Inside Retail

OCTOBER 29, 2024

The role of bricks-and-mortar sometimes gets lost by investors, shareholders and executives when examining the balance sheets of these rag trade giants. A large network of physical stores can be a blessing and a curse, or an asset and a liability, as demonstrated by the recent events of Mosaic and Premier. “The

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Inside Retail

JUNE 1, 2023

That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

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Inside Retail

FEBRUARY 27, 2025

For Boomers, shopping remains more deliberate (only 28 per cent shop this frequently), meaning trust, reliability, and perceived value are key drivers for engagement with this demographic. Content is a major driver of repeat engagement Consumers arent just engaging with brands when theyre ready to buy.

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Retail Focus

NOVEMBER 27, 2024

To ensure bio-attributed flooring is affordable and accessible for all projects, Amtico utilises the ‘mass balance’ principle for the PVC manufacturing process,” he said. This incorporates renewable biomass materials into our existing manufacturing processes, rather than creating costly new ones.”

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Inside Retail

JANUARY 15, 2025

When to innovate and iterate product Hokas original Bondi came to market in 2011 and revolutionised the performance shoe industry with its balance of extremely lightweight materials paired with maximal cushioning. Its latest release, the Bondi 9 is no exception.

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Retail Focus

JANUARY 2, 2025

On this, he said experiential marketing will continue to thrive, offering innovative ways for brands to engage consumers in meaningful, real-life interactions. This nuanced implementation demonstrates how companies are pragmatically balancing AI’s efficiency with consumer safety and brand integrity.

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Inside Retail

JANUARY 28, 2025

The brand delivers a contemporary approach to mindful apparel, balancing design innovation with quintessential ready-to-wear styles. Bartel and Ring leveraged the engaged community and customer base they had garnered with The Connection to launch Henne with a limited range of base collections.

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Inside Retail

SEPTEMBER 24, 2023

In the fiercely contested and competitive footwear and apparel space, New Balance is one of the fastest-growing global sports brands, with the organisation attracting and engaging the next generation of customers. New Balance is also expanding in Australia, this month opening a new concept store in Bondi Junction , Sydney.

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Inside Retail

NOVEMBER 4, 2024

The market continues to be challenged with striking a balance between the convenience of digital shopping and the sensory richness of in-person engagement, which high-end luxury shoppers value when making buying decisions,” Gray said. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020.

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Inside Retail

FEBRUARY 17, 2025

From a strong management team with market insight to continuous product innovation, a brands success hinges on its ability to adapt, engage, and deliver value to consumers. According to the expert, product innovation helps brands stand out, while a balanced product pipeline with core items and new releases keeps consumers engaged.

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Inside Retail

JANUARY 20, 2025

Over the years, the festival has evolved to prioritise artistic accessibility and community-driven engagement, ensuring its relevance and impact for audiences across generations. These interactive, experiential elements allow brands to create deeper emotional connections with customers, driving consumer engagement, Teo said.

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Inside Retail

FEBRUARY 8, 2024

Earlier this month, American footwear brand New Balance announced the launch of its new resale program, Reconsidered. An ​​​​in-store trade-in program is being piloted at eight New Balance retail locations before scaling into more US stores later this year. New Balance is just the latest fashion brand to hop onto the resale trend.

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Inside Retail

OCTOBER 22, 2024

I like to think that gives me a well-balanced view of what drives a brand and a region towards one common goal. We will explore innovative ways to engage and connect, ensuring that Sir Paul’s values shine through in every communication. IR : What is your approach to trying to maintain a work-life balance?

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Inside Retail

JULY 24, 2023

New Balance recently revealed a new retail concept store at Paragon Shopping Centre in Singapore centred on experience and carrying a curated selection of footwear and apparel that caters to athletes and fashion enthusiasts. Brand values Hefer said that the New Balance brand has always been known for quality, fit and craftsmanship.

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Retail Focus

JANUARY 24, 2022

– Whatever the store size, it’s an opportunity to celebrate moments of engagement. THE MEDIUM IS THE MESSAGE – Aside from levels of human service, how can physical spaces continue to engage? Agility and adaptation are the key, with cues from pre-covid trends.

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Inside Retail

MARCH 5, 2025

Inconsistent shipping experiences will erode trust, while retailers that invest in reliable delivery, proactive communication, and post-purchase engagement will build stronger, more resilient customer relationships. billion delivery performance will directly influence repeat purchases.

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Inside Retail

FEBRUARY 5, 2025

It allows for differentiated entry points across product categories, ensuring aspirational customers can engage with the brand while maintaining exclusivity and aspiration for high-ticket items. Balance aspiration with accessibility. Leverage physical retail for emotional engagement.

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Inside Retail

JANUARY 5, 2024

Old sport, New Balance approach. New Balance recently signed a three-year deal as the official performance apparel and footwear provider of the Australian Open and United Cup. New Balance is a privately owned, Boston-based sports footwear and apparel brand, founded in 1906 by William Riley.

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Inside Retail

FEBRUARY 3, 2025

For retailers, this raises a pressing question: Do you still need a stand-alone CDP, or can a customer engagement platforms built-in CDP meet your needs? The rise of embedded CDPs As customer engagement platforms evolve, many are incorporating built-in CDP functionalities.

