Inside Retail

FEBRUARY 27, 2025

Australian retail is evolving at pace, and consumer expectations are higher than ever. Wunderkind s 2025 Australia Consumer Insights Report provides a deep dive into whats shaping online retail this year, based on responses from 500 Australian consumers.

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Retail Focus

JANUARY 8, 2025

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes.

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Inside Retail

NOVEMBER 19, 2024

Consumers attracted to value and convenience The year-on-year growth in general retail purchases has bucked recent trends. When viewed alongside the gravitation to online marketplaces, the data suggests consumers may be seeking more affordable retail options. Consumer Price Index, Australia. Here are just some of the trends.

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Inside Retail

FEBRUARY 4, 2025

Chinese consumers are now adjusting to a “new normal” in response to evolving market conditions, prompting businesses to rethink their strategies. The 2025 China Consumer Survey by AlixPartners reveals a significant shift in spending priorities, reflecting changing consumer behaviours and economic dynamics.

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Consumer Beauty and Health Consumer Electronics Strategy 130

Inside Retail

FEBRUARY 27, 2025

While retailers have had their heads down trying to decipher which Generative AI technology will increase operational efficiency, it has become apparent that consumers, too, have an appetite for AI. Since the launch of Alexa in 2014 consumers have warmed up to the idea of interacting with smart appliances.

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Retail Focus

FEBRUARY 24, 2025

The Fast-Moving Consumer Goods (FMCG) industry is no stranger to challenges. AI image recognition FMCG is a technology that transforms how brands manage shelves, track inventory, and understand their consumer behavior. Real-Time Shelf Monitoring Manual shelf checks are time-consuming and prone to errors.

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Inside Retail

FEBRUARY 11, 2025

It all adds up to a nasty bite to the pocketbook of consumers everywhere who are looking to shower one of the worlds favourite romantic gifts on their loved ones. Consumer confidence is weak and getting worse. In Japan, as usual, the retailers think of ingenious ways of getting around it. Sales for drugstores increased by 6.9

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Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

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Inside Retail

JANUARY 9, 2025

Offsite reviews are viewed as independent and unbiased, making them an essential tool for e-commerce businesses to build consumer trust. This finding challenges assumptions about consumer scepticism toward onsite reviews, suggesting that well-executed review sections with verified customer feedback can hold substantial weight.

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Inside Retail

FEBRUARY 18, 2025

The cultural mind: Creating meaningful connections Modern consumers and especially the young and fast in society seek more than products, they want identity, belonging, and cultural relevance. As a result, brands that embrace cultural narratives within their retail environments will foster a deeper sense of connection with their audiences.

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Retail Focus

NOVEMBER 26, 2024

Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. This paradox signals a growing trend: influencers can both entice and deter consumers. “In Influencer Red Flags For The Consumer: Beware of ‘Over-Sponsored’ content.

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Engagement Consumer Promotion Perspective 246

Inside Retail

FEBRUARY 4, 2025

It will help offset the electricity consumed by Amazons local operations while benefitting other energy users, including local businesses, community services and households. The post Amazons Michael Cooley on how a wind farm is meeting the needs of the consumer appeared first on Inside Retail Australia.

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Inside Retail

OCTOBER 25, 2024

Funded by the Queensland Government and Kmart Group, the research, Consumer Clothing Use and Disposal Behaviours Study, conducted 10 in-depth interviews with stakeholders across the clothing value chain, followed by a survey of 3080 participants from diverse demographics.

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Inside Retail

OCTOBER 16, 2024

Businesses that use deceptive tactics, such as hidden fees and difficult-to-cancel subscriptions, are in the crosshairs of the Albanese Government’s latest consumer protection reforms. Deceptive online tactics: Methods designed to overwhelm or confuse consumers, often creating false urgency or hiding important information.

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Inside Retail

DECEMBER 5, 2024

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture.

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Inside Retail

NOVEMBER 25, 2024

This seamless, integrated customer experience has redefined Australian consumers’ expectations, making it harder for traditional retailers to compete with their slower and more costly fulfilment methods. Shein: Dominating the fast-fashion market Shein has become a major player in Australian fashion, particularly among younger consumers.

