Remove Consumer Remove Customer Retention Remove Strategy
article thumbnail

Sustainability, traceability, and trust: A new standard for Australian brands

Inside Retail

Conscious consumers demand more than just ethical promises they want proof. More than just a sustainability claim, it offers full supply chain traceability through a unique product ID or QR code, allowing consumers to track where and how their products were made. What is Oeko-Tex Made in Green? billion by 2027.

article thumbnail

Key Strategies to Improve Your Retail Company’s Online Customer Journey and Increase Customer Retention

Retail Focus

If you run an online retail business, you should prioritise making improvements to your specific online customer journey. Doing so will enable you to improve consumer satisfaction, volume of sales, and long-term consumer loyalty.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The four trends defining online retail in 2024

Inside Retail

With this momentum continuing into this year, it’s the perfect time for retailers to reexamine their strategies and restructure with growth and scale in mind. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

article thumbnail

What’s in store for retailers in the battle for survival, success and supremacy?

Inside Retail

Intensifying global competition, ongoing economic pressures and evolving consumer behaviours are reshaping the e-commerce landscape, forcing retailers to adapt and evolve. Delivery once considered a back-end operation has become a strategic differentiator influencing customer acquisition, retention and profitability.

article thumbnail

Naked Wines revenue grows 42 per cent as online booms

Inside Retail

“As we continue to grow our market here in Australia, we also continue to grow and push our mission; to disrupt the wine industry through a strong direct-to-consumer model which is for the benefit of all wine drinkers and winemakers,” Kennedy said. “In Looking forward, the business is focusing on growing their customer base with a $10.1

article thumbnail

As shoppers hunt for value, are retailers up to the task?

Inside Retail

Four in five Australian consumers are cutting down on something to save money as the cost of living crisis bites – and more than half of consumers in the country are looking for the best value when they shop. This highlights the value of knowledgeable staff and how they bolster customer experience.

article thumbnail

Turning holiday insights into year-round success

Inside Retail

Its a time of heightened consumer spending, aggressive promotions, and operational intensity. But once the dust settles, the real work begins: analysing the data generated during this period to inform strategies that can drive growth for the year ahead. Sales trends This time of year provides a unique lens into consumer behaviour.

Strategy 241