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American Express ANZ VP of global merchantservices Robert Tedesco said it is vital retailers get customers through their doors and spending again, and that American Express’ ‘Shop Small’ campaign is a good example of how they are helping.
Technological advancements over the past decade revolutionised the way consumers pay for goods and services. This trend was only further fuelled by the COVID-19 pandemic, during which online shopping became more popular, and consumers and retailers became more reluctant to handle notes and coins, given potential hygiene concerns.
Every consumer wants to shop on their terms. For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings. The evolution of e-commerce offerings continues to gain pace.
CommBank retailer customers facing financial difficulty can ask for a refund of a range of CommBank Merchant fees by calling the MerchantServices team on 1800 230 177. Author : Jerry Macey, Executive Manager, Consumer and Diversified Industries – Business Banking at Commonwealth Bank.
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