Inside Retail

APRIL 5, 2024

Consumers are looking to build a personalised multi-brand jewellery collection that represents their personality, style and in some cases, values. Brands and retailers alike are noticing a wave of new consumers looking to find and express their taste through both fine and costume jewellery.

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Inside Retail

NOVEMBER 28, 2024

Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. By establishing our own retail presence, we can offer a curated experience that brings Clarins’ unique heritage and ethos to life.

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Inside Retail

NOVEMBER 27, 2024

With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise. LSKD’s approach has also garnered the attention of consumers and its community. “We

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Inside Retail

JANUARY 28, 2025

Providing a curated experience The Henne approach to service is designed to make the customer comfortable. We go direct to consumer because we would rather give our customers a really high-quality product, and if that means that there’s less margin in there, we don’t mind.

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Inside Retail

OCTOBER 23, 2024

Despite the economic downturn, the centre’s success is rooted in its ‘carefully curated’ leasing strategy. Our strategic leasing decisions have ensured a highly curated mix of local and international brands, attracting a broad range of consumers,” Wotton said. This can be attributed to several key factors. “

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Inside Retail

MARCH 25, 2025

Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. However, Indonesia experienced an 11 per cent decline in online sales, pointing to shifting consumer preferences and the need for brands to refine their Ramadan strategies.

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Retail Focus

JUNE 22, 2023

Consumer demands for curated ads from trusted brands is prompting retailers to tap retail media opportunities and open up new revenue streams from monetising their first party audiences, according to the latest research from ADvendio , the leading omnichannel advertising solution provider.

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Inside Retail

APRIL 6, 2025

With malls, e-commerce giants, and niche retailers vying for consumer attention, these legacy institutions must reimagine their purpose in an increasingly digital and experience-driven retail environment. Gen Z consumers and affluent female shoppers are especially drawn to curated selections that reflect their values and aesthetics.

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Inside Retail

DECEMBER 17, 2024

As a consumer, I wanted something that spoke to me pieces that felt timeless and enduring, yet were modern and easy to wear. Up until now, our [direct-to-consumer] DTC [offering] has been exclusively digital, so it felt like the right moment to meet customers in person and engage with them directly. And was this intentional?

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Inside Retail

NOVEMBER 11, 2024

We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail. Customers appreciate the interactive and engaging environments, enjoying hands-on experiences that go beyond traditional retail. billion by 2032, growing at a CAGR of 10.1

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Inside Retail

OCTOBER 20, 2024

The term 1-per-center refers to the wealthiest 1 per cent of consumers. Which is why Mytheresa North American president Heather Kaminetsky said the ultimate secret to catering to the 1 per cent consumer is offering them the one thing money can’t buy: time. “I What is the 1-per-cent customer looking for?

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Inside Retail

JANUARY 16, 2025

Mandeep Chopra, co-founder of Culture Cartel, shares insights into why collaborations resonate so deeply with todays youth-driven consumer base, how they elevate the street culture scene in Singapore and Asia, and the role Culture Cartel plays in fostering meaningful connections between brands and creatives.

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Retail Focus

SEPTEMBER 14, 2023

Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. We are now well past the time when consumers went to a single place to source information about a product they were thinking about buying.

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Inside Retail

FEBRUARY 20, 2025

Once regarded as a have to for those on tight budgets, purchasing pre-loved items has now evolved into a mainstream retail trend, fuelled by a combination of psychological drivers and shifting consumer values. As a result, consumers are turning and looking to second-hand shopping as a more sustainable alternative to fast fashion.

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Inside Retail

JANUARY 21, 2025

This shift is occurring against a backdrop of economic challenges and changing consumer behaviours, making gift cards an increasingly vital tool for both consumers and retailers. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8

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Retail Focus

NOVEMBER 12, 2024

Known for its unwavering commitment to innovation and authenticity, Cheaney’s latest boutique represents a strategic move not just in retail location, but in aligning with a broader cultural shift – a renewed appreciation amongst modern consumers for quality, heritage, and an ever-evolving “buy less, buy better” mindset.

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Inside Retail

MARCH 5, 2025

In a press release, Jean-Marc Bellaiche, Printemps Groupes chief executive officer, stated, “We think we can bring something unique, both to its engaged local consumer base and the strong tourist flows the city welcomes We plan to pioneer a new format of experiential retail in this fast-changing and demanding market.”

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Inside Retail

JANUARY 12, 2023

Because social media is where many consumers spend their time, and where they look for inspiration and discovery. Some platforms have shopping tabs where consumers can browse, save, and buy products – in effect creating their own catalogues and shopping lists. And for consumers: Discovery of new products and services.

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Inside Retail

NOVEMBER 7, 2023

Smthgood isn’t just another online shopping destination; it’s actually harnessing the power of gamification, engagement and loyalty to incentivise consumers to make more thoughtful purchases. We want to advocate ethical consumerism differently through a discovery led, gamified user journey on our mobile app,” he noted.

