Inside Retail

OCTOBER 27, 2024

He added the Singapore debut is expected to build momentum for future expansion into neighbouring Southeast Asian markets with a strong retail infrastructure, its cosmopolitan consumer base, and its status as a hub for innovation and lifestyle trends. Quickly understanding and adapting to local consumer behaviour is crucial,” he said.

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Inside Retail

JANUARY 6, 2025

million shoppers, in a time when many retailers struggled to maintain shopper engagement. In a recent Australian Competition and Consumer Commission hearing, the CEO of Woolworths cited the 6500 products across the grocery, household and personal care categories stocked in Woolworths that were now also being sold on Amazon.

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Expansion Marketing Merchandising Management 240

Retail Focus

NOVEMBER 27, 2024

They add that while eco-conscious choices resonate with today’s consumers, there is more to it than recycled content alone. Retailers showcasing a commitment to sustainable practices can set themselves apart in a competitive market, appealing to the growing demographic of environmentally aware consumers.

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Inside Retail

JULY 2, 2024

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. When that data is driven by a consumer’s action, you’re leaps and bounds ahead of the competition. On the flip side, imagine the impact on your bottom line by doing nothing at all.

Customer Engagement 147

Customer Engagement Engagement Strategy Marketing 147

Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. It also recently added a private label skincare line to its Believe Beauty brand with 11 new items, all at $5 or less. All consumers love a good bargain. Primed for growth.

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Consumer Shopping Planning Expansion 246

Retail Focus

JANUARY 2, 2025

With brands having to work harder than ever to maintain attention, loyalty and consumer spend, powering authenticity with imagination – have driven impressive commercial results through dynamic retail design. So, what can we expect in 2025 and how can Checkland Kindleysides help retailers?

Balance 162

Balance Consumer Engagement Marketing 162

Inside Retail

FEBRUARY 2, 2025

Stores that combine e-commerce efficiency with physical engagement such as AR-assisted shopping or experiential pop-ups will thrive. Monitor emerging platforms to stay ahead of shifts in consumer behaviour. Engage in meaningful dialogues with consumers to foster loyalty and trust.

Social Media 130

Social Media Beauty and Health Pattern Engagement 130

Retail Focus

NOVEMBER 21, 2024

The vaping industry has seen a lot of growth over the years, driven by evolving consumer preferences, regulatory changes, and advancements in technology. By tapping into these trends, brands can better cater to consumer demands and position themselves for success.

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Inside Retail

MARCH 12, 2025

Since launching in January 2020, Viv for your V has steadily built its direct-to-consumer (DTC) and e-commerce presence via retailers like Amazon and TikTok Shop. Katie Diasti: While I was shopping for my own period products, I felt that none of the sterile products in the aisle spoke to me as a consumer.

Beauty and Health 130

Beauty and Health Consumer Social Media Line 130

Inside Retail

JULY 25, 2024

According to Klaviyo’s 2024 SMS Consumer Trends Report , the results were eye-opening: 65 per cent of consumers said they purchased something they had planned to buy “in the near future” or “in a few months” because of an SMS. 35 per cent of consumers find receiving messages via SMS and email helpful.

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Engagement Flow Consumer Marketing 147

Inside Retail

MARCH 3, 2025

Indeed, many retailers will happily say goodbye to 2024, a period when high inflation and interest rates remained persistent and an ongoing cost-of-living crisis crushed consumer sentiment to its lowest in 45 years, all of which resulted in anaemic national year-on-year retail sales growth. So as the going got tough, what did retailers learn?

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Social Media Promotion Engagement Consumer 130

Inside Retail

NOVEMBER 5, 2024

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

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Balance Engagement Visual Merchandising Contrast 130

Inside Retail

MAY 27, 2024

Because on one hand, consumers spent record amounts during cyber weekend last year, leading to large year-on-year growth for retail in November. Through interviews with retail leaders, we’ve continually heard that many brands participate in these sales reluctantly, acknowledging they train consumers to shop early and demand big discounts.

