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Do big-box retailers need to reinvent themselves to attract Gen Z?

Inside Retail

According to a report by IBM, gen Z consumers want value tailored to them, and they want to be able to co-create an experience that is uniquely theirs. That could be as simple as recognising where your customer lives and tailoring accordingly or through personalised purchase offers such as discounts based on previous purchases.

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The founder and director of Babyboo on staying true to the brand’s mission

Inside Retail

You can download it here. You need to know their preferences, behaviours, and the platforms they frequent, and tailor your content and engagement strategies accordingly. It’s important to evolve your product and still stay on brand, which can take some time to learn how to balance. Having a solid brand story is very important.

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“I joke that I was (and still am) winging it”: Meshki’s Damien Park-Neilson

Inside Retail

You can download it here. We juggle different carriers and services, tailoring them to market needs while keeping an eagle eye on the end-to-end customer journey – from click to doorstep, and even back if needed. This balance ensures we’re scaling thoughtfully.

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How merging data analytics and retail management can drive business value

Inside Retail

Partnering with Officeworks, Scalene has been helping the company differentiate the range and proposition best suited to stores’ locations and customer catchment, right down to managing the macro space to balance the share of space in each store. Download our white paper. Click through to Scalene’s website for further info.

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Welcome to the new customer experience

Inside Retail

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. In an era when opaque data-use policies have jeopardised customer trust, retailers are increasingly cognisant of balancing AI-powered personalisation with privacy. You can download it here.

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Selling your business? Focus on what matters to buyers

Inside Retail

It’s crucial that before embarking on any transaction, retailers: Develop a credible and realistic growth story that is tailored to their own circumstances. Make sure any obsolescence and provisioning is correctly reflected in your balance sheet and P&L before commencing any sale. Download here.

Planning 244
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Design inspiration: our favourite projects from June

Design Week

Those that download the extension will be treated to a selection of commissioned pieces which have been created specifically for the platform. Unused browser tabs. This is prime online space with which to celebrate Black designers, the partnership says, so the team has developed a Chrome extension to do just that.

Design 141