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Robots in retail: Balancing automation with the human touch

Inside Retail

In contrast, when robots are used correctly to add a sense of competitive advantage to staff, workers are liberated from repetitive tasks and given the freedom to engage creatively, whether that’s designing in-store displays, creating engaging promotions, or coming up with fresh ideas to enhance the customer experience.

Balance 130
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‘Illusory’: Woolworths, Coles charged with falsifying discount promotions

Inside Retail

The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions. ” The ACCC filed separate proceedings in the Federal Court against Woolworths and Coles. .

Promotion 289
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Influencer Overload? How to Navigate the World of Influencers in a £21 Billion Industry

Retail Focus

When Influencers Backfire: The Pitfalls of Inauthenticity With more and more influencers entering the market daily, a significant portion of content can feel repetitive, shallow, or overly promotional. Consumers should be wary of influencers who promote products in rapid succession, often with little relevance to their usual content.

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Retail Roulette – Why Black Friday and Cyber Monday discounts are a complete gamble for retailers and consumers alike

Retail Focus

The approach of offering fewer products while increasing promotional impact reflects how a retailer like Currys is refining its strategy to balance consumer preferences with enticing deals to consumers. The average price of a wearable this year came in at £287.80, down by 8.55% compared to 2023’s average of £313.83.

Consumer 261
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Retail’s returns challenge: How to balance customer demands and overheads

Inside Retail

Pope suggested retailers can try to reduce returns – and thus their costs – by ensuring listings online are as detailed as possible and promoting customer reviews. So retailers really need to be careful with what they are promoting to ensure it does not conflict with their messaging.” But people are also attuned to greenwashing.

Balance 234
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Standing on solid ground with practical sustainable floorings

Retail Focus

Flooring choices that contribute to reduced carbon footprints and promote longevity reflect well on retailers’ brands and with luxury vinyl tile (LVT) flooring, it’s also an opportunity to support long-term cost savings by reducing the frequency of replacements, which ultimately benefits both the environment and the retailer.”

Space 289
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Collecting first-party data is critical to retail success. Here’s why

Inside Retail

First-party data allows customers to be segmented into groups that brands can tailor relevant, timely promotions to – no more emails promoting children’s clothing to bachelors who have only ever bought menswear from you, for example. “If you know who someone is, you’ve got their details; that’s very powerful.”

Strategy 242