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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

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Retail sales grow in May amid early EOFY promotions

Inside Retail

Australian retail sales slightly rose year over year in May as shoppers took advantage of early end-of-financial-year (EOFY) promotions and sales events. “While the sales boost is a positive indicator for consumer sentiment, it doesn’t change the desperate landscape retail business owners are currently facing.” per cent.

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Aussies rate online shopping experience above in-store – ACRS

Inside Retail

As businesses recover from the disruption of the pandemic, new research shows Australians prefer the online shopping experience more than that inside bricks-and-mortar stores. The post Aussies rate online shopping experience above in-store – ACRS appeared first on Inside Retail.

Shopping 246
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Endeavour agrees to divest Adelaide bottle shop to appease ACCC

Inside Retail

Drinks and hospitality business Endeavour Group has agreed to divest the BWS Seaford bottle shop in Adelaide to appease the ACCC (Australian Competition and Consumer Commission). The Beach Hotel in Seaford includes a hotel and independent bottle shop operating under the Cellarbrations brand.

Shopping 245
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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

Shopping 290
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The rise of personalised shopping experiences

Inside Retail

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. The consumer demand for a personalised experience is immense and growing.

Shopping 243
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UK consumers believe AI-powered pricing and promotions add the most value to their buying journeys, research by Intellias reveals

Retail Focus

Top 5 areas where AI delivers the most value to UK consumers:- 1 – Pricing and promotions – 28% 2 – Loyalty – real-time personalised rewards – 18% 3 – Product discovery when searching online – 17% – Product information (i.e.

Promotion 162