Theatro

NOVEMBER 19, 2024

By offering real-time assistance and on-demand knowledge, Theatro IQ helps retailers maximize their technology investments and leads to enhanced employee engagement, reduced turnover, and improved customer experiences. Balancing these expectations with cost-effective service delivery presents a significant challenge.

Engagement 79

Engagement Flow Customer Engagement Balance 79

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 234

Balance Promotion Strategy Consumer 234

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Expansion 264

Expansion Retail Space Space Marketing 264

Inside Retail

OCTOBER 22, 2024

Inside Retail spoke to Fenske to unpack her view on managers versus leaders, how her leadership style has evolved with time and experience and why she continues to reinvest in her professional development. IR : Being a manager and a leader are two entirely different roles. With a good balance of candor and accountability.

Management 246

Management Strategy Other Balance 246

Inside Retail

JANUARY 28, 2025

The brand delivers a contemporary approach to mindful apparel, balancing design innovation with quintessential ready-to-wear styles. Henne has a dedicated customer relations manager who is responsible for emailing and texting with customers and providing a bespoke brand experience.

Fashion 250

Fashion Display Accessories Accessories 250

Inside Retail

MARCH 5, 2025

Likewise, omni-optimisation is a key focus in its mission to provide a seamless customer experience regardless of the channel used to shop, according to Celine Sommacal, e-commerce operations manager. However, because it also adds complexity to inventory management, it makes transparency and proactive communication critical.

Customer Retention 130

Customer Retention Balance Advertising Strategy 130

Inside Retail

JULY 27, 2021

A lot of category managers tend to think about the range they have, but not the combination of range and store. You sometimes hear retailers say retail is a simple game – that it’s about providing customers with a product they want, and engaging with them where they are. Click through to Scalene’s website for further info.

Management 234

Management Tailored Space Location 234

Inside Retail

FEBRUARY 3, 2025

For retailers, this raises a pressing question: Do you still need a stand-alone CDP, or can a customer engagement platforms built-in CDP meet your needs? The rise of embedded CDPs As customer engagement platforms evolve, many are incorporating built-in CDP functionalities.

Customer Engagement 130

Customer Engagement Engagement Management Tailored 130

Inside Retail

FEBRUARY 17, 2025

From a strong management team with market insight to continuous product innovation, a brands success hinges on its ability to adapt, engage, and deliver value to consumers. According to the expert, product innovation helps brands stand out, while a balanced product pipeline with core items and new releases keeps consumers engaged.

Expansion 130

Expansion Social Media Engagement Strategy 130

Retail Focus

JANUARY 24, 2022

– Whatever the store size, it’s an opportunity to celebrate moments of engagement. THE MEDIUM IS THE MESSAGE – Aside from levels of human service, how can physical spaces continue to engage? Agility and adaptation are the key, with cues from pre-covid trends.

Shopping 335

Shopping Engagement Balance Management 335

Inside Retail

OCTOBER 27, 2024

As Singapore is a strategic gateway to the Southeast Asian market, it was imperative that we launched stores here,” Washing Zhong, country manager at Descente Singapore, told Inside Retail. million individuals engaged in various formats of golf. The company also plans to increase its presence across the island and beyond. “As

Apparel 130

Apparel Circulation Line Engagement 130

Inside Retail

FEBRUARY 5, 2025

It allows for differentiated entry points across product categories, ensuring aspirational customers can engage with the brand while maintaining exclusivity and aspiration for high-ticket items. Balance aspiration with accessibility. Leverage physical retail for emotional engagement.

Strategy 147

Strategy Architecture Fashion Balance 147

Inside Retail

NOVEMBER 6, 2023

With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service. By leveraging advanced forecasting to increase front-line engagement, Zebra Workcloud can boost output and satisfy customers.

Pattern 299

Pattern Harmony Balance Line 299

Inside Retail

JULY 24, 2023

New Balance recently revealed a new retail concept store at Paragon Shopping Centre in Singapore centred on experience and carrying a curated selection of footwear and apparel that caters to athletes and fashion enthusiasts. Brand values Hefer said that the New Balance brand has always been known for quality, fit and craftsmanship.

Balance 130

Balance Concept Curate Apparel 130

Inside Retail

FEBRUARY 6, 2024

Nearly four in 10 Australians admitted to having either engaged in online return policy abuse or fraudulent behaviours themselves in the past year or know someone who has, according to a recent study. The post A nation of cheats? Two in five Aussies admit to indulging in returns fraud appeared first on Inside Retail Australia.

Balance 290

Balance Engagement Strategy Planning 290

Inside Retail

DECEMBER 17, 2024

However, one industry newcomer that has managed to buck all expectations is True Classic. Yahalom told Inside Retail that the key ingredients behind True Classics exponential growth is striking the perfect balance between delivering tailored fits, unmatched comfort and accessible pricing.

Tailored 130

Tailored Strategy Balance Marketing 130

Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Since 2001, Ghd Australia has continuously innovated in the haircare space.

Engagement 278

Engagement Consumer Balance Concept 278

Inside Retail

SEPTEMBER 22, 2024

Bardwell noted that Woolworths will continue to engage with the ACCC on the matter.

Promotion 289

Promotion Balance Engagement Consumer 289

Inside Retail

SEPTEMBER 30, 2022

The importance of a healthy culture in organisations initially focused on managing risk and workplace health and safety. These changes mean that the people skills of managers within organisations are more important than ever. Interestingly, this same model shows that the character of the manager affects trust.

Management 130

Management Balance Promotion Engagement 130

Inside Retail

NOVEMBER 16, 2023

In the early days, the process of landing those accounts and then properly managing them was a huge learning journey and often felt as though we had no idea what we were doing, but we’re proud of where we are today. DF: One of the most interesting parts of my role as managing director of Thankyou is that there are very few ‘typical days’.