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Fashion Customer Engagement Strategy Consumer 246

Inside Retail

JANUARY 13, 2025

After years of searching and research, Ross eventually realized just how large of a market there was for consumers like herself and knew she had to take matters into her own hands. It is this deep understanding of how consumers want to be marketed to and the power of storytelling that Ross has achieved success.

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Inside Retail

NOVEMBER 18, 2024

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”

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Inside Retail

NOVEMBER 27, 2024

The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023. .

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Inside Retail

NOVEMBER 14, 2024

Gerard Malouf & Partners filed a class action against Coles and Woolworths, seeking to recover funds for consumers who may have been deceived by the fake price drops on the items sold in their stores. “Woolworths Group intends to defend the class action proceeding,” said Woolworths. .

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Inside Retail

NOVEMBER 5, 2024

The Australian Competition and Consumer Commission (ACCC) will live stream its upcoming public hearings for the supermarkets enquiry, scheduled from November 7 to 22. The public hearings will examine how retail prices relate to wholesale and farmgate prices, aiming to address the impact of these practices on consumers and suppliers alike.

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Inside Retail

DECEMBER 15, 2024

The 15-day festival has held the title of Australias largest consumer-facing fashion week for some time, but its still kicking new goals, announcing that in 2024 it delivered over 10 per cent growth in attendance. And the team uniform, if you like, is anything that looks fabulous and anything that you feel good in, she added.

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Inside Retail

DECEMBER 1, 2024

While the UWU’s strike is advocating for workers’ rights, it could give consumers another reason to question if a supermarket duopoly is benefitting them. Woolies might be in the limelight, but the close association between the two brands in consumers’ minds means the fallout is contagious,” Ritchie continued.

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Inside Retail

DECEMBER 2, 2024

million amid ongoing weak consumer sentiment due to cost of living pressures. “The business has strong fundamentals and is well positioned to benefit as consumer confidence returns,” said Xavier Simonet, Collins Food MD and CEO. KFC Australia’s revenue increased 2.7 per cent to $536.8 Meanwhile, KFC Europe slid 3.4

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Inside Retail

OCTOBER 21, 2024

IR : You’ve mentioned a few brands in the portfolio that are quite big in Australia; is there any consumer demographic in particular in Australia that is loving these products? NA: Well, in consumer demographics, not only talking about Australia, many of our brands have extremely healthy consumer demographics.

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Gifts Department Stores Consumer Strategy 264

Inside Retail

NOVEMBER 10, 2024

After closing its first direct-to-consumer (DTC) store in Australia in the Sydney suburb of Woollahra, the brand initially planned to open a boutique in Bondi Beach. Coming to the consumer Ecoya has a strong online business partially attributed to its loyal following.

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Boutique Gifts Department Stores Consumer 278

Retail Focus

NOVEMBER 15, 2024

This is a necessity for both new and old-generation retailers to succeed as more consumers move online to fill their shopping baskets. This foregrounds the pressure faced by traditional retailers to invest in technology to remain competitive and meet consumer expectations, or risk extinction. The UK is predicted to have 62.1

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Retail Focus

OCTOBER 30, 2024

Their ability to create highly curated experiences that are tailored to regional tastes, cultural preferences, and local consumers is made possible by this approach. In a world where consumers value authenticity, it’s important for brands to reflect the cultural heritage of a location to avoid appearing detached or overly globalised.

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Inside Retail

MARCH 11, 2025

For many retailers, these platforms have grown to consume the whole marketing funnel and their templated options have become the default. Effective local area marketing consists of directional and localised messaging that will push consumers into your online or offline store but this requires deep understanding of community.

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Inside Retail

OCTOBER 28, 2024

The regulator launched an investigation after consumers complained they were unknowingly given a 14-day free trial of the ‘First’ membership. The company used the pre-selected tick box to add a First trial to all eligible consumers’ shopping carts from July 3 to September 19 last year. monthly once it ended.

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