Inside Retail

SEPTEMBER 13, 2021

According to the CommBank Consumer Insights Report May 2021, the experiences during the pandemic last year greatly impacted how consumers think, act and shop. Aside from many consumers spending cautiously, the research revealed that 91 per cent of people increased their digital activities. consumer-insights.

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

Parcel Pending

APRIL 25, 2024

This blog will explore the trends currently impacting plumbing distributors and wholesalers, as well as share ways to improve your business’s inventory and supply management to deliver more value for your customers and contractors – in 2024 and beyond. In 2023, it managed an impressive 52.3

Management 52

Management Outdoor Social Media Marketing 52

Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Our investments have been incrementally multiplied each year.

Engagement 278

Engagement Consumer Balance Concept 278

Retail Focus

OCTOBER 10, 2023

MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce.

Customer Engagement 147

Customer Engagement Engagement Marketing Strategy 147

Inside Retail

JULY 23, 2024

The top five digital trends Marija Milasevic from Euromonitor shared the leading consumer trends defining the industry, starting with how digital-savvy customers are demanding a more tailored experience. Growing numbers of consumers cite social media channels as their preferred means of product discovery. And quickly.

Social Media 288

Social Media Tailored Engagement Consumer 288

Inside Retail

NOVEMBER 12, 2024

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. Managing supply-chain unpredictability The Covid-19 pandemic highlighted the vulnerability of trade routes in times of conflict and natural disaster.

Other 130

Other Pattern Flow Customer Engagement 130

Inside Retail

JULY 23, 2024

The top five digital trends Marija Milasevic from Euromonitor shared the leading consumer trends defining the industry, starting with how digital-savvy customers are demanding a more tailored experience. Growing numbers of consumers cite social media channels as their preferred means of product discovery. And quickly.

Social Media 246

Social Media Tailored Engagement Consumer 246

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Retail Focus

NOVEMBER 7, 2022

Customers and the public are becoming more informed about sustainable development, as it has become closely linked to the environment. Fashion brands investments are more concentrated towards creating value for customers, engaging them, and engaging with them. If so, what?

Brand Management 130

Brand Management Fashion Management Perspective 130

Inside Retail

JULY 25, 2024

In today’s dynamic retail landscape, consumer expectations are evolving rapidly. Customers no longer distinguish between online and offline shopping; they demand a seamless, integrated experience across all channels. Benefits for retailers and consumers There are many advantages of omnichannel commerce.

Harmony 162

Harmony Shopping Pattern Customer Engagement 162

Inside Retail

FEBRUARY 27, 2024

It is getting harder to turn visitors into buyers and consumers are overwhelmed with choices. However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers.

Strategy 130

Strategy Customer Engagement Engagement Management 130

Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. So how can physical retail stores replicate the experience and deliver an equally personalised interface for customers? ” No more these days, explains Hanns.

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

Inside Retail

JULY 31, 2024

Engaging customers across multiple touchpoints has never been more critical. Consumers expect a seamless and consistent experience regardless of how they interact with a brand. This is where a cross-channel customer experience (CX) platform becomes indispensable.

Customer Retention 147

Customer Retention Customer Engagement Engagement Social Media 147

Inside Retail

JANUARY 5, 2023

It will enable Nike to extend the reach of its workout program while enhancing brand visibility, and provide Netflix with highly engaging content. The last few years forced many consumers to do new things from home like ordering groceries online, or attending virtual events. Cut through the noise.

Customer Engagement 244

Customer Engagement Engagement Consumer Strategy 244

Inside Retail

JULY 12, 2023

This revolutionary change, once met with scepticism, is now being hailed as an opportunity to enhance consumer trust and forge stronger connections with audiences. It’s when customers voluntarily provide details about their preferences, interests, and needs. Zero-party data is held close to the vest by many in the industry.

Marketing 130

Marketing Customer Engagement Advertising Consumer 130

Inside Retail

JUNE 5, 2022

And although Google’s privacy pivot is a win for privacy-conscious consumers; it’s a headache for retailers who rely on these third-party cookies to advertise effectively. And the reason is simple: this preference data comes directly from the consumer so there are no intermediaries – no guesswork. As the cookie crumbles.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.

Management 162

Management Social Media Shopping Concept 162

Inside Retail

SEPTEMBER 5, 2022

Consumers expect more when they purchase online. If product images are fuzzy or blurred, and consumers cannot view products clearly in detail and from different angles, they are less likely to make a purchase. About the author: Mark Blitenthall is manager of services and customer engagement at GS1 Australia.

Customer Engagement 130

Customer Engagement Light Consumer Concept 130

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. While some industry experts are saying that Myer’s optimistic take on its 0.1

Department Stores 264

Department Stores Planning Engagement Strategy 264

Inside Retail

APRIL 29, 2021

Lacoste Japan, operator of the French premium casual brand, has collected zero-party data based on the consent of the consumer in preparation for the upcoming restrictions on the use of cookie data. Consumers were asked to choose their favourite long sleeve polo colours and vote against other colours. Campaign objectives.