Balance 130

Balance Management Strategy Other 130

Inside Retail

OCTOBER 23, 2024

Leasing strategy “ Our leasing strategy is anchored in creating a carefully curated mix that reflects the global and local appeal of Emporium Melbourne,” Amy Wotton, general manager of brand and marketing at Vicinity Centres, told Inside Retail. “By

Curate 130

Curate Strategy Pattern Fashion 130

Inside Retail

FEBRUARY 20, 2025

The uncertainty of what one might find keeps shoppers engaged, making the experience much more gratifying when a remarkable item is uncovered. A recent survey found that 74 per cent of second-hand shoppers do so to manage their household expenses, while many also create their own thing in resale as a secondary source of income.

Shopping 130

Shopping Fashion Consumer Expansion 130

Inside Retail

JANUARY 24, 2022

While we are seeing Omicron impact sales post Christmas, we will continue to focus on growing our strong online business, ongoing engagement across our Myer One program and disciplined management of costs and inventory,” CEO John King said in a statement. per cent year on year, and a 17.1-per-cent

Department Stores 246

Department Stores Balance Management Engagement 246

Inside Retail

AUGUST 7, 2023

CEO John King said the business continues to “tightly” manage costs, inventory and cash to ensure a strong balance sheet as it begins its new calendar year. The company has engaged search firm Egon Zehnder to recruit his replacement. Myer said overall second-half sales extended 0.4

Department Stores 246

Department Stores Balance Engagement Planning 246

Inside Retail

MAY 25, 2023

Like them or loathe them, middle managers are both a corporation’s greatest opportunity and their biggest problem. These are not the middle managers of cartoon jokes — they’re the new, power middle — we call them B-suite leaders. So middle managers have it tough. They are struggling to survive.

Management 130

Management Balance Promotion Engagement 130

Inside Retail

OCTOBER 30, 2022

Results released on Monday show 68 per cent of Apple workers rejected a workplace agreement proposed by management with 87 per cent of Apple’s almost 4,000 Australian workers participating. Our members have been engaged in pretty serious work bans and strikes,” RAFFWU secretary Josh Cullinan told Reuters by phone.

Balance 243

Balance Engagement Management 243

Inside Retail

DECEMBER 8, 2024

While the ban aims to reduce the negative impact of social media use on children, the indirect ramifications on brands and retailers could pose a major problem, requiring marketing managers to rethink content strategies across the board. As always, Snap will comply with any applicable laws and regulations in Australia.

Social Media 130

Social Media Strategy Balance Space 130

Inside Retail

JUNE 1, 2023

Sophia Pope is the sales and customer success leader for ShipStation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 130

Balance Promotion Strategy Consumer 130

Inside Retail

SEPTEMBER 15, 2021

“As we have continually said over the past three years, our focus has been on profitable sales, growing the online business, disciplined management of costs, cash, and inventory, space optimisation, and the deleveraging of our balance sheet,” King said.

Department Stores 246

Department Stores Balance Engagement Management 246

Inside Retail

MARCH 8, 2023

Recent research by The Workforce Institute at UKG , indicates that 69 per cent of people think their manager has more impact on their mental health than their therapist or doctor, and a similar impact on their partner. As a manager, this can be a confronting reality. Integrated manager-led coaching. Simply, powerful LMS.

Perspective 246

Perspective Management Balance Form 246

Inside Retail

OCTOBER 22, 2024

Relationships that create brand stickiness and self-sustaining brand engagement. Interactive displays, charging stations, and free wi-fi allow groups as well as individuals to be engaged. It creates communities based on common beliefs and interests, thereby strengthening relationships instead of merely business ties.

Curate 130

Curate Social Media Space Layout 130

Inside Retail

SEPTEMBER 8, 2021

Mawuse Ziegbe, country manager, Camper. I look forward to a world where we eventually have more balanced gender representation and there is no longer a need to ask these sorts of questions. Charlene Perera, general manager, Hush Puppies and Clarks. Have confidence in the value that you bring to the business. Back yourself!

Balance 235

Balance Management Concept Promotion 235

Inside Retail

JUNE 13, 2024

Emma Stallworthy: I love our office, we engaged an interior styling duo to design our showroom and office, and it was so worth it. At work, we also use a project management and workflow tool, Monday.com, and it’s been embraced in a meaningful way across the company. IR: How do you remain balanced with such a busy schedule?

Balance 260

Balance Accessories Accessories Interior 260

Inside Retail

DECEMBER 3, 2024

Expectations: the standard for judgement Customers will rarely engage with your brand without having preconceived notions. Retail insight: Managing expectations doesn’t mean under-promising and over-delivering; it means consistently delivering on your brand’s emotional and functional commitments and promises.

Tailored 130

Tailored Balance Design Concept 130

Inside Retail

JUNE 5, 2022

Their digital expectations have also risen exponentially, causing brands everywhere to face their biggest challenge yet – balancing customers’ desires for personalised interactions while fiercely protecting customer privacy. . Know the rules of engagement: Consumers expect to engage with you on different devices.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. In an era when opaque data-use policies have jeopardised customer trust, retailers are increasingly cognisant of balancing AI-powered personalisation with privacy.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

APRIL 26, 2022

Here, Australia and New Zealand general manager Preet Bains discusses the brand’s omnichannel strategy, the sensory appeal of its unique stores and the key to maintaining the relevance of a legacy brand. . It is our aim to stimulate all the senses and keep a healthy balance between mind and body. The Queer Library.

Management 130

Management Beauty and Health Space Focal Point 130