Inside Retail

OCTOBER 26, 2023

The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.

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Inside Retail

AUGUST 1, 2021

Thanks to its digital-first mentality and awareness of consumer trends, clients of Tryzens grow at over two-times the industry average. By now, consumers are well accustomed to targeted digital experiences. By now, consumers are well accustomed to targeted digital experiences. You can read the full report here.

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Inside Retail

APRIL 20, 2022

Online marketplace Redbubble says its sales fell by 16 per cent in the third quarter, despite a high level of returning customers who first engaged with the brand during Covid lockdowns. Last year, the business hit $144 million in profit, up by 118 per cent, reflecting its strong consumer demand over the holiday period.

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Inside Retail

JANUARY 24, 2022

But before you start overhauling your supply chain or re-thinking your business’ carbon footprint, here are some insights from consumers on what makes a successful – and authentic – sustainable retailer. Here’s why a shopper will choose to shop with you. Consistency is key. Shoppers want to contribute. Download the report here.

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Inside Retail

JULY 20, 2023

For medium-to-large retailers, it’s mission-critical to understand the dynamics between consumers and the brands they love. It’s only when retailers can successfully align their value propositions with the desires and preferences of their core consumer base that they can forge deeper connections with customers and foster true brand loyalty.

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Inside Retail

JANUARY 2, 2023

Social commerce and live shopping. Browsing and shopping directly on social media platforms has long been a hallmark of e-commerce in China, now, it’s finally coming to Australia. Half of the GTV of e-commerce in China now comes from live shopping. Live shopping is essentially the modern-day, more sophisticated version of TVSN.

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Inside Retail

JANUARY 10, 2024

The world’s largest retailer shared expansive plans for the future of retail at the recent Consumer Electronics Show (CES 2024), focusing on adaptive retail strategies that encompass realms of customers, workforce and society. Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised.

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Inside Retail

OCTOBER 24, 2023

“When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.” However, beauty brands and other companies in various retail sectors have been integrating AR technology into the consumer shopping experience since well before 2020. In 2020, 83.1

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Inside Retail

JULY 3, 2022

Online shopping today happens across a wide range of digital touchpoints. Each interaction with a customer is an opportunity for retailers and brands to shine, delight them with a great shopping experience , and build a trusting relationship. And customers expect blazing fast, personalised service – anytime and on any device.

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Inside Retail

JULY 29, 2024

Let’s dive into the shifts expected to alter shopping for this year’s holiday season and explore additional winning strategies for retailers. With the rise of buy now, pay later (BNPL) services and alternative currencies, shopping has never been more frictionless.

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Inside Retail

MARCH 6, 2023

Heubel, in discussion with Inside Retail managing editor Heather McIlvaine, highlighted the US and global retailers at the forefront of the industry who are introducing cutting edge innovations, and are shaping the way that consumers shop and spend. You can watch the Masterclass sponsored by Adobe here.

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Inside Retail

NOVEMBER 25, 2024

They were visible in malls, high streets, shopping centres, or online marketplaces. million Australians now shopping on the platform every month. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers. Once, we knew our competitors.

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Inside Retail

JANUARY 12, 2023

Social commerce – shopping on social media platforms – is expected to reach US$1.2 Hootsuite contends that 81 per cent of shoppers research products on Instagram and Facebook, and that shopping is a top priority for 48 per cent of Pinterest users. Meta recently introduced a feature allowing for shopping through DMs.

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Inside Retail

APRIL 29, 2024

The concept was initially launched in Guangzhou, China in December 2022, followed by Boston, Massachusetts, in February 2023, before rolling out in Singapore’s Paragon Shopping Centre, Sydney’s Westfield Bondi Junction and now Melbourne’s Chadstone shopping centre.

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Inside Retail

JULY 23, 2024

The top five digital trends Marija Milasevic from Euromonitor shared the leading consumer trends defining the industry, starting with how digital-savvy customers are demanding a more tailored experience. Growing numbers of consumers cite social media channels as their preferred means of product discovery.

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Inside Retail

AUGUST 7, 2024

Little Birdie is an AI-powered price-comparison shopping platform that launched in 2021, with $30 million in funding from the Commonwealth Bank of Australia, before suspending operations in May. Our vision is to be the ultimate shopping companion,” Anthony Seymour-Walsh, CEO of CashRewards, told Inside Retail.

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Inside Retail

JANUARY 15, 2024

If day one of the National Retail Federation’s annual conference, Retail’s Big Show, was all about AI, the overarching focus of day two was learning how to appeal to the modern consumer, especially Gen Z. It has to be authentic, you can’t try to control it, and let them [Gen Z consumers] express themselves.”

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Inside Retail

JULY 14, 2024

About 46 per cent of Australian shoppers in a survey by Monash Business School’s Australian Consumer and Retail Studies (ACRS) said sustainability is a significant factor when making a retail purchase. Of 1002 respondents, 30 per cent said they frequently look for sustainable products while only 12 per cent do not.

