Retail Focus

AUGUST 25, 2024

Consequently, these innovations are transforming the retail scene and deeply impacting how consumers behave. From personalized shopping experiences to seamless omnichannel services, digital tools are setting new expectations among consumers. Data-Driven Decisions: Big data analytics empower retailers to make strategic choices.

Consumer 130

Consumer Customer Retention Customer Engagement Engagement 130

Inside Retail

JULY 23, 2024

The top five digital trends Marija Milasevic from Euromonitor shared the leading consumer trends defining the industry, starting with how digital-savvy customers are demanding a more tailored experience. Growing numbers of consumers cite social media channels as their preferred means of product discovery.

Social Media 288

Social Media Tailored Engagement Consumer 288

Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Our investments have been incrementally multiplied each year.

Engagement 278

Engagement Consumer Balance Concept 278

Inside Retail

JULY 23, 2024

The top five digital trends Marija Milasevic from Euromonitor shared the leading consumer trends defining the industry, starting with how digital-savvy customers are demanding a more tailored experience. Growing numbers of consumers cite social media channels as their preferred means of product discovery.

Social Media 246

Social Media Tailored Engagement Consumer 246

Inside Retail

DECEMBER 12, 2024

Its a time of heightened consumer spending, aggressive promotions, and operational intensity. Sales trends This time of year provides a unique lens into consumer behaviour. Customer segmentation One of the most powerful insights from holiday data lies in understanding who your customers are.

Strategy 241

Strategy Customer Retention Customer Engagement Tailored 241

Compliantia

JULY 4, 2023

This job of managing promotions becomes more complex when you start adding multiple locations into the mix. What are the challenges of managing promotions across multiple locations? Differences in local consumer behavior and preferences Each location has its own unique customer base with varying preferences and behaviors.

Promotion 98

Promotion Location Management Customer Engagement 98

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Engagement Shopping Pattern 147

Inside Retail

JANUARY 15, 2024

If day one of the National Retail Federation’s annual conference, Retail’s Big Show, was all about AI, the overarching focus of day two was learning how to appeal to the modern consumer, especially Gen Z. It has to be authentic, you can’t try to control it, and let them [Gen Z consumers] express themselves.”

Social Media 246

Social Media Engagement Consumer Artistic 246

Retail Focus

MAY 25, 2022

Nicky Lovell, Head of Outlets and Retail Business Development at Global Mutual comments: “Retailers are increasingly moulding portfolios to enhance overall brand visibility and grow customer engagement; outlet settings are an important part of that strategy and offer improved lease flexibility with rental commitment that is aligned to sales success.

Outdoor 182

Outdoor Customer Engagement Space Engagement 182

Inside Retail

MARCH 6, 2023

Heubel, in discussion with Inside Retail managing editor Heather McIlvaine, highlighted the US and global retailers at the forefront of the industry who are introducing cutting edge innovations, and are shaping the way that consumers shop and spend. You can watch the Masterclass sponsored by Adobe here.

Shopping 243

Shopping Engagement Customer Engagement Curate 243

Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. This is a truly digital environment to drive both footfall and continued engagement with customers.”

Promotion 260

Promotion Engagement Shopping Customer Engagement 260

Theatro

NOVEMBER 19, 2024

These new innovations augment the intelligence of the frontline, enabling them to better serve customers, even on their very first day. Chris Todd, CEO of Theatro, underscored the current challenges facing the retail industry: “Consumers today expect immediate, personalized interactions and a friction-less in store shopping experience.

Engagement 79

Engagement Flow Customer Engagement Balance 79

Retail Focus

JULY 3, 2024

Through their significant influence, luxury brands can shape consumer behavior and industry standards, setting trends that can cascade down to more accessible markets. Furthermore, luxury brands have the potential to educate and engage their customers on sustainability.

Engagement 162

Engagement Consumer Balance Promotion 162

Inside Retail

MAY 19, 2023

Wilson Sporting Goods Co recently unveiled its first retail store in California, located within the well-known Third Street Promenade shopping district in Santa Monica. The 4,500 square foot space is the company’s first bricks-and-mortar location on the West Coast. This changes the classic retail model of purchasing and reselling.

Sporting Goods 130

Sporting Goods Marketing Social Media Engagement 130

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience.

Department Stores 246

Department Stores Shopping Layout Outdoor 246

Inside Retail

JUNE 15, 2021

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. New consumers. Gen Z (those born after 1997) is dramatically reshaping the consumer landscape in China and there are more than 300 million of them according to the latest census statistics. New brands . New operations.

Consumer 147

Consumer Strategy Engagement Marketing 147

Inside Retail

FEBRUARY 27, 2024

It is getting harder to turn visitors into buyers and consumers are overwhelmed with choices. However, by embracing personalisation and optimising the timing and content of communications, retailers can have a better chance than their rivals of converting visitors across any channel into repeat customers.

Strategy 130

Strategy Customer Engagement Engagement Management 130

Creative Displays Now

NOVEMBER 20, 2024

Include Interactive Elements to Build a Connection Interactive elements keep customers engaged with your display and have a ripple effect on brand loyalty. Using data to power your design decisions can have a profound effect on how your target market perceives your brand and can broaden your consumer demographic.

Beauty and Health 98

Beauty and Health Display Visual Merchandising Merchandising 98

Inside Retail

JUNE 3, 2021

Combine this with a customer base whose expectations of what makes a great experience have continued to rise, and in some cases are heightened through periods of lockdown, and you have a sense of the challenge facing the retail sector. You can automate this process using smart, real-time messaging, and location technology.