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Inside Retail

DECEMBER 14, 2023

The challenge is striking a balance: an overly robotic chatbot might reduce the level of engagement that companies are seeking. It’s vital for the right hand to know what the left hand is doing to ensure a cohesive and effective customer engagement strategy.

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Retail Focus

DECEMBER 12, 2024

This approach, rooted in emotional engagement, proved worthwhile, confirming the importance of designing for positive customer experiences. The Retail Gallery within the exhibition and the brand pitch sessions allowed participants to engage with emerging brands that will shape the future of retail in the coming months.

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Inside Retail

DECEMBER 17, 2024

Yahalom told Inside Retail that the key ingredients behind True Classics exponential growth is striking the perfect balance between delivering tailored fits, unmatched comfort and accessible pricing. Inside Retail : How would you describe True Classic to those who are not yet familiar with the brand?

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Inside Retail

JULY 29, 2024

Beyond the holidays: Relevance, measurement, and AI In addition to these five shifts, there are ongoing opportunities for retailers to engage with their consumers to ensure they engage them past the point of the holiday hustle and bustle. This allows advertisers to directly link campaign investments to tangible business results.

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Inside Retail

OCTOBER 27, 2024

Rather than seeing this as a hurdle, we view it as an opportunity to engage deeply with our audience, gather valuable insights, and tailor our product offerings to meet the evolving preferences of Singapore’s discerning consumers.” million individuals engaged in various formats of golf.

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Inside Retail

FEBRUARY 6, 2024

Nearly four in 10 Australians admitted to having either engaged in online return policy abuse or fraudulent behaviours themselves in the past year or know someone who has, according to a recent study. The post A nation of cheats? Two in five Aussies admit to indulging in returns fraud appeared first on Inside Retail Australia.

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Inside Retail

SEPTEMBER 2, 2024

IR : How does Ghd balance innovation with maintaining the core qualities that customers have come to expect from your products? IR : Can you share some insights into how Ghd engages with its customers to understand their needs and preferences? We are not just responding to trends, but creating these trends.

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Inside Retail

NOVEMBER 16, 2023

There’s the growth bucket, and here I’m involved in developing overall strategy as well as ideating new products and exploring new growth opportunities; this also includes pitching ideas, helping promote the brand through interviews, podcasts or speaking engagements and mapping new communication strategies to help grow brand awareness.

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Inside Retail

FEBRUARY 2, 2025

Stores that combine e-commerce efficiency with physical engagement such as AR-assisted shopping or experiential pop-ups will thrive. The brands emphasis on inclusivity and mental health aligns with Gen Zs values, translating online engagement into direct sales through integrated shopping features on TikTok and Instagram.

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Inside Retail

APRIL 10, 2024

Twilio’s research showed that 86 per cent of businesses claim they provide ‘good’ or ‘excellent’ customer engagement but only 54 per cent of consumers agree. The company noted that 49 per cent of customers said they would trust a brand more if it disclosed how it uses customer data in AI-powered interactions.

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Inside Retail

JUNE 1, 2023

That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

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Inside Retail

SEPTEMBER 22, 2024

Bardwell noted that Woolworths will continue to engage with the ACCC on the matter.

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Inside Retail

FEBRUARY 20, 2025

The uncertainty of what one might find keeps shoppers engaged, making the experience much more gratifying when a remarkable item is uncovered. As Australians seek ways to balance financial security, environmental responsibility, and personal identity, the second-hand economy will only continue to move forward and grow in leaps and bounds.

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Inside Retail

OCTOBER 23, 2024

Wotton said the company continuously monitors emerging trends and consumer preferences and strategically balances international names such as Coach with Australian talent, including Et Al and Viktoria & Woods, to ensure it stays ahead of the curve and meets the evolving expectations of our consumers. “The

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Inside Retail

FEBRUARY 18, 2025

In our experience, operational excellence programs deliver measurable improvements across retailers’ balanced scorecards: Customer satisfaction: +7 per cent. Engaged leaders who practice servant leadership empower their teams to surface and solve problems. Sales: +25 per cent. Market share: +2.2 Shrinkage: -15 per cent.

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Inside Retail

NOVEMBER 6, 2023

By leveraging advanced forecasting to increase front-line engagement, Zebra Workcloud can boost output and satisfy customers. Zebra Workcloud Task Management helps retailers simplify work and streamline the execution of tasks through the automation of task assignments to ensure balanced workloads.

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Inside Retail

JULY 14, 2021

I asked them how many loyalty programs (local cafe excluded) they have any engagement with. We need to strike a balance between understanding we lack perspective on how our company’s customers behave while still accepting we are a customer of many other companies. In both cases, the answer was zero. The collective answer? Her answer?

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Inside Retail

JANUARY 7, 2025

Weve focused hugely on social media, on both our content and our regular engagement with a community of food enthusiasts and influencers. IR : What is your approach to maintaining a work/life balance? More than a third of customers find out about Fishwife through social media, and we want to continue feeding that fire. It was magical.

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