Inside Retail

APRIL 28, 2021

Woolworths Group has pulled the plug on plans to open a Dan Murphy’s store in Darwin after an independent panel ruled that the development should not go ahead. The Gilbert Review has made it clear that we did not do enough in this community to live up to the best practice engagement to which we hold ourselves accountable.

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Inside Retail

NOVEMBER 8, 2021

A growing reliance on high-quality first-party data will create huge opportunities in technical and creative innovation and will help publishers and advertisers provide more relevant and engaging advertising content. The post A new twist on privacy: planning for a post-cookie world appeared first on Inside Retail.

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Inside Retail

OCTOBER 29, 2024

Right now, we’re dealing with financial strain, ongoing changes in consumer habits, and increased online competition.” For Gray, bricks-and-mortar stores continue to be an asset, especially for apparel retailers, where sensory engagement enhances the experience, but brands need to be clear on their positioning.

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Inside Retail

APRIL 2, 2025

The newly furbished QVB store aims to enhance the traditional shopping experience by inviting customers to engage with the aromas, flavours, and textures of T2s extensive tea collection. To visually see those ingredients is a really important part of the consumer journey.

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Inside Retail

JULY 13, 2023

What we’ve seen since this handover is a period of exponential growth across our direct-to-consumer (DTC) channels, as well as with our wholesale distribution. It’s an opportunity to echo our brand voice, really connect with Reebok consumers, and highlight the best of our product range across all our categories.

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Inside Retail

JUNE 2, 2021

We have over a billion active consumers on our platform and around 800 million of those are in China. Lloyd said with those figures, global businesses should look for ways to attract the Chinese consumer. Study shows gamification is one of the best ways in building a good digital experience for the Chinese consumer.”.

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Inside Retail

AUGUST 22, 2021

This could be a play by Amazon to engage those people,” Flanders said. “I “With the pandemic-fuelled growth in BOPIS [buy online, pick-up in-store] as consumers’ preferred fulfilment method across the majority of their purchases, it’s not surprising that Amazon have chosen now to make their move into playing seriously in this space.”

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Retail Focus

DECEMBER 12, 2024

This approach, rooted in emotional engagement, proved worthwhile, confirming the importance of designing for positive customer experiences. The Retail Gallery within the exhibition and the brand pitch sessions allowed participants to engage with emerging brands that will shape the future of retail in the coming months.

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Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. However, Indonesia experienced an 11 per cent decline in online sales, pointing to shifting consumer preferences and the need for brands to refine their Ramadan strategies.

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Inside Retail

SEPTEMBER 3, 2023

The plan from the beginning was to make something that would synergise with the Aje Collective’s other businesses, and which complemented the health-focused lifestyle Norris saw in Aje’s target market. “We The customer that comes through Aje Athletica is moving with pace, and she’s also engaged in the fashion element. “I

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Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. UK-based Pepco Group, the owner of discount chains Poundland and Dealz, is planning a major European expansion which is expected to create about 13,000 new jobs, according to Reuters.

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Inside Retail

MAY 9, 2021

We were able to engage our store teams to assist with online fulfilment. SS: Covid has undoubtedly impacted the way consumers are shopping, and it’s impossible to ignore the consistent growth in the digital space as a result. IR: What are your plans for Witchery going into the next financial year?

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Inside Retail

MARCH 19, 2024

Daly advocates creating a loyalty program to reward top customers and keep them coming back and progressively localising your website and marketing engagement strategy to connect with the local target audience. The ease of returns has become a basic expectation among consumers shopping online.

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Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. They add that while eco-conscious choices resonate with today’s consumers, there is more to it than recycled content alone.

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Inside Retail

JULY 2, 2024

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. When that data is driven by a consumer’s action, you’re leaps and bounds ahead of the competition. Data-driven personalisation: A game-changer. Collaboration: The fuel for success.

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Inside Retail

JANUARY 6, 2025

million shoppers, in a time when many retailers struggled to maintain shopper engagement. In April 2024, it announced it planned to invest $490 million in opening two new fulfilment centres in Horsley Park, Western Sydney, with one to open later in 2025 and the other by 2026. million customers, reaching 7.9 billion in the prior year.

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Inside Retail

FEBRUARY 17, 2025

This expansion aligns with the broader trend of Korean beauty brands gaining traction in international markets, particularly in the US, where consumers are increasingly drawn to innovative Korean skincare and cosmetic products. The company also plans to open its first physical store in the US, further enhancing its omnichannel strategy.

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Inside Retail

JANUARY 7, 2025

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. I wanted to create something that combined high-quality, sustainably sourced seafood with fun, vibrant branding that would appeal to consumers here.

