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Robots in retail: Balancing automation with the human touch

Inside Retail

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

Balance 130
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The future of Australian retail: 2025 consumer trends you can’t ignore

Inside Retail

For Boomers, shopping remains more deliberate (only 28 per cent shop this frequently), meaning trust, reliability, and perceived value are key drivers for engagement with this demographic. Content is a major driver of repeat engagement Consumers arent just engaging with brands when theyre ready to buy.

Consumer 130
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Olive Young expands to the US as K-beauty’s global rise continues

Inside Retail

From a strong management team with market insight to continuous product innovation, a brands success hinges on its ability to adapt, engage, and deliver value to consumers. According to the expert, product innovation helps brands stand out, while a balanced product pipeline with core items and new releases keeps consumers engaged.

Expansion 130
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What True Classic’s nationwide Target launch reveals about the brand’s future

Inside Retail

Yahalom told Inside Retail that the key ingredients behind True Classics exponential growth is striking the perfect balance between delivering tailored fits, unmatched comfort and accessible pricing. BY: Our success starts with the product, ultra-soft fabrics, tailored fits, and designs that flatter all body types.

Tailored 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matter what’s coming next. .

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‘We are eager to expand our retail network’: Paul Smith’s North American boss

Inside Retail

I like to think that gives me a well-balanced view of what drives a brand and a region towards one common goal. We will explore innovative ways to engage and connect, ensuring that Sir Paul’s values shine through in every communication. IR : What is your approach to trying to maintain a work-life balance?

Balance 130
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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

This approach, rooted in emotional engagement, proved worthwhile, confirming the importance of designing for positive customer experiences. The Retail Gallery within the exhibition and the brand pitch sessions allowed participants to engage with emerging brands that will shape the future of retail in the coming months.

Expansion 264