Strategy 230

Strategy Hobbies Color Customer Engagement 230

Inside Retail

SEPTEMBER 22, 2024

That’s a remarkable conclusion,” observes Jessica Schanzer, lead product marketing manager at Klaviyo. “It It shows that so many marketers are literally missing out on using technology that already exists to empower their campaigns and customer interactions.”

Engagement 147

Engagement Marketing Customer Engagement Form 147

Inside Retail

OCTOBER 7, 2024

When Domino Pizza Enterprises identified the need for a high-performance, automated digital marketing system that could deliver highly sophisticated customer relationship management, it had the challenge of finding a smart, agile solution that could amplify results at the national and local levels with minimal effort.

Marketing 130

Marketing Management Flow Customer Engagement 130

Inside Retail

MARCH 3, 2024

In the new retail economy, retailers are under pressure to optimise supply chain efficiency and provide seamless service for customers via multiple channels. Data analytics, often linked with automation, are proving to be a powerful tool for supply chain visibility and inventory management.

Gifts 130

Gifts Customer Engagement Tailored Management 130

Inside Retail

OCTOBER 26, 2023

Our survey reflected that consumers are drawn to physical stores for the tactile experience – with 56 per cent of consumers visiting stores to view products in real life and 46 per cent of consumers visiting stores to compare similar products within a tangible retail setting. “And And this appeal will last.

Shopping 246

Shopping Engagement Consumer Gifts 246

Retail Focus

JUNE 6, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. Consumers are discovering that paying a premium does not always ensure exceptional service. The Question of Customer Education Customer education is a crucial factor in this issue. Ghalia BOUSTANI.

Contrast 147

Contrast Customer Engagement Consumer Marketing 147

Retail Focus

MAY 25, 2022

The news underlines the confidence in the Global Mutual managed scheme from the occupier community. This is making well-located outlets especially appealing as part of retail portfolios as brands navigate the changing shopping habits of the consumer public at large.”. This letting follows the opening of Quba and Co.

Outdoor 182

Outdoor Customer Engagement Space Engagement 182

Inside Retail

OCTOBER 13, 2022

SMS marketing is a staple in today’s direct-to-consumer toolkit, opening new opportunities for customer engagement, retention, and revenue growth. SMS has enabled us to quickly communicate new product launches, promotions, and any exciting events to our customers.

Marketing 278

Marketing Promotion Flow Strategy 278

Retail Focus

JULY 3, 2024

Expert Manager at Univers Retail | Published author | Visiting lecturer. Through their significant influence, luxury brands can shape consumer behavior and industry standards, setting trends that can cascade down to more accessible markets. Ghalia BOUSTANI. Additionally, there is a growing focus on ethically sourced materials.

Engagement 162

Engagement Consumer Balance Promotion 162

Inside Retail

AUGUST 8, 2022

Unified customer profiles backed by predictive insights help orchestrate personalised, multichannel engagement.”. At Cheetah Digital, we are excited to help our customers: • Gather and activate data to build an actionable single-customer view. Manage data ethically and secure to satisfy end-customer privacy concerns.

Customer Engagement 130

Customer Engagement Engagement Marketing Management 130

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

Balance 234

Balance Promotion Strategy Consumer 234

Inside Retail

NOVEMBER 12, 2024

From trade marketing manager at Procter & Gamble to leading operations as the senior vice president of Tiffany & Co’s American division, Luciano Rodembusch has had a diverse retail career. Winning the consumer choice and looking for opportunities to fulfill unmet consumer needs were always my focus.

Balance 130

Balance Engagement Consumer Perspective 130

Inside Retail

MARCH 6, 2023

Nadine Heubel, senior managing director of travel retail North America and global wholesale at Newmark, recently shared her insights regarding the latest in US brands, technology and trends that will shape the global retail landscape in 2023 and beyond. You can watch the Masterclass sponsored by Adobe here.

Shopping 243

Shopping Engagement Customer Engagement Curate 243

Inside Retail

AUGUST 2, 2023

While competition is fiercer than ever, meeting customer expectations for seamless omnichannel experiences and building meaningful connections has become vital to driving lifetime value in the relationships between brands and consumers.

Marketing 130

Marketing Management Engagement Gifts 130

Inside Retail

NOVEMBER 14, 2024

The most common consumer pain points uncovered are where customers engage with the retailer to gather information. “It It really starts with having FAQs, which explain half of customers’ questions. It comes down to managing expectations. It is super easy to lose a customer if you mess up things.

Management 130

Management Customer Engagement Shopping Engagement 130

VMS

NOVEMBER 10, 2022

which specializes in customer engagement. Challenged to meet consumer demands for superior shopping experiences across numerous channels, Verint says this year’s holiday shopping season may be a reckoning for retailers in realizing the new reality of what it dubs “the automation imperative.”.

Customer Engagement 91

Customer Engagement Engagement Shopping Management 91

Inside Retail

FEBRUARY 7, 2024

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.

Focal Point 130

Focal Point Shopping Consumer Engagement 130