Beauty and Health Customer Engagement Social Media 
Inside Retail
JANUARY 12, 2023
Social commerce – shopping on social media platforms – is expected to reach US$1.2 McKinsey & Co stated in mid-2022 that social commerce comprised more than 13 per cent of China’s total e-commerce sales. Apparel, beauty, health and wellness were the biggest beneficiaries at that time. trillion ($1.9
Inside Retail
AUGUST 17, 2021
However, it took a destructive global health crisis to shake the truths out of fashion for all to see. This provides the framework for choosing the tech that provides them with the capabilities, data and insights, helping them enhance their products and services to keep customers engaged and excited about what they are doing.”.
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Inside Retail
FEBRUARY 9, 2022
A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives. Offering an exceptional customer experience is non-negotiable, but it starts with an exceptional employee experience. The new humanisation of business.
Retail Focus
MAY 30, 2023
Many brands have been particularly attentive to strengthening their community relations during and after the global health crisis (COVID-19). Examples of brand communities include Apple enthusiasts forming online forums, Harley-Davidson motorcycle owners participating in rallies, or Nike fans engaging on social media.
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