Inside Retail

MARCH 5, 2025

With delivery reliability significantly impacting customer retention and lifetime value, this must be a key focus for retailers. For instance, providing same-day delivery for premium customers while offering standard shipping for budget-conscious shoppers can balance speed with efficiency.

Customer Retention 130

Customer Retention Balance Advertising Strategy 130

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

MARCH 19, 2024

“You need to really lean into understanding your customer and their value and create personalised experiences that minimise wasteful spending for you as a retailer and that also drive customer retention.” Once you understand the patterns of buying behaviour, then you can outsource to a local third-party logistics (3PL) partner.

Planning 290

Planning Customer Retention Social Media Marketing 290

Inside Retail

FEBRUARY 25, 2025

We are bidding for customers. To adopt this thinking, brands should first look to define those metrics behavioural, brand, engagement and ROI that determine effectiveness and resonance of campaigns and spend. Prioritise SEO and personalisation/localisation, and lastly, have a clear customer strategy.

Other 130

Other Customer Retention Engagement Strategy 130

Inside Retail

MARCH 7, 2023

She believes that brands, retailers and marketers can help consumers overcome digital fatigue by focusing on amplifying the tangible and inspiring returning consumers through engaging experiences that are beyond transactional.

Customer Retention 130

Customer Retention Social Media Consumer Tailored 130

Inside Retail

JANUARY 24, 2024

Balancing nostalgia and modernity Bata was founded on September 21, 1894, in what is now known as the Czech Republic, and has a retail presence in more than 70 countries. Moreover, she said they had to be authentic to ensure high engagement rates. They had to be aligned with the brand voice, relevant and inspire the target audience.

Social Media 130

Social Media Customer Retention Visual Merchandising Merchandising 130

Inside Retail

OCTOBER 30, 2023

The Fall collection has been described as perfect for both city life and resort destinations, as it strikes a balance between versatility and high fashion. I will be on the road for the next few months meeting customers,” she concluded. Our proposition is uncomplicated. We are not driven by trends but set our own.

Fashion 130

Fashion Customer Retention Location Engagement 130