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Inside Retail

FEBRUARY 18, 2025

The Super Bowl is one of the biggest televised games of the year and may be the one time consumers are willfully glued to their screens awaiting ads. Unfortunately, US-based prebiotics soda brand Poppis Super Bowl campaign failed to meet consumer expectations. Second, learn to apologise.

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Inside Retail

JULY 25, 2024

According to Klaviyo’s 2024 SMS Consumer Trends Report , the results were eye-opening: 65 per cent of consumers said they purchased something they had planned to buy “in the near future” or “in a few months” because of an SMS. 35 per cent of consumers find receiving messages via SMS and email helpful.

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Inside Retail

OCTOBER 27, 2024

The company also plans to increase its presence across the island and beyond. “As He added the Singapore debut is expected to build momentum for future expansion into neighbouring Southeast Asian markets with a strong retail infrastructure, its cosmopolitan consumer base, and its status as a hub for innovation and lifestyle trends.

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Inside Retail

DECEMBER 16, 2024

The beauty industry is arguably one of the most difficult, yet lucrative, sectors in the broader retail industry, thanks to the constantly influx of newer brands onto the market and shifting consumer concerns. Erin Keating: As beauty retail continues to evolve, its quick to address consumer behaviour. per cent from 2025 to 2030.

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Inside Retail

JANUARY 21, 2025

This shift is occurring against a backdrop of economic challenges and changing consumer behaviours, making gift cards an increasingly vital tool for both consumers and retailers. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8

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Inside Retail

OCTOBER 22, 2024

Particularly among Millennials and Gen Z, modern consumers seek experiences, relationships and community, along with products and services. Offering free seminars in computing, music and photography, Apple encourages knowledge and innovation among its consumers, enhancing its brand association with progressive thinking.

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Inside Retail

FEBRUARY 3, 2025

To enhance customer engagement, Oh!some some has implemented a cross-border online and offline membership system, allowing consumers to earn and redeem points across different countries. some identified Malaysia as its next key market, driven by the countrys young consumer base and thriving retail environment. In December, Oh!some

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Inside Retail

NOVEMBER 5, 2024

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

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Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Our investments have been incrementally multiplied each year.

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Inside Retail

MARCH 27, 2025

The second day of Shoptalk featured several panels on how brands are harnessing the power of tech and storytelling to connect with todays consumers. Roblox is good for brands who are looking to reach and net new consumers in a way that they haven’t done before, Burke said.

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Inside Retail

DECEMBER 17, 2024

As a consumer, I wanted something that spoke to me pieces that felt timeless and enduring, yet were modern and easy to wear. Up until now, our [direct-to-consumer] DTC [offering] has been exclusively digital, so it felt like the right moment to meet customers in person and engage with them directly. And was this intentional?

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Inside Retail

JULY 29, 2024

With sales expected to skyrocket, it’s crucial for businesses to start planning early to maximise this lucrative period. These innovations make it easier for consumers to purchase what they need, when they need it, enhancing the overall shopping experience. Brands need to adapt to this new reality to stay competitive.

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Inside Retail

OCTOBER 22, 2024

Each day, I find myself more enamoured with the essence of Paul Smith and our challenge now is to effectively communicate the beauty and authenticity of this brand to North American consumers. We will explore innovative ways to engage and connect, ensuring that Sir Paul’s values shine through in every communication. That’s timeless.

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Inside Retail

MARCH 12, 2025

Since launching in January 2020, Viv for your V has steadily built its direct-to-consumer (DTC) and e-commerce presence via retailers like Amazon and TikTok Shop. Katie Diasti: While I was shopping for my own period products, I felt that none of the sterile products in the aisle spoke to me as a consumer.

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Inside Retail

SEPTEMBER 1, 2024

Stuart and Samantha Cook launched the vegan fast-food brand amid rapid growth in the plant-based food market and had plans to franchise the chain. A shift in consumer habits has been blamed for the brand’s difficulties. However, their assessment, like ours, is that Flave is slightly ahead of current consumer habits.”

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Retail Focus

NOVEMBER 29, 2023

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. The report found that the majority of Gen Z shoppers plan to spend more or the same on Christmas gifts compared to last year and that visiting stores during the festive period is a top priority.

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Inside Retail

OCTOBER 20, 2024

The term 1-per-center refers to the wealthiest 1 per cent of consumers. Which is why Mytheresa North American president Heather Kaminetsky said the ultimate secret to catering to the 1 per cent consumer is offering them the one thing money can’t buy: time. “I What is the 1-per-cent customer looking for?

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Inside Retail

JANUARY 9, 2025

As China’s luxury market continues to evolve amidst economic shifts and changing consumer behaviours, understanding the complex dynamics of this vital sector has become increasingly crucial for global luxury brands. Despite the low confidence in 2024, the forecast reveals a cautiously optimistic picture of luxury consumption.

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Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan.

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