Inside Retail

MARCH 5, 2025

With delivery reliability significantly impacting customer retention and lifetime value, this must be a key focus for retailers. For instance, providing same-day delivery for premium customers while offering standard shipping for budget-conscious shoppers can balance speed with efficiency.

Customer Retention 130

Customer Retention Balance Advertising Strategy 130

Inside Retail

SEPTEMBER 30, 2024

The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. FMCG subscription box offers encompass a variety of sectors. What’s behind the growth?

Marketing 246

Marketing Beauty and Health Promotion Customer Retention 246

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

Planning 290

Planning Customer Retention Social Media Marketing 290

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. A unified front has to span the entire customer journey.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

FEBRUARY 25, 2025

Revenue in Australias e-commerce market is projected to reach $67.6 billion in 2024, according to Statista Market Insights. However, capturing a share of this growing market requires more than simply operating an online store. billion this year, up nearly 14 per cent from $59.4

Other 130

Other Customer Retention Engagement Strategy 130

Inside Retail

JANUARY 24, 2024

Recognising the need to align with contemporary tastes and market dynamics, Bata Thailand embarked on an ambitious venture – the “Surprisingly Bata” campaign. Balancing nostalgia and modernity Bata was founded on September 21, 1894, in what is now known as the Czech Republic, and has a retail presence in more than 70 countries.

Social Media 130

Social Media Customer Retention Visual Merchandising Merchandising 130

Inside Retail

MARCH 7, 2023

She believes that brands, retailers and marketers can help consumers overcome digital fatigue by focusing on amplifying the tangible and inspiring returning consumers through engaging experiences that are beyond transactional.

Customer Retention 130

Customer Retention Social Media Consumer Tailored 130