where AI comes in.

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