Location 147

Location Customer Engagement Advertising Shopping 147

Inside Retail

JUNE 14, 2022

Retailers know they need to use technology to enable consumers to shop wherever and whenever they want. Just as customers expect to easily browse according to their preferences, they expect checkout and delivery to go just as smoothly. It’s no secret that consumers prefer fast delivery. The role of order management.

Strategy 130

Strategy Social Media Management Consumer 130

Inside Retail

MARCH 26, 2023

Amazon and Panera, the US bakery-cafe chain, have teamed up to help customers pay for orders and access rewards with just the palm of their hands. That’s over 66 million Americans dining in or taking away at more than 2,100 locations across the country. In June last year, the company said that more than 69 locations in the U.S.

Location 130

Location Perspective Customer Engagement Retail Chains 130

Inside Retail

JULY 18, 2023

In our always-connected society, consumers are all the more demanding. They expect tailored content that aligns with their lifestyle, irrespective of location, preferred device or even time – placing greater strain on today’s stores. Ultimately, creating more value and satisfaction for the consumer.

Consumer 130

Consumer Fashion Shopping Customer Engagement 130

Creative Displays Now

OCTOBER 31, 2024

The retail landscape is highly competitive, which means those in the consumer product industry are always looking for effective ways to differentiate their products from others. Well-designed retail displays can showcase products effectively and enhance the shopping experience for customers. How Do Displays Increase Sales?

Display 52

Display Visual Merchandising Color Focal Point 52

Drytac

NOVEMBER 15, 2021

From working alongside leading brands to promote their festive offers and top products to the consumer through eye-catching graphics, to producing signage for the hugely popular Black Friday shopping day or Christmas markets that are set to return across the globe this year, seasonal related work comes in all sorts of shapes and sizes.

Promotion 98

Promotion Display Customer Engagement Location 98

Inside Retail

FEBRUARY 16, 2022

As a result, many organisations and retailers are making significant investments in this area to develop contextual and personalised experiences to differentiate themselves in the market: The Wine Collective is an Australian brand on a mission to reform how the wine industry sells to consumers.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. From the clothing to the drinks to the food, everything at the temporary retail location will be inspired by the designer’s mantra of “classic with a twist”.

Department Stores 130

Department Stores Shopping Fashion Engagement 130

Inside Retail

OCTOBER 24, 2023

The current state of affairs “Malaysia has a growing economy and a strong consumer market, making it an attractive destination for expanding retail businesses. This presents a vast consumer base for headwear products,” he noted. Nonetheless, the region also offers significant opportunities.

Target Market 130

Target Market Social Media Fashion Tailored 130

Inside Retail

NOVEMBER 29, 2021

Retailers who’ve spent the pandemic stepping up their digital game will enjoy the benefits of what’s predicted to be a lucrative online spend – with consumers emerging from the pandemic primed to do their holiday shopping from the comfort of home.

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

Retail Focus

MAY 30, 2023

Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community. A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. Customers are also the primary drivers of the project and its sustainability.

Retail Design 130

Retail Design Design Engagement Visual Merchandising 130

Inside Retail

SEPTEMBER 16, 2021

“Having an NDC is incredibly important to ensure we can accommodate the growth of online, providing the service levels our customers expect from Myer whether they shop online or in-store,” he said. CBD locations were particularly hard hit, with comparable store sales down 22.3 per cent year on year.

Planning 130

Planning Department Stores Customer Engagement Location 130

Inside Retail

OCTOBER 11, 2023

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. The history and growth of DTC In the 2010s, early digital-native vertical brands (DNVB) such as Warby Parker and Glossier gained a lot of attention for their use of technology to reach consumers online.

Engagement 130

Engagement Strategy Consumer Marketing 130

Inside Retail

JANUARY 8, 2024

From Shein to Chanel, Skims to Supreme, more and more retailers seem to be investing in temporary brick-and-mortar locations, more commonly known as pop-up shops. She believes that the key elements of a successful pop-up are authenticity and engagement. But the term pop-up is relatively recent.

Engagement 130

Engagement Shopping Artistic Marketing 130

Inside Retail

AUGUST 30, 2024

Retailers now need to be present wherever customers are, ensuring a seamless experience across all channels. Forget focusing solely on the purchase location; what matters is that consumers can buy easily in whatever way they want. And Adobe research shows 86 per cent of consumers are willing to pay more for a better experience.

Engagement 130

Engagement Marketing Display Consumer 130

Inside Retail

AUGUST 15, 2023

As part of this effort to shift how consumers view coffee, Market Lane has endeavoured to share as much information as possible relating to its product and offering. It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards. In a recession.

Marketing 130

Marketing Engagement Location Shopping 130

Compliantia

MARCH 31, 2023

It wasn’t too long ago that retailers and consumers were facing a plague of out-of-stock merchandise and empty shelves — on account of supply-chain disruptions in global retail. He says when customers shop online, they can’t connect emotionally with the merchandise, so most often, they simply look for the cheapest option.

Merchandising 97

Merchandising Planning Visual Merchandising Display 97

RetailMinded

JANUARY 10, 2024

Of course, the reality is, there will be favorite brands and products that are easily recognized and loved by consumers always – which we value – but there is also value for many consumers in discovering products and brands that are lesser known. of consumers check their text notifications within five minutes of receiving a text.

Social Media 86

Social Media Strategy Jewelry Engagement 86

VMS

NOVEMBER 30, 2022

Plant-based selections are driving new chains and customer engagement in traditional food chains such as McDonalds and Mendocino Farms. Speaking of design, Sweetgreen’s locations are beautifully minimalistic. It’s not just about the interiors and digital experiences, but the total brand experience, including the food itself.

Beauty and Health 80

Beauty and Health Interior Advertising Flow 80