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The curated highlight reels on such platforms lead to feelings of inadequacy, which can drive people to distance themselves from their community. Particularly among Millennials and Gen Z, modern consumers seek experiences, relationships and community, along with products and services.
Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. By establishing our own retail presence, we can offer a curated experience that brings Clarins’ unique heritage and ethos to life.
Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. When a brand weaves local history, art, or craftsmanship into its pop-up stores, it tells a story that resonates with consumers in a deeper way.
This tailored approach to online shopping will help consumers navigate Amazon’s estimated 300 million products and curate a personalised virtual store. “AI Product descriptions With the power of generative AI and machine learning, Amazon has extended the personalised shopping experience to include product descriptions.
With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise. LSKD’s approach has also garnered the attention of consumers and its community. “We
Unaware of what One Miles mission would be despite trying to cultivate and define one Robinson now sees that this led to a customer-driven curation. Working on this project also confirmed Robinsons passion for fashion design. The more I look back the more I can see that this occurred authentically and organically, Robinson said.
Whether through design, curated menus, or experiences, these spaces help communicate a brands narrative while also addressing digital fatigue and noise from the cluttered platform online. Additionally, a report released by trend forecasting company WGSN revealed a growing consumer profile type, a group they dubbed Gleamers.
Australian online personal styling service Threadicated has launched its Curated Collection, an AI technology to provide a new personalised shopping experience. Curated Collection offers a selection of items for clients to view and purchase based on the information supplied in their style profiles and preferences.
Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. However, Indonesia experienced an 11 per cent decline in online sales, pointing to shifting consumer preferences and the need for brands to refine their Ramadan strategies.
One of the highlights of the Visual Merchandising and Display Show is its expertly curated seminar programme. Designed to inspire and inform, these sessions cover a broad range of topics, including emerging trends, consumer behaviour, technology integration, and sustainability. Networking is another key benefit of attending.
The curated product selections make it easier for families to discover unique and exciting toys, while the immersive elements foster deeper connections with our brand.” Being flexible allows us to tailor our store designs and offerings to meet the unique preferences of each market, adapting quickly to changing consumer trends.
Could you speak to how Sephora aims to bring in a new era of beauty for Australian consumers? This service bridges the gap between online shopping and in-person retail, offering flexibility and immediacy to the modern consumer. IR : How does the average Australian beauty consumer differ from consumers in other markets?
In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. Mys Tyler’s recently launched AI stylist is one such example.
According to David Hamaty, general manager for North Asia at Levi Strauss & Co, the decision to reopen the store in Kyoto was led by a desire to elevate the shopping experience for consumers. This is where the Tailor Shop concept resonates well with what customers want.
. “The Store of the Future in Shanghai showcases our obsession for experiential retail, where consumers get to enjoy a curated and on-trend beauty offer, tailored and personalised services and classes, as well as digital touchpoints used to unlock consumer journeys within the store,” said Alia Gogi, president of Sephora Asia.
Speaking from the opening today, Australian retail expert and QUT professor of marketing Gary Mortimer told Inside Retail about the “highly curated range”. Coles Local Ascot features a curated range of gourmet produce. Mortimer believes Coles will continue to grow both formats to cater to varying consumer needs. “On
Keeping up with shifting consumer trends is no easy feat for retailers in an increasingly competitive omnichannel shopping market. To help prepare for the hectic year ahead, Inside Retail delved into a recent Euromonitor report, which revealed the top global consumer trends to expect in 2025.
The updated Routine Finder tool also includes a NEW skin coach to track and measure the progress in the 7 key areas of skin concerns, including radiance, texture, wrinkles and redness and will be on show for its first reveal to consumers at the Dr Sam’s pop up.
Because social media is where many consumers spend their time, and where they look for inspiration and discovery. Some platforms have shopping tabs where consumers can browse, save, and buy products – in effect creating their own catalogues and shopping lists. And for consumers: Discovery of new products and services.
We are on a mission to support the creation of a unique, curated, connected conversation to help drive the future of this space. Successful entrepreneurs who land a spot in the Dream Assembly Base Camp cohort benefit from a tailored experience matched to their key area.
Streaming platforms are obvious frontrunners in the race, with TV brands making tailored recommendations into something of an art form. . Online personal styling service Stitch Fix harnesses similar machine learning processes to curate personalised wardrobe “fixes” for its over four million global clients.
This year, while consumers are still struggling to adapt to higher prices for staple goods and services, they are still spending on discretionary items creating a retail market where brands compete fiercely for their share of the consumer’s paycheque.
While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. billion in 2024. What are the factors behind the Fifth Avenue Club’s rapid expansion?
These meticulously curated displays are more than just aesthetics, they convey a diverse range of messages that encompass product offerings, discounts, overall ambiance, and brand identity. Consumers don’t just recall the items they purchased; they remember the joy, wonder, and emotional experiences associated with the process.
