Retail Focus

DECEMBER 12, 2024

Noteworthy brands include PD Paola, Dune London, Lucid Motors, % Arabica, La Bottega del Caff, Goiko, Sosandar, DJ Lab, and New Balance. Artificial intelligence (AI), once considered a trend, is now firmly established as a transformative force in customer engagement and operational efficiency.

Expansion 264

Expansion Retail Space Space Marketing 264

Inside Retail

SEPTEMBER 2, 2024

IR : How does Ghd balance innovation with maintaining the core qualities that customers have come to expect from your products? IR : Can you talk about any notable partnerships or collaborations that have enhanced Ghd’s brand presence and customer engagement?

Engagement 278

Engagement Consumer Balance Concept 278

Inside Retail

APRIL 19, 2024

It’s important to evolve your product and still stay on brand, which can take some time to learn how to balance. AC: Implementing the scarcity strategy has been a gamechanger for us, driving massive demand for our products and transforming the dynamics of customer engagement.

Social Media 246

Social Media Strategy Engagement Customer Engagement 246

Theatro

NOVEMBER 19, 2024

Balancing these expectations with cost-effective service delivery presents a significant challenge. Theatro GEN iusAI , bridges this gap by seamlessly upskilling the natural capabilities of the frontline workforce, allowing them to focus on customer engagement without the distraction of seeking out information.”

Engagement 79

Engagement Flow Customer Engagement Balance 79

Inside Retail

JULY 27, 2021

Partnering with Officeworks, Scalene has been helping the company differentiate the range and proposition best suited to stores’ locations and customer catchment, right down to managing the macro space to balance the share of space in each store. Understand how Scalene’s approach can deliver valuable data-led business solutions.

Management 234

Management Tailored Space Location 234

Retail Focus

JULY 3, 2024

However, balancing exclusivity with sustainability presents a challenge for luxury brands. This balance can be achieved by rethinking traditional notions of luxury to include ethical production, reduced environmental impact, and social responsibility.

Engagement 162

Engagement Consumer Balance Promotion 162

Retail Focus

APRIL 4, 2024

In this quest for the perfect balance between tradition and innovation, the premium and luxury sector represents a compelling case study that mirrors the challenges and potential transformations facing industries across the globe. The brand leverages these channels for product launches, brand campaigns, and customer engagement.

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

NOVEMBER 12, 2024

My background in retail strategy and customer engagement aligned well with Pandora’s goals, especially around personalisation and sustainability. LR: I try always to build a balance between the past and future and start my day with analyzing the performance of the previous day and the current trends.

Balance 130

Balance Engagement Consumer Perspective 130

Inside Retail

DECEMBER 14, 2023

The challenge is striking a balance: an overly robotic chatbot might reduce the level of engagement that companies are seeking. It’s vital for the right hand to know what the left hand is doing to ensure a cohesive and effective customer engagement strategy.

Engagement 130

Engagement Line Pattern Balance 130

Inside Retail

MAY 21, 2024

At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We “Our technology ecosystem is ever-changing. The key is to embrace tough times as opportunities for growth. You’ve just got to become more creative and have that mental strength to keep going,” she asserted.

Boutique 263

Boutique Fashion Expansion Department Stores 263

Inside Retail

NOVEMBER 29, 2023

With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales. What are the best practices in loyalty gamification? What’s next for gamification?

Strategy 130

Strategy Engagement Customer Engagement Consumer 130

Inside Retail

MAY 21, 2024

At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We “Our technology ecosystem is ever-changing. The key is to embrace tough times as opportunities for growth. You’ve just got to become more creative and have that mental strength to keep going,” she asserted.

Boutique 245

Boutique Fashion Expansion Department Stores 245

Retail Focus

DECEMBER 12, 2023

In this way, Christmas windows become not only aesthetic showcases but powerful influencers in the consumer decision-making process, contributing to increased sales and customer engagement during the holiday season. In New York, Saks Fifth Avenue , Nordstrom , Bergdorf Goodman and Bloomingdales go big on Christmas.

Art 264

Art Display Light Curate 264

Inside Retail

AUGUST 23, 2022

We’ve [been] building for the future by enhancing our digital customer engagement platforms, and introducing new retail formats, such as the Cellar by Dan Murphy’s, and Dan Murphy’s new neighbourhood stores,” said Endeavour Group chief executive Steve Donohue. “I Inside Dan Murphy’s The Cellar store at Lane Cove.

Planning 130

Planning Pattern Customer Engagement Balance 130

Inside Retail

OCTOBER 7, 2024

The Australian-owned business has spent more than a decade refining and perfecting its enterprise-level digital marketing platform, Distributed Customer Engagement. Users can measure the impact of marketing activities on sales, knowing exactly which promotions perform best and what the most profitable customer segments are.

Marketing 130

Marketing Management Flow Customer Engagement 130

Creative Displays Now

OCTOBER 31, 2024

Balance heavier or larger items with lighter or smaller items. Tell a Story A well-crafted retail display can serve as a powerful storytelling tool that engages customers on an emotional level. Ensure that text on signage is legible against any background colors.

Display 52

Display Visual Merchandising Color Focal Point 52

Creative Displays Now

JANUARY 2, 2025

Create a balanced look that’s not too busy and allows customers to gauge what it’s about at first glance. Change the products in the window display to match the seasons or trends to reflect your customers’ priorities. Tell a story about how the product is used for daily or special events.

Outdoor 52

Outdoor Display Merchandising Strategy 52

Inside Retail

OCTOBER 8, 2024

As e-commerce continues to evolve at breakneck speed, Australian retailers face the twin challenges of exceeding rising customer expectations and optimising their operational frameworks. The difference between thriving and merely surviving in this hyper-competitive landscape lies in one key strategy: outsourcing.

Tailored 130

Tailored Strategy Reimagine Management 130

Inside Retail

JUNE 5, 2023

Heritage matters According to Baker, ever since SSS was founded in 1979, the company has championed a strong culture of sports and active living across the Middle East with its portfolio of brands, which include some of the world’s most known and loved sports and lifestyle brands, such as Puma, Converse and New Balance.

Expansion 130

Expansion Engagement Social Media Consumer 130

Inside Retail

FEBRUARY 25, 2025

Our stance in this space is to provide our customers with a real experience by crafting meaningful, lasting connections, sustainably and responsibly. This will go a long way to ensure you are staying on path, Anders said.

Other 130

Other Customer Retention Engagement Strategy 130

Inside Retail

OCTOBER 24, 2023

He strives to strike a balance that resonates with both the brand’s heritage and the local market preferences. Additionally, customisation services provide an opportunity to showcase the brand’s