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Inside Retail

JUNE 25, 2024

The result: less time spent on manual back-of-office tasks, improved operational efficiencies and customer service, and staff can now spend more time engaging directly with customers on the shop floor. Its namesake-branded shops are consumer-fronting with around 8000 SKUs.

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Line Management Promotion Engagement 147

Retail Focus

APRIL 2, 2025

Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. E-commerce Has Raised Consumer Expectations The surge in e-commerce in recent years has profoundly altered how consumers discover , shortlist and buy products.

Social Media 147

Social Media Location Display Promotion 147

Retail Focus

SEPTEMBER 14, 2023

Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. We are now well past the time when consumers went to a single place to source information about a product they were thinking about buying.

Advertising 162

Advertising Consumer Curate Social Media 162

Inside Retail

OCTOBER 22, 2024

Conventional lines of association – religious institutions, civic groups, and neighbourhood gatherings – have disappeared. Particularly among Millennials and Gen Z, modern consumers seek experiences, relationships and community, along with products and services. Companies as models for belonging The change is striking.

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Curate Social Media Space Layout 130

Inside Retail

FEBRUARY 3, 2025

To enhance customer engagement, Oh!some some has implemented a cross-border online and offline membership system, allowing consumers to earn and redeem points across different countries. some identified Malaysia as its next key market, driven by the countrys young consumer base and thriving retail environment. In December, Oh!some

Marketing 130

Marketing Strategy Expansion Consumer 130

Inside Retail

DECEMBER 17, 2024

Five years after launching into the market with its hero product, a true-blue fitted t-shirt, the brand now operates 9 brick-and-mortar stores, alongside thriving direct-to-consumer and wholesale operations. Were also working on expanding into a womens line which were very excited about.

Tailored 130

Tailored Strategy Balance Marketing 130

Inside Retail

APRIL 16, 2023

While certain retailers are identifying the commercial opportunities associated with the month of Ramadan, an expert suggests that Australian retailers are still “at the starting line” when it comes to authentic engagement with the Muslim community. Everyone is at the starting line,” she said.

Line 130

Line Engagement Fashion Flow 130

Inside Retail

APRIL 1, 2025

Artificial intelligence (AI) is ushering in an exciting new era for retail marketing and customer engagement, according to Jake Cohen, VP and head of Shopify at Klaviyo. He cites a brand launching a new product line as an example. Everyone’s talking about AI and what it can do; no one’s seen it work yet.

Marketing 130

Marketing Consumer Customer Engagement Advertising 130

Inside Retail

OCTOBER 30, 2024

“When Lisa shares her affection for Labubu on social media, it resonates emotionally with her followers,” Pop Mart’s international public relations manager Leilei Liu told Inside Retail about why the singer’s posts have such a big impact on consumer behaviour. Emerging markets Global expansion is now a major growth driver for the business.

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Artistic Social Media Tailored Engagement 130

Inside Retail

APRIL 29, 2024

Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences. New Balance sits at the intersection of sports and cultural heritage and its new UCC concept stores aim to reflect that.

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Balance Concept Fashion Engagement 264

Inside Retail

JULY 15, 2021

By the end of the year, the number of emails being sent to consumers is expected to increase to 320 billion, according to data from Statista. Make sure companies are aware not only of technical issues but legal issues as well, according to Anurag Kadyan, vice president, direct to consumer and e-commerce, at S’well, reusable bottle company. “E-mail

Marketing 246

Marketing Line Perspective Engagement 246

Retail Focus

FEBRUARY 6, 2025

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an omnichannel strategyone that unifies every customer touchpoint into a cohesive, frictionless journey. By fostering agility and an openness to experimentation, brands can stay one step ahead of consumer expectations.

