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Retail Roulette – Why Black Friday and Cyber Monday discounts are a complete gamble for retailers and consumers alike

Retail Focus

Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

Consumer 261
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Decoding Chinese consumer spending behaviour in 2025 

Inside Retail

Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics.

Consumer 130
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Consumer class action launched against JB Hi-Fi over ‘junk’ warranties

Inside Retail

They were of little or no value because – the class action argues – customers already had the same rights for free under the Australian Consumer Law. A 2023 survey found 32 per cent of consumers had bought them at one time or another, often after being convinced by sales techniques. “Our

Consumer 264
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JB Hi-Fi posts higher net income in half year

Inside Retail

The consumer electronics retailer’s net income climbed 8 per cent year over year to $285.4 JB Hi-Fi’s net income grew in the half year ended December 31, thanks to higher sales bolstered by Black Friday and Boxing Day promotions. million as sales jumped 9.8 per cent to $5.67 JB Hi-Fi Australia’s sales rose 7.2

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Understanding the consumer of 2021

Inside Retail

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience? Consumers unevenly impacted. Adaptability tested.

Consumer 242
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As Microsoft shuts stores in China, are authorised retailers still relevant?

Inside Retail

The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery. billion, in 2023.

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ACCC sues The Good Guys over dodgy promotions

Inside Retail

JB Hi-Fi’s subsidiary The Good Guys is facing legal action from the Australian Competition and Consumer Commission (ACCC) for alleged deceptive misrepresentations around its ‘StoreCash’ promotions. The post ACCC sues The Good Guys over dodgy promotions appeared first on Inside Retail Australia.

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