Inside Retail

MARCH 19, 2024

Loop is the leading post-purchase platform optimising returns, post-purchase, and reverse logistics for more than 3500 brands, representing about 15 per cent of Shopify’s gross merchandise value. The Shopify-backed company has more than 250 employees and oversees 2 million returns per month.

Planning 290

Planning Customer Retention Social Media Marketing 290

Inside Retail

JUNE 28, 2021

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

JANUARY 24, 2024

Balancing nostalgia and modernity Bata was founded on September 21, 1894, in what is now known as the Czech Republic, and has a retail presence in more than 70 countries. With a strong base of existing fans and the constant increase in new customers, retention is one of our important KPIs.

Social Media 130

Social Media Customer Retention Visual Merchandising Merchandising 130

Inside Retail

OCTOBER 30, 2023

Hong Kong is where we produce our merchandise. The Fall collection has been described as perfect for both city life and resort destinations, as it strikes a balance between versatility and high fashion. It is where I create my collections, where my office and studio are located and most importantly it is my home.

Fashion 130

Fashion Customer Retention Location Engagement 130

Parcel Pending

JUNE 3, 2021

However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customer retention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.

Customer Retention 52

Customer Retention Consumer Color Flow 52

Creative Displays Now

MARCH 4, 2024

Build and Maintain Customer Databases Keep track of all your customers’ information and buying habits in a database. Gamification: Online events with interactive elements like spin-to-win wheels or lucky draws where customers can win discounts or freebies adds a fun and engaging aspect to a sales event.

Retail Marketing 52

Retail Marketing Strategy Marketing Social Media 52