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Inside Retail

JULY 2, 2024

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. The retail expert noted that “for discretionary luxury shopping in physical retail, this is paramount”.

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Retail Focus

AUGUST 25, 2024

Consequently, these innovations are transforming the retail scene and deeply impacting how consumers behave. From personalized shopping experiences to seamless omnichannel services, digital tools are setting new expectations among consumers. Enhanced Customer Experience: Chatbots enhance the shopping journey.

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Inside Retail

OCTOBER 20, 2024

Another way Ulta Beauty uses technology to enhance the customer experience is by investing in educational video content from beauty brands to enhance the store associate’s ability to educate the consumer about a product. Double down on the thing that makes it [the in-store shopping experience] special,” Renslow stated.

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Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

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Retail Focus

OCTOBER 30, 2024

Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. In a world where consumers value authenticity, it’s important for brands to reflect the cultural heritage of a location to avoid appearing detached or overly globalised.

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Inside Retail

DECEMBER 12, 2021

People are spending more time on social media in general, but they are spending less time engaging with others content. Emerging shopping platforms. It’s no secret that online shopping became more prevalent during the pandemic, so naturally social media platforms adjusted to this and became an increasingly popular shopping outlet.

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Inside Retail

JULY 19, 2024

While consumer behaviour is getting harder to predict, there is one omnichannel application that is a clear rising trend, according to experts, click-and-collect. Despite the e-commerce boom, there remains a deep nostalgia for in-store shopping which can be seen in the rising popularity of experiential retail.

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Retail Focus

MAY 29, 2024

Retail is changing, and experiential shopping is at the heart of this transformation. Unlike traditional shopping, which focuses on buying products, experiential shopping is all about creating memorable, engaging experiences for customers. Secondly, experiential shopping emphasises personalisation.

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Retail Focus

DECEMBER 10, 2021

Supply chain issues and pandemic-related shortages continue to impact retailers worldwide, while the ever-accelerating shift to online shopping has left gaps in the high street – with House of Fraser the latest big name to announce it is closing its Oxford Street store in January. . Despite this, there are some bright shoots of recovery.

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Inside Retail

APRIL 10, 2024

Cost-of-living has gone from crunch to crisis and with this new economic reality has come new consumer behaviours. This shift in shopping behaviour is not particularly surprising for retailers but it does present a unique marketing challenge.

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Inside Retail

JANUARY 14, 2024

Online scams have evolved so much since the days of the Nigerian Prince scam, that it is hard for consumers to differentiate between what is real and what is fake, and increasingly, established retailers are bearing the brunt of this. However, it is also a feeding ground for cyber criminals who prey on Australians’ eagerness for a bargain.”

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Inside Retail

FEBRUARY 8, 2023

With the return to bricks-and-mortar shopping, retailers are seeking new ways to connect with consumers in a personalised and tailored way. Enter digital signage and kiosks, which are transforming the in-store experience and helping retailers deliver a customer experience that matches consumers’ online shopping expectations.

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Inside Retail

JUNE 12, 2024

Laurent Boidevezi, the Apac president of luxury liquor group Moet Hennessy kicked off the day by outlining the company’s plans to expand on building its maison’s direct retail spaces as it looks to boost engagement with new generations of end customers. Airports have basically transformed themselves into luxury shopping malls.”

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Inside Retail

JULY 23, 2024

The top five digital trends Marija Milasevic from Euromonitor shared the leading consumer trends defining the industry, starting with how digital-savvy customers are demanding a more tailored experience. Growing numbers of consumers cite social media channels as their preferred means of product discovery.

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Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. Retailers must also consider their consumers, and modern consumers are prioritising sustainability.

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Inside Retail

AUGUST 14, 2024

Combining the influence of viral content with the ease of online shopping, the triumphant success of TikTok Shop is no secret. Despite launching in select markets less than a year ago, in September 2023, TikTok Shop aims to grow its US e-commerce sales to US$17.5 But this is yet to be confirmed by TikTok.

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Retail Focus

FEBRUARY 11, 2022

.” London, Spring 2022; NICCE has announced the opening of its flagship store in London in the famous, pedestrianised shopping area of Carnaby. At a time of evolution in the NICCE brand, the physical space will allow consumers to engage with the product and experience the brand in real-time.

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Inside Retail

JULY 31, 2024

Innovative, tech-driven e-commerce strategies can help optimise retail business models, and businesses that engage staff in this pursuit are best placed to improve theenhanced customer experience and simultaneously encourage talent retention. They’re doing a great job selling to consumers quickly and cheaply,” Kore said.

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Inside Retail

SEPTEMBER 12, 2024

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. It strives to stay at the forefront of beauty retail with its fully integrated omnichannel shopping experience.

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