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Day two at NRF: Pattern Beauty, Tommy Hilfiger and the power of storytelling

Inside Retail

After years of searching and research, Ross eventually realized just how large of a market there was for consumers like herself and knew she had to take matters into her own hands. It is this deep understanding of how consumers want to be marketed to and the power of storytelling that Ross has achieved success.

Pattern 289
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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes.

Gifts 147
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How G-Star is recalibrating its local strategy for a post-Covid retail landscape

Inside Retail

Strategic shifts G-Star appears intent on crafting a seamless and thoughtful reintroduction to Australian consumers. This cautious approach was deliberate, providing ample time to understand the subtle shifts in consumer behaviour post-pandemic. Good Products & Co is the distributor of G-Star Raw in Australia and New Zealand.

Strategy 264
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The consumer preferences driving the next generation of e-commerce

Inside Retail

Each generation has its own buying power and spending patterns. Personalisation is already an important factor in cultivating customer loyalty among Gen Z and millennial consumers, and they will be even more critical of Gen Alphas as their influence grows. Read the full Australia Post eCommerce Report 2025 here.

Consumer 130
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Why consumer spending in one retail category is outpacing all others

Inside Retail

However, behind the headline numbers sits a range of spending patterns. Consumers attracted to value and convenience The year-on-year growth in general retail purchases has bucked recent trends. When viewed alongside the gravitation to online marketplaces, the data suggests consumers may be seeking more affordable retail options.

Other 147
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Research uncovers the habits of consumers using BNPL. Hint: They spend more

Inside Retail

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

Consumer 130
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Ramadan shopping trends unpacked: What retailers need to know

Inside Retail

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Growing demand has led some retailers to operate 24 hours a day to accommodate changing consumption patterns. This year, Ramadan began on February 28 and ends on March 30.

Shopping 130