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Consumer class action launched against JB Hi-Fi over ‘junk’ warranties

Inside Retail

They were of little or no value because – the class action argues – customers already had the same rights for free under the Australian Consumer Law. A 2023 survey found 32 per cent of consumers had bought them at one time or another, often after being convinced by sales techniques. “Our

Consumer 264
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As Microsoft shuts stores in China, are authorised retailers still relevant?

Inside Retail

The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery. billion, in 2023.

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ChannelAdvisor: three quarters of CMOs surveyed planning to expand direct-to-consumer selling channels into 2023

Retail Times

Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending.

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The thinking behind LG’s direct-to-consumer play in Singapore

Inside Retail

Korean consumer electronics giant LG has launched a new online shopping experience for customers in Singapore, as it looks to tap into the region’s soaring e-commerce market. So, fraud is a major concern for businesses and consumers.

Consumer 130
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What to do when waste-conscious consumers expect action

Inside Retail

At least two significant forces are reshaping how and where consumers shop and their expectations of brands. Encouragingly, consumers are ready to increase participation in the circular economy. Consumers want businesses to make it more convenient to take part.” . In stark contrast, Finland is targeting 100 per cent by 2025 2.

Consumer 130
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Costco to invest $150m in three new Vic stores

Inside Retail

Costco plans to open three new stores in Melbourne and Geelong within the next two years, investing up to $150 million. Costco currently boasts 200,000 members and sells a mix of goods from fresh food, groceries, meat, consumer electronics, clothing, diamonds and even coffins. billion in 2020 to $2.8 billion last year.

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Activating consumer support for the circular economy, and your brand

Inside Retail

Against the backdrop of rising costs, supply chain issues and extreme weather events, more consumers are re-examining their consumption and waste habits. It reveals a window for businesses to lead, educate, and align with consumers to drive the transition from a linear to a circular economy. Consumer education and guidance required.

Consumer 130