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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Brands are looking at ways to add value to the customer’s journey within their spheres. .

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Studio Giancarlo Valle transforms historic Stockholm cinema into tactile rug showroom

Dezeen

The building is a 20th-century former movie theatre and it was critical to maintain a sense of grandness when entering the space," he added. The brand managed to find a Swedish company that could replicate the original terrazzo to cover the entire floor area. These are used to decorate the walls and floors of the showroom.

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Why retail powerhouse FJ Benjamin is bullish on growth in Southeast Asia

Inside Retail

FJ Benjamin, a leading brand management company in Singapore with a portfolio of more than 20 iconic brands including Cole Haan, Marc Jacobs, Rebecca Minkoff and Guess, is back in the black after announcing a full-year profit of $3 million in FY22. We have ways of managing costs, inventory purchases, and so on.