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Inside Retail

APRIL 29, 2024

Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences. New Balance sits at the intersection of sports and cultural heritage and its new UCC concept stores aim to reflect that.

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Inside Retail

SEPTEMBER 12, 2024

Could you speak to how Sephora aims to bring in a new era of beauty for Australian consumers? This revitalised space offers customers an immersive beauty experience where they can explore our extensive product range, services and engage with the latest beauty tech elements. ES: Our team has undergone comprehensive training.

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Inside Retail

JUNE 11, 2023

. “Apart from incorporating beauty tech, Sephora’s Store of the Future in Shanghai is part of our ongoing commitment to deepen our engagement with the beauty community in China.” Sephora currently has some 3000 points of sales across 36 markets.

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Retail Focus

DECEMBER 12, 2023

These meticulously curated displays are more than just aesthetics, they convey a diverse range of messages that encompass product offerings, discounts, overall ambiance, and brand identity. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.

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Inside Retail

JULY 28, 2021

Department stores have been particularly impacted, with consumers forced online during the pandemic now choosing to buy direct from brands or from more price-competitive online marketplaces. Australian digital sales reached record levels during Covid-19, with lockdowns driving consumers online in greater volumes than ever before.

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Inside Retail

APRIL 26, 2024

Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024. According to research from McKinsey, 71 per cent of consumers expect companies to deliver personalised interactions. Four key trends stand out as high-growth opportunities for online retailers.

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RetailMinded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. With the rise of online shopping and ever-increasing consumer choices, retailers must go beyond the transactional and create experiences that resonate with their audience. The USP is the magnetic force that draws consumers to your offerings.

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Inside Retail

FEBRUARY 13, 2025

Generation Z now represents a quarter of the Asia-Pacific consumer market, prompting strategic adaptation across the retail sector. WGSNs ‘Asia Pacific Gen Z Priorities 25/26’ report provides a detailed analysis of key market trends and recommended engagement strategies for this economically significant generation.

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Inside Retail

NOVEMBER 23, 2023

In a strategic move to redefine the retail landscape and foster community engagement, Singapore Land Group (SingLand) has embarked on a journey to transform West Mall, situated in the heart of Bukit Batok Central in Singapore. With the conversion, the plaza will be able to play host to a wider range of community engagement activities.

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Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Today’s consumers expect more than just personalised experiences. And consumers can feel it. Creating cohesive customer experiences.

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Inside Retail

JUNE 27, 2022

Consumers are at the heart of all we do. While multinational brands had always dominated the Indian market, their beauty products were not really suited to the skin complexion of the typical Indian consumer. Celebrating uniqueness.

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Inside Retail

AUGUST 10, 2023

With over 460 million people using social media platform Pinterest each month, there are countless opportunities for savvy retailers to capitalise on this engagement, and convert traffic into sales. Through these campaigns, Big W drove 34 per cent higher engagement, and 77 per cent lower cost per acquisition, compared to retail benchmarks.

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Inside Retail

FEBRUARY 6, 2022

Consumers are placing a premium on the romanticised ‘village life’. Many consumers have cooled to impersonal shopping experiences and are dreaming about shopping in a way that is connected, simple, and friendly. Consumers do not want to see these things as tokens in the background. Retail brands forming part of the community.

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Jahabow

OCTOBER 21, 2024

Over the past few years, we’ve witnessed dramatic shifts driven by technological advancements, changing consumer behaviors, and the growing importance of sustainability. Consumers increasingly demand seamless, omnichannel shopping experiences that allow them to easily switch between online and offline platforms.

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Inside Retail

MAY 23, 2022

Consumer engagement by specific channels will ebb and flow, but retail will always be omnichannel. And 72 per cent of consumers expect to resume significant interactions with physical stores after the pandemic subsides, compared with just 60 per cent who regularly shopped physically pre-pandemic. Omnichannel persistence.

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Inside Retail

OCTOBER 23, 2023

For example, by redeeming an NFT or a set of NFTs, loyal consumers could automatically unlock exclusive content. An element of gamification comes from how consumer participation in brand-related activities can turn NFTs into earnable assets that can also function as tradeable assets by interacting with fungible utility tokens.

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Inside Retail

JANUARY 29, 2025

Walking into the 1172-square-foot space designed by Ringo Studio, consumers are greeted by a 16-foot- long custom table with marble insets, anchored by a dramatic light fixture. The store offers a curated selection of over 100 plant types, from Anthurium Red to Parlor Palm, organised by size, light needs and pet-friendly options.

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Inside Retail

JUNE 13, 2024

Welcome to the world of grocery retailing in Mainland China, where technology has changed the way consumers of all ages shop for goods and pay for them, a key feature of the third and final day of NRF Apac, in Singapore this week. In China, he said, retailers want their customers to engage with them digitally.

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