That makes good commercial sense given consumers’ move away from formalwear since the pandemic began. Capturing the tension between classic craft and contemporary design, each collection will infuse New & Lingwood’s signature use of colour and pattern into pieces that balance comfort and elegance”, it said.
The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. The integration of technology into subscription services has also been a growth driver.
Fayshell doesn’t have a treatment menu as everything is customised to the consumer’s needs. The business also sells take-home skincare products that the founders and their team have consciously curated to ensure everyone and their skin is catered for. They are available in-clinic and through the online Fayshell shop.
8 Chelsea also has several in-house sleep consultants on hand to offer one-to-one consultations, ensuring customers are able to select a bespoke solution tailored to their needs. Joining Sleep.8 8 over the summer on a pop-up basis at 227-229 & 239 King’s Road are interior design brands, Libby Blakey Designs and Mews Furnishings.
After a months-long renovation, the store is designed to be a cultural curation of the Gap Inc brand’s ethos of modern exploration with its latest 17,000sqft store spread across two stories. Banana Republic has unveiled its revitalized New York City flagship store in the heart of SoHo’s Cast Iron Historic District.
Over the past few years, we’ve witnessed dramatic shifts driven by technological advancements, changing consumer behaviors, and the growing importance of sustainability. Consumers increasingly demand seamless, omnichannel shopping experiences that allow them to easily switch between online and offline platforms.
Pinterest uses a combination of machine learning and human curation to offer tailored recommendations and search results based on the interests of users. Consumers are already coming to Pinterest with high intent – to plan or do something – and retailers can show up in a positive place, and make the most of this.”
But will the evolution be enough to ensure their appeal to the next generation of consumers? To understand what those changes might be, first, we need to grasp the gen Z consumer. And in 2020, gen Z accounted for 40 per cent of global consumers. Similarly, online retailer Adore Beauty has its Global Shades initiative.
The grand reopening of Levi’s Bangkok flagship at CentralWorld marks a significant milestone in the brand’s direct-to-consumer trajectory and speaks to its commitment to the region. The region holds immense potential, with its vibrant markets and growing consumer base of young millennials and Gen Z shoppers.
According to Pak, it’s important for Esprit to become part of the fabric of the fashion world, its consumers and vendors. New York being the creative hub, London being the consumer experience innovation centre. They will also be more tailored to local markets, with different collections across Asia, the US and Europe.
Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Today’s consumers expect more than just personalised experiences. And consumers can feel it. Creating cohesive customer experiences. Revolutionising loyalty programs.
Previously, the focus has been on using customer demographics and historic purchasing data to tailor the shopping experience, with real-time recommendation engines creating highly curated product promotions. For brands, its vital to understand consumer behaviour and to leverage AI to deliver personalised experiences.
In an era marked by relentless competition and rapidly evolving consumer behaviours, retail businesses find themselves at a crossroads. Today’s consumers value more than just products, they crave meaningful experiences and genuine connections with the brands they support.
To strike the right balance between online and in-store luxury shopping in Australia, brands must recognise that local consumers value both the ease of digital platforms and the immersive appeal of physical stores. Offering limited-edition collections or hosting private virtual events can tap into consumers’ desire for exclusivity and status.
Consumers over 65 were the fastest growing group of online shoppers in the US in 2020, according to NPD Group’s Checkout Tracking, and they accounted for 30 per cent of goods purchased online in the UK last year compared to 20 per cent the year before, The Economist reported. Older online shopping ‘boom’. A race to reach baby boomers.
Instead, it focuses on creating memorable, interactive encounters that deeply resonate with discerning consumers. Personalised experiences are tailored to individual preferences and needs, ensuring that each shopper feels uniquely valued, understood, and privileged.
Browsing behaviour, purchase history and real-time engagement can reveal critical consumer trends. Consumers express a strong preference for personalisation. Across retail, 67 per cent of consumers want more personalised interactions and real-time recommendations when shopping, especially Millennials (70 per cent).
It recently opened its most expansive store in Southeast Asia in SM North Edsa in Manila, where customers can tailor Levi’s items to mirror their unique style and personality. The Tailor Shop has also been another remarkable success. Chua said the direct-to-consumer channels are driving the growth of the Levi’s brand in the country.
Pop-up stores quickly gained popularity for creating a sense of urgency and exclusivity among consumers, appealing to their desire for novel experiences and unique offerings. These ephemeral spaces offer a canvas for luxury brands to narrate their story, infusing tangible embodiment into the essence of their brand identity.
These ephemeral spaces are designed to captivate consumers, offering them immersive experiences that go far beyond traditional retail encounters. The essence of pop-up retail lies in its transient nature, typically available for a limited time, which creates a sense of urgency and exclusivity that resonates with modern consumers.
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