Inside Retail

NOVEMBER 5, 2023

The Cheesecake Shop has undergone a rebrand, unveiling today its fresh new logo and store design. Scott Bush, CEO of The Cheesecake Shop, said “We are so proud to launch The Cheesecake Shop’s new brand identity and we know our customers will love the evolution and the fresh look and feel. “We

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Inside Retail

NOVEMBER 29, 2022

Working with head of marketing and growth, Anna Metcalfe, she told Inside Retail that the goal of the new boutique store is to offer something different to the usual lingerie shopping experience. It’s a personal shopping experience that’s high-end, but at an affordable price point, [and] we think we’ve got a good niche market going.”.

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Inside Retail

JULY 1, 2024

The intent is good, but consumers shouldn’t have to bear full responsibility for plastic pollution. We know consumer demand is only one part of the picture. The cabbage dilemma Research shows consumers generally want to do the right thing by the environment but find it challenging. Maybe there’s another way.

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Inside Retail

JULY 27, 2023

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. The consumer demand for a personalised experience is immense and growing.

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Inside Retail

JULY 5, 2021

Australian omnichannel experience platform Brauz has expanded its platform to allow customers to shop physical stores from their own homes via Zoom, helping retailers struggling with lockdown and restrictions to sell direct to their audience.

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Inside Retail

JULY 20, 2023

For medium-to-large retailers, it’s mission-critical to understand the dynamics between consumers and the brands they love. It’s only when retailers can successfully align their value propositions with the desires and preferences of their core consumer base that they can forge deeper connections with customers and foster true brand loyalty.

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Inside Retail

OCTOBER 26, 2023

The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.

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Inside Retail

OCTOBER 5, 2024

Speaking out Consumers, government agencies and non-government organisations have been criticising Coles and Woolworths’ profits – but most recently the backlash was taken offline and in-store. The consumer speculation that Aldi is the affordable supermarket alternative was confirmed earlier this year in a report by Choice.

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Inside Retail

JANUARY 3, 2023

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

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Inside Retail

NOVEMBER 28, 2023

In-store shopping has rebounded post-pandemic. Despite the convenience of online, consumers are attracted by the social and immersive experience of physical stores. However, post-pandemic physical shopping is a different beast to the olden days. However, post-pandemic physical shopping is a different beast to the olden days.

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Inside Retail

SEPTEMBER 12, 2023

Recent research has revealed that luxury Australia retailers aren’t doing enough to capture the attention of, and drive consumer spending by, migrants of Asian background and heritage. In order to do so effectively, she stressed the importance of understanding the various factors and intricacies that inform their consumer behaviour.

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Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . Three of six key trends identified in ASCG’s latest eBook research include: 1) Spread the cost.

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Inside Retail

AUGUST 17, 2022

As inflation and rising interest rates start to bite and reduce consumers’ spending capacity and confidence, Australian e-commerce sales declined sharply in July. . This shows that consumers are researching online to find the product they are after before they head to a retail store to buy it. Representing 19.3 Desktop and tablet.

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Inside Retail

SEPTEMBER 27, 2021

We are always looking to redefine what it means to be a discount retailer, and the technology involved in this trial will give us a wealth of” information, Giles Hurley, CEO for Aldi UK and Ireland, said in a statement. “We This can be highly appealing for consumers who know exactly what they want and are on a mission.

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Inside Retail

OCTOBER 2, 2023

We’ve all encountered those shopping centres that look and feel the same, no matter where you are in the world. But there are some visionary developments that seek to stretch the definition and model of traditional shopping centres – delivering environments that celebrate innovation, wellbeing , community and, critically, creativity.

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Inside Retail

JULY 3, 2022

Online shopping today happens across a wide range of digital touchpoints. Each interaction with a customer is an opportunity for retailers and brands to shine, delight them with a great shopping experience , and build a trusting relationship. Customers don’t want to forage for information any longer. Or they move on.

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Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

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Retail Focus

OCTOBER 15, 2024

Seasonal shopping events such as Black Friday, Cyber Monday, and the back-to-school season have a significant impact on retail stock prices. These periods experience a surge in consumer spending, driving up sales figures and influencing investor sentiment.

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Inside Retail

OCTOBER 17, 2021

As restrictions ease, and consumers in Australia’s most populous states regain some basic freedoms, the recovery can now get underway. However, while retailers and consumers alike would be eager to put 2021 behind them, the research suggests recent events have yet again reshaped the way people shop and spend.

