Inside Retail

FEBRUARY 3, 2025

Retail chain Oh!some some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. To enhance customer engagement, Oh!some some has implemented a cross-border online and offline membership system, allowing consumers to earn and redeem points across different countries.

Marketing 130

Marketing Strategy Expansion Consumer 130

Inside Retail

FEBRUARY 17, 2025

The themes on display are often indicative of the global trends affecting consumers and retail. In the past year or so, KPMG has published global research papers that add further insights to the big trends affecting retail models and consumer behaviour. What do consumers think and how are retailers using it?

Social Media 130

Social Media Department Stores Consumer Shopping 130

Inside Retail

JUNE 15, 2021

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. Statista, 2021) According to a digital retail survey conducted by KPMG and YouGov in 2019, 77 per cent of mainland respondents described themselves as “tech savvy.” New consumers. New brands . New operations.

Consumer 147

Consumer Strategy Engagement Marketing 147

Inside Retail

MARCH 26, 2023

According to Brittain Ladd, a business leader at BCL Consulting, he feels that these Amazon Go stores have not resonated with consumers, that they are incredibly expensive to build and operate, and that the technology has failed to increase sales. The company used to operate 29 of these stores, they will now only operate 21.

Location 130

Location Perspective Customer Engagement Retail Chains 130

Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. We all get the need to be online.

Engagement 130

Engagement Layout Shopping Perspective 130

Parcel Pending

APRIL 21, 2021

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. Brick and Mortar Retail Stores: A Place to Try, Touch, & Taste.

Merchandising 52

Merchandising Social Media Shopping Consumer 52