Promotion 147

Promotion Harmony Customer Engagement Tailored 147

Inside Retail

DECEMBER 3, 2024

According to data provided by Adobe Analytics, online Black Friday shopping in the US hit new heights in 2024, with consumers spending a record US$10.8 To put these numbers into perspective, that is more than double what US consumers spent online on Black Friday 2017, which drove US$5.03 billion online on Friday,​ up 10.2

Consumer 130

Consumer Shopping Perspective Marketing 130

Inside Retail

APRIL 20, 2022

Online marketplace Redbubble says its sales fell by 16 per cent in the third quarter, despite a high level of returning customers who first engaged with the brand during Covid lockdowns. Last year, the business hit $144 million in profit, up by 118 per cent, reflecting its strong consumer demand over the holiday period. million. “We

Shopping 246

Shopping Customer Retention Artistic Engagement 246

Inside Retail

APRIL 10, 2024

Cost-of-living has gone from crunch to crisis and with this new economic reality has come new consumer behaviours. By identifying new trends in how consumers are making purchase decisions around promotional discounts and impulse purchases, retailers can meet the consumer where their budget is and potentially bend it.

Consumer 246

Consumer Promotion Strategy Shopping 246

Inside Retail

DECEMBER 14, 2022

Social platforms such as TikTok , Line, WhatsApp, Facebook and Instagram are popular within the APAC region. Southeast Asia has one of the world’s highest rates of social media engagement, with 90 per cent internet users having signed up with platforms such as Facebook, Instagram, TikTok, WhatsApp, Line, and Zalo. A refresher.

Line 130

Line Marketing Social Media Shopping 130

Retail Focus

MARCH 20, 2025

Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies. These services’ adaptability and convenience foster consumer loyalty and render traditional payment methods, such as cheques and bank transfers, progressively obsolete.

Consumer 130

Consumer Flow Tailored Expansion 130

Inside Retail

JUNE 7, 2021

In the era of direct-to-consumer, social commerce, performance marketing and marketplace plays, you’d be forgiven for thinking that apps belong in 2011. However, according to Accenture’s 9th wave of Covid consumer research, two in three consumers continue to use brand apps for ordering.

Strategy 245

Strategy Engagement Consumer Promotion 245

Inside Retail

JULY 22, 2024

It is the beginning of a great journey and a stronger focus on PR and marketing for the first time in Australia, and will allow us to reach a broad new audience while engaging existing clientele, with the exciting new offerings and wide range available. How does Desigual plan to engage with the community and build a loyal customer base?

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Expansion Strategy Fashion Engagement 262

Inside Retail

AUGUST 22, 2024

This article delves into the psychological effects of the Olympics, explores how they influence consumer behaviour and provides insights into what retailers can do to capture and extend the positive sentiments the 2024 Olympic Games in Paris will generate. Let’s break some of them down and look at a few examples more closely.

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Unity Engagement Social Media Apparel 260

Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

Inside Retail

OCTOBER 9, 2024

EW: The main challenge, especially working in direct-to-consumer and startup is always how to continue to focus on the long-term planning aspect, without getting distracted by driving short-term gains. IR : What advice would you give someone who wants to get into your line of work?

Engagement 130

Engagement Marketing Advertising Line 130

Inside Retail

MAY 4, 2022

No longer deemed as an afterthought just for Gen Z, social commerce has evolved in leaps and bounds, engaging people from all backgrounds and demographics. That’s where creators and influencers can act as micro ambassadors of the brand and bridge the gap with consumers.”. Community and collaboration are the keys to success.

Social Media 325

Social Media Advertising Engagement Management 325

Inside Retail

JUNE 23, 2024

The brand includes a line of products retailed both direct-to-consumer (DTC) and through its retail partners – a natural progression in Eucalyptus’s purpose to build a better future for healthcare by improving outdated and inefficient systems entrenched within the healthcare system.

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Beauty and Health Pattern Tailored Consumer 278