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Inside Retail

NOVEMBER 14, 2024

Keeping up with shifting consumer trends is no easy feat for retailers in an increasingly competitive omnichannel shopping market. To help prepare for the hectic year ahead, Inside Retail delved into a recent Euromonitor report, which revealed the top global consumer trends to expect in 2025.

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Retail Focus

SEPTEMBER 14, 2023

Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. We are now well past the time when consumers went to a single place to source information about a product they were thinking about buying.

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Inside Retail

NOVEMBER 19, 2024

Consumers attracted to value and convenience The year-on-year growth in general retail purchases has bucked recent trends. When viewed alongside the gravitation to online marketplaces, the data suggests consumers may be seeking more affordable retail options. Consumer Price Index, Australia. Here are just some of the trends.

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Inside Retail

MARCH 5, 2024

Melbourne retailers have been urged to extend trading hours beyond 5pm to respond to changing consumer behaviour. So being able to spend time to go from shopping to dinner to seeing a show or movie and then perhaps onto a bar or club means that the whole city needs to be open for business.”

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Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might this be the case?

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Inside Retail

OCTOBER 20, 2024

Another way Ulta Beauty uses technology to enhance the customer experience is by investing in educational video content from beauty brands to enhance the store associate’s ability to educate the consumer about a product. Double down on the thing that makes it [the in-store shopping experience] special,” Renslow stated.

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Inside Retail

APRIL 21, 2024

Fashion has embraced technology at every turn from social media to virtual change rooms, yet consumers’ wardrobes have remained analogue. A closet full of clothes and nothing to wear is an age-old problem that has only been exacerbated by the convenience of online shopping.

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Inside Retail

APRIL 22, 2021

Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt. Looking ahead to the future of online shopping, three key trends in particular are likely to have lasting implications. Direct-to-consumer selling. Australians spent an unprecedented $50.46 Fulfilment of the future.

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Retail Focus

JUNE 6, 2024

True Fit , the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced the launch of Fit Hub, its new Generative AI (Gen AI) innovation to help consumers find the perfect fit and solve retailers’ online fit challenges.

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Inside Retail

MAY 29, 2024

The rise of online shopping scams presents significant reputational risks for e-commerce businesses of all sizes if they don’t take proactive measures to help protect consumers. million to online shopping scams, and over $92 million to scams overall, according to Scamwatch. So far this year, Australians have lost more than $1.2

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Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

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Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. million Australians shopped online, marking a new record. Looking more closely, the drivers of digital activity reflect the circumstances and preferences of Australian consumers.

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Inside Retail

OCTOBER 21, 2024

Based on a survey of 754 respondents, the study highlights several key areas where consumer expectations are rapidly changing, from delivery preferences and sustainability to the integration of advanced technologies in the shopping experience. One of the standout findings is the frequency of online shopping.

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Retail Focus

DECEMBER 21, 2023

Top 5 areas where AI delivers the most value to UK consumers:- 1 – Pricing and promotions – 28% 2 – Loyalty – real-time personalised rewards – 18% 3 – Product discovery when searching online – 17% – Product information (i.e.

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Inside Retail

OCTOBER 16, 2024

Businesses that use deceptive tactics, such as hidden fees and difficult-to-cancel subscriptions, are in the crosshairs of the Albanese Government’s latest consumer protection reforms. Deceptive online tactics: Methods designed to overwhelm or confuse consumers, often creating false urgency or hiding important information.

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Inside Retail

NOVEMBER 3, 2021

During the economic and social crisis of the Covid-19 pandemic, consumers went from valuing long-standing relationships with their favourite brands to focusing on price and availability above all else. What they want now, more than ever before, is a truly personal shopping experience.

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Inside Retail

JUNE 9, 2021

Flypay is designed to help customers check out faster online, by not having to enter payment, loyalty and delivery information separately, while collecting loyalty points at the same time. flypay delivers a market leading payments experience that enables our customers to redeem Flybuys points real time and get money off their shop.”. “We

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Inside Retail

JULY 18, 2024

Four in five Australian consumers are cutting down on something to save money as the cost of living crisis bites – and more than half of consumers in the country are looking for the best value when they shop. Customer loyalty is increasingly fragile Consumers are also less loyal than ever before, the research shows.

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