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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Retailers faced with rising delivery costs driven by shippers can implement several strategies to mitigate the problem, said Pope. link] “One is a multi-carrier strategy. Another strategy, she says, is to automate fulfilment. For example, is there a conflict in their messaging by promoting a green option yet promoting returns?

Balance 234
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Robots in retail: Balancing automation with the human touch

Inside Retail

In contrast, when robots are used correctly to add a sense of competitive advantage to staff, workers are liberated from repetitive tasks and given the freedom to engage creatively, whether that’s designing in-store displays, creating engaging promotions, or coming up with fresh ideas to enhance the customer experience.

Balance 130
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Don’t inbox-watch: How Officeworks’ merchandise GM balances his attention

Inside Retail

Playing a part in Officeworks’ success story in the early days was pretty special, and being promoted to a buyer in the merchandise function early in my career was a pivotal moment for me. As I’ve progressed in my career, I’ve spent more time focusing on strategy, team culture and supporting our people rather than the ‘doing’.

Balance 130
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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Retailers faced with rising delivery costs driven by shippers can implement several strategies to mitigate the problem, said Pope. link] “One is a multi-carrier strategy. Another strategy, she says, is to automate fulfilment. For example, is there a conflict in their messaging by promoting a green option yet promoting returns?

Balance 130
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Collecting first-party data is critical to retail success. Here’s why

Inside Retail

First-party data allows customers to be segmented into groups that brands can tailor relevant, timely promotions to – no more emails promoting children’s clothing to bachelors who have only ever bought menswear from you, for example. The difference is between doing it good and doing it great.

Strategy 242
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Amid Rising Prices, Demand for Fair Prices is Rising Too

Retail Focus

To keep pace with the challenging retail environment and shoppers’ ever-changing behaviours, retailers are turning to science-driven and AI pricing and promotional strategies to not only help them navigate these rough, unpredictable waters, but to thrive. Inflationary pressures mean more frequent price-changes.

Strategy 246
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“We see our consumers as fans”: Mattel talks DTC opportunities in Asia Pacific

Inside Retail

IR: How does Mattel plan to tailor its retail strategy to the diverse markets within Asia Pacific? Our approach is all about driving consumer-centric offerings that balance global consistency with cultural relevance. IR: How is Mattel leveraging its manufacturing presence in Asia Pacific to enhance its retail strategy in the region?

Consumer 277