Parcel Pending

SEPTEMBER 30, 2021

Savvy retailers are updating their customer loyalty programs to increase customer satisfaction and ensure customer retention. The lure of loyalty cards remains the same since its inception: it’s more cost efficient to retain an existing customer than it is to acquire a new customer.

Customer Retention 52

Customer Retention Engagement Form Social Media 52

Inside Retail

SEPTEMBER 4, 2022

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. Classic loyalty programs are centred around capturing data and are powered by the adaptivity of data sharing.

Engagement 147

Engagement Customer Retention Perspective Tailored 147

Inside Retail

MARCH 7, 2023

In February, global trend forecaster WGSN boldly declared that “economic optimism is driving Asia’s consumers back in stores as they step away from their screens and live it up in real life” in its annual Asia Shopper Forecast report. These consumers are craving for real experiences after spending too much time online.

Customer Retention 130

Customer Retention Social Media Consumer Tailored 130

Inside Retail

DECEMBER 3, 2023

Shopper behaviours are changing rapidly as consumers grapple with the effects of skyrocketing inflation. So how do you know how, when and where Aussies are shopping and reach the right consumer for optimal digital impact in a sea of brand switching? It’s time to target people, not browsers.

Customer Retention 130

Customer Retention Advertising Engagement Promotion 130

RetailMinded

SEPTEMBER 30, 2023

With the rise of online shopping and ever-increasing consumer choices, retailers must go beyond the transactional and create experiences that resonate with their audience. The selection of a color palette isn’t just about aesthetics; it invokes psychological responses in consumers.

Customer Engagement 96

Customer Engagement Engagement Tailored Color 96

Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Experts can create tailored marketing strategies and optimize your content to improve search engine rankings and increase brand awareness. Payroll Processing Handling payroll intricacies can be time-consuming and complex for retailers.

Social Media 130

Social Media Customer Retention Management Engagement 130

Inside Retail

FEBRUARY 25, 2025

Consumers today expect their digital shopping experiences to be highly personalised, convenient and seamless, which means retailers must embrace advanced technologies to compete. This marks an acceleration in online growth after the post-Covid slowdown caught some retailers by surprise.

Other 130

Other Customer Retention Engagement Strategy 130

Inside Retail

AUGUST 9, 2023

At the same time, fraudulent consumer activity related to returns has been profit-draining for various brands. These strategies often include tailored interventions, collaboration between stakeholders, and the provision of support services to assist individuals in making positive life choices,” he said.

Customer Retention 130

Customer Retention Pattern Strategy Merchandising 130

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

FEBRUARY 19, 2022

Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market. In Asia, consumers typically prefer mobile e-wallets.

Consumer 52

Consumer Customer Retention Tailored Balance 52

RetailMinded

AUGUST 25, 2023

They’re more likely to make a purchase if they see positive testimonials from other consumers. As such, you should encourage existing customers to share their genuine feedback and then showcase these reviews on your product page. This forms a part of social proof, which potential shoppers heavily rely on during decision-making.

Social Media 52

Social Media Customer Retention Strategy Engagement 52

Parker Design

MARCH 14, 2021

Well, if after speaking to your Data and Legal teams*, you’re no longer having nightmares about it, you can reconsider email as one of the most powerful communications and marketing tools available to reach your audience, large or small, business or consumer. Are you hands on? Is it a one off?

Marketing 52

Marketing Customer Retention Tailored Engagement 52

RetailMinded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

Layout 52

Layout Customer Retention Social Media Color 52

Parcel Pending

JUNE 3, 2021

Improving the post purchase experience for your customers pays dividends in terms of sales, customer loyalty , and lower customer acquisition costs. Specifically, a good post purchase customer experience delivers four key benefits: . Customer Experience Doesn’t End When the Sale is Made.

Customer Retention 52

Customer Retention Consumer Color Flow 52

E Delevry

DECEMBER 13, 2021

Instead, more and more customers are now primarily online shoppers, with many not returning to the high-street despite its re-opening. Although fewer consumers are stepping foot within physical stores, they still expect the same personal experience online. The digital world is here, are you ready?

Customer Retention 52

Customer Retention Shopping Consumer Tailored 52

Inside Retail

MAY 23, 2024

As the end of the financial year approaches, Australian retailers are adapting their strategies to meet the evolving expectations of modern consumers. Today, customers aren’t choosing between shopping online or in-store; 75 per cent of consumers rely on both physical and digital touchpoints throughout their buying journey.

Social Media 147

Social Media Customer Retention Strategy Consumer 147