Retail Focus

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales.

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Inside Retail

MAY 11, 2021

As the UK starts to reopen after a prolonged lockdown, the launch of a wedding venue at Selfridges’ Oxford Street location could end up driving much-needed store visits, if only due to sheer novelty, according to Jana Bowden, an associate professor at Macquarie University Business School. “As

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Inside Retail

FEBRUARY 6, 2024

In a dynamic shift in consumer behaviour, three out of four shoppers are now exploring multiple online marketplaces before making a purchase. The surge in popularity of challenger marketplaces has resulted in consumers now visiting an average of three marketplaces every time they shop online.

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Inside Retail

FEBRUARY 8, 2024

Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. million and now account for 21.3

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Inside Retail

NOVEMBER 10, 2024

After closing its first direct-to-consumer (DTC) store in Australia in the Sydney suburb of Woollahra, the brand initially planned to open a boutique in Bondi Beach. Coming to the consumer Ecoya has a strong online business partially attributed to its loyal following.

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Inside Retail

MARCH 14, 2024

She transformed Qantas Loyalty into one of Australia’s most successful customer engagement and omni-retail businesses,” he added. Doubling down on Myer One To date, Myer’s customer loyalty program Myer One has over 7 million digitally contactable members and the department store’s fiscal turnaround has been loyalty-led.

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Inside Retail

OCTOBER 21, 2024

IR : You’ve mentioned a few brands in the portfolio that are quite big in Australia; is there any consumer demographic in particular in Australia that is loving these products? NA: Well, in consumer demographics, not only talking about Australia, many of our brands have extremely healthy consumer demographics.

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Inside Retail

JUNE 12, 2024

Laurent Boidevezi, the Apac president of luxury liquor group Moet Hennessy kicked off the day by outlining the company’s plans to expand on building its maison’s direct retail spaces as it looks to boost engagement with new generations of end customers. We all know retail is very cyclical but at the same time it is all about relevance.

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Inside Retail

SEPTEMBER 15, 2021

Department store Myer has enjoyed the fruits of a rebounding retail environment in FY21, with total sales up 5.5 The business’ Myer One loyalty program has also been a solid driver of customer spending, and throughout the year Myer hit record levels of customer satisfaction in store and net promotor scores online.

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Inside Retail

OCTOBER 20, 2024

The term 1-per-center refers to the wealthiest 1 per cent of consumers. Which is why Mytheresa North American president Heather Kaminetsky said the ultimate secret to catering to the 1 per cent consumer is offering them the one thing money can’t buy: time. “I What is the 1-per-cent customer looking for?

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Retail Focus

OCTOBER 25, 2023

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. Looking at retail disturbances in an oversimplified way, the first major disruption in retail was the emergence of department stores. This era was often described as consumer warfare.

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Inside Retail

SEPTEMBER 20, 2024

Myer’s executive chair Olivia Wirth gave her first full-year earnings report to investors on Friday since officially stepping into the top job at the department store chain on June 4. Our consumer demographic is a broad cross-section of the Australian community. So, who are the partners that are partnering with Myer One?

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Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Just this week, American department store chain Nordstrom announced a unique collaboration with the British fashion brand Paul Smith.

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Inside Retail

OCTOBER 19, 2021

Litmus Retail Group has partnered with Myer on a physical showroom concept that will enable the department store to display big and bulky products, such as treadmills, e-scooters and stand-up desks, and track how consumers are engaging with them to inform future buying decisions.

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Inside Retail

JULY 2, 2024

While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. billion in 2024. What are the factors behind the Fifth Avenue Club’s rapid expansion?

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Inside Retail

OCTOBER 11, 2021

Retailers expect to continue to grow online sales, even allowing for the reopening and unrestricted trading of bricks-and-mortar outlets; for example, Myer, the struggling department store chain, believes it can leverage its iconic brand to double online sales to around $1 billion.

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Retail Focus

DECEMBER 12, 2023

Retailers who incorporate interactive elements can encourage passersby to engage with the scene, which enhances the overall experience and makes it memorable. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.

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Inside Retail

JUNE 30, 2021

From using non-toxic paint in stores to digitising documents to avoid paper waste, more businesses are taking steps to make their physical operations more sustainable. That includes the Japanese department store chain Takashimaya. Takashimaya opened its first store in Kyoto, Japan, in 1831, selling gofuku (formal kimono).

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Inside Retail

JULY 28, 2024

Tapping into a female consumer base via the Olympic Games Euromonitor International noted that the sportswear industry is set to benefit from the worldwide television audience and sponsorships with a forecast global growth of 4 per cent in 2024 versus 2 per cent for apparel and footwear overall.

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Retail Focus

JULY 24, 2024

Pop-up retail has emerged as a dynamic and innovative approach to marketing and brand engagement in recent years. These ephemeral spaces are designed to captivate consumers, offering them immersive experiences that go far beyond traditional retail encounters. At the heart of pop-up retail is the theatrical environment it cultivates.

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Inside Retail

NOVEMBER 4, 2024

After years of “right-sizing” under former CEO John King, Myer’s acquisition of Premier’s Apparel Brands would add 719 store locations to its portfolio and give it access to a greater suburban and regional demographic. Hats off to Myer.”

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Inside Retail

JUNE 9, 2021

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. Some of the brands have a history with Robinsons, while others are new to the department store. .

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Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Founded in 2012, lingerie label Neiwai (meaning ‘inside and outside’) is another direct-to-consumer label that began online.

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Inside Retail

AUGUST 10, 2023

With over 460 million people using social media platform Pinterest each month, there are countless opportunities for savvy retailers to capitalise on this engagement, and convert traffic into sales. Through these campaigns, Big W drove 34 per cent higher engagement, and 77 per cent lower cost per acquisition, compared to retail benchmarks.

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Inside Retail

SEPTEMBER 7, 2021

Spanning eight floors and 71,500 sqft, Johnnie Walker Princes Street is located inside a building, which was formally a traditional department store for almost 100 years. The rooftop bar and dining experience.

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Inside Retail

AUGUST 3, 2022

The discount department store has just launched its first range of DIY products, including wallpaper, flooring, curtains, blinds, furniture paint and adhesive tiles, with the aim of making it easier than ever for customers to hack its products. Now, the retailer is getting in on the action.

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Inside Retail

AUGUST 8, 2024

This distinctiveness in consumer behaviour provides a fertile ground for luxury brands to not only introduce their products but also tailor their offerings to meet the specific demands of South Korean shoppers. The Korea Economic Daily reported a surge in demand for luxury goods among affluent consumers in their 40s and 50s.

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Inside Retail

MARCH 3, 2024

Sharing the good fortune Another example of a retailer’s growing focus on loyalty programs is Australian department store, Myer. million engaged members of its 7.3 It recently strengthened its Myer One loyalty program by partnering with American Express, Commonwealth Bank, and Virgin Australia’s Velocity program.

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Inside Retail

OCTOBER 29, 2024

Right now, we’re dealing with financial strain, ongoing changes in consumer habits, and increased online competition.” Finding the crown jewel For many retail experts, retail stores are still the crown jewel of the rag trade – it’s where brands curate for and connect with their customers.

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Inside Retail

DECEMBER 13, 2021

For nearly two years, retailers have faced Covid-19 lockdowns and restrictions, with e-commerce changing consumer expectations and the role of physical stores and online channels. The future winners will be those who build a connected ecosystem of related services that customers can engage with through one seamless experience.

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Inside Retail

MARCH 26, 2024

It’s no secret that many companies rely heavily on consumer-generated data to inform many activities, from product development and strategic planning to targeted marketing campaigns. Because whilst as many consumers demand it the same 80 per cent say potential risks they face because of data collection outweigh the benefits according to BCG.

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Inside Retail

NOVEMBER 8, 2022

per cent) and department stores (down 0.4 Aussie consumers appear to be still spending those cash reserves built up over the Covid years, engaging in some sort of short-term gratification, turning to retail therapy to deal with the news of impending crises. . per cent bump.

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Inside Retail

APRIL 9, 2024

The opportunity retailers are leaving on the table goes well beyond customer retention, it’s the opportunity to generate incremental customer retention that targets consumers who chose to opt into the brand. Instead, Shelper said, retailers should focus on providing cost-effective value to their members to encourage deeper engagement.

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Inside Retail

JULY 21, 2021

“The journey that our business has been on with Anchorage Capital over the last six or so years is really one of turnaround and investment into our digital business and into our direct-to-consumer retail business,” Brown said. The transformation from a broken business to a really good business with great potential is now complete.

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Inside Retail

AUGUST 8, 2024

The US$99 perfume, which is “housed in a sleek green lacquered glass bottle, adorned with a vibrant red metal cap and a precious 24-carat gold-plated paw”, is available on the brand’s direct-to-consumer site and comes with an exclusive dog collar with a similarly designed gold paw as the tag.

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VMS

DECEMBER 22, 2021

“Our retail customers use Matterport technology in a variety of different ways, whether that’s creating a virtual showroom where consumers can shop for holiday gifts or using digital twins to remotely manage store design and operations,” said Conway Chen, Vice President of Business Development of Matterport. Read the case study.

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