Inside Retail

JULY 15, 2024

The post Affordable fashion sales surge online, despite consumer spending slowdown appeared first on Inside Retail Australia. “Retailers should note that while overall spending may be down, there are still plenty of opportunities to connect with their customers online – particularly during sales periods,” Starr added.

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Inside Retail

OCTOBER 5, 2024

Speaking out Consumers, government agencies and non-government organisations have been criticising Coles and Woolworths’ profits – but most recently the backlash was taken offline and in-store. The consumer speculation that Aldi is the affordable supermarket alternative was confirmed earlier this year in a report by Choice.

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Retail Focus

DECEMBER 3, 2024

Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

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Retail Focus

NOVEMBER 26, 2024

Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. This paradox signals a growing trend: influencers can both entice and deter consumers. “In Influencer Red Flags For The Consumer: Beware of ‘Over-Sponsored’ content.

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Inside Retail

DECEMBER 5, 2024

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture.

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Inside Retail

NOVEMBER 25, 2024

This seamless, integrated customer experience has redefined Australian consumers’ expectations, making it harder for traditional retailers to compete with their slower and more costly fulfilment methods. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers.

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Inside Retail

JULY 10, 2024

JB Hi-Fi’s subsidiary The Good Guys is facing legal action from the Australian Competition and Consumer Commission (ACCC) for alleged deceptive misrepresentations around its ‘StoreCash’ promotions. The post ACCC sues The Good Guys over dodgy promotions appeared first on Inside Retail Australia.

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Inside Retail

NOVEMBER 27, 2024

The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023. .

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Inside Retail

SEPTEMBER 18, 2024

The extended warranty, called ‘Product Care’, is sold with products such as electronics and white goods, claiming to provide extra protection to consumers who experience faulty products. “They feel like they’ve been tricked,” she added.

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Inside Retail

OCTOBER 25, 2024

Funded by the Queensland Government and Kmart Group, the research, Consumer Clothing Use and Disposal Behaviours Study, conducted 10 in-depth interviews with stakeholders across the clothing value chain, followed by a survey of 3080 participants from diverse demographics.

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Inside Retail

DECEMBER 1, 2024

While the UWU’s strike is advocating for workers’ rights, it could give consumers another reason to question if a supermarket duopoly is benefitting them. Woolies might be in the limelight, but the close association between the two brands in consumers’ minds means the fallout is contagious,” Ritchie continued.

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Inside Retail

OCTOBER 16, 2024

Businesses that use deceptive tactics, such as hidden fees and difficult-to-cancel subscriptions, are in the crosshairs of the Albanese Government’s latest consumer protection reforms. Deceptive online tactics: Methods designed to overwhelm or confuse consumers, often creating false urgency or hiding important information.

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Inside Retail

DECEMBER 2, 2024

million amid ongoing weak consumer sentiment due to cost of living pressures. “The business has strong fundamentals and is well positioned to benefit as consumer confidence returns,” said Xavier Simonet, Collins Food MD and CEO. KFC Australia’s revenue increased 2.7 per cent to $536.8 Meanwhile, KFC Europe slid 3.4

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Inside Retail

DECEMBER 11, 2024

The Australian Competition and Consumer Commission (ACCC) brought Meg’s Flowers to court, noting that the flower shop did not directly maintain any local shopfronts accessible to customers, contrary to its claims in 156 websites and in 7462 Google advertisements.

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Inside Retail

MAY 9, 2024

And it is becoming increasingly apparent that the government, retail industry and consumers will all need to play a part in easing the current economic circumstances. The nationwide drop in consumer spending due to the rising cost of essential goods and services has created a prevailing narrative of greedy price-gouging retailers.

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Inside Retail

MAY 13, 2024

There’s enough written about inflationary pressures, consumer uncertainty, and increasing competition that if you’re not feeling the pinch, you should feel privileged. It would be great if broader environmental factors like inflation and cost of living made things easier on consumers soon, but what should retailers do in the meantime?

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Inside Retail

OCTOBER 2, 2024

It is mainly used to take advantage of consumers who are unaware of the not so obvious changes. The move comes after the ACCC Interim Supermarket Inquiry Report, released by the Federal Government, found that nearly 90 per cent of consumers frequently use unit pricing to decide on their purchases.

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Inside Retail

JULY 16, 2024

The Australian Competition & Consumer Commission (ACCC) has issued Davie Clothing with six infringement notices related to its Kids Beach Oodie range. More than 2400 of the affected garments were sold to consumers from September 29, 2022 to July 14, 2023. The brand announced the recall of these products in August last year.

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Inside Retail

NOVEMBER 18, 2024

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”

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Inside Retail

OCTOBER 17, 2024

According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores. Customers were required to take out a credit card, such as the Latitude Go Mastercard, to purchase goods.

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Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Our investments have been incrementally multiplied each year.

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Inside Retail

NOVEMBER 14, 2024

Gerard Malouf & Partners filed a class action against Coles and Woolworths, seeking to recover funds for consumers who may have been deceived by the fake price drops on the items sold in their stores. “Woolworths Group intends to defend the class action proceeding,” said Woolworths. .

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Inside Retail

JUNE 18, 2024

Consumer confidence is down, but retail rents are on the rise, and by June 30, it’s tipped that over 10,000 retail companies will enter external administration. No doubt consumer confidence is down, driven by the cost-of-living crisis, impacting discretionary spending.

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Inside Retail

APRIL 10, 2024

Twilio’s research showed that 86 per cent of businesses claim they provide ‘good’ or ‘excellent’ customer engagement but only 54 per cent of consumers agree. This compares to Singapore’s 27 per cent and Malaysia’s 15 per cent.

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Inside Retail

APRIL 25, 2024

Asic said the credit arrangements are not suitable for consumers in the target market as they are inconsistent with their financial situation, putting them at risk of financial hardship. Coral Coast targeted First Nations consumers who received Centrelink payments.

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Inside Retail

SEPTEMBER 24, 2024

. “Rip Curl and Oboz cycled record sales last financial year, with direct-to-consumer sales outperforming the wholesale channel this year.” “We remain cautious on consumer sentiment, given the challenging global macroeconomic environment,” said Daly. per cent. .

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Inside Retail

JUNE 4, 2024

As of July 16, a range of Glossier products will be available in 70 Mecca stores across Australia and New Zealand for the first time ever – allowing consumers to shade-match and swatch-test products before checkout.

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Inside Retail

NOVEMBER 5, 2024

The Australian Competition and Consumer Commission (ACCC) will live stream its upcoming public hearings for the supermarkets enquiry, scheduled from November 7 to 22. The public hearings will examine how retail prices relate to wholesale and farmgate prices, aiming to address the impact of these practices on consumers and suppliers alike.

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Inside Retail

JULY 18, 2024

Four in five Australian consumers are cutting down on something to save money as the cost of living crisis bites – and more than half of consumers in the country are looking for the best value when they shop. Customer loyalty is increasingly fragile Consumers are also less loyal than ever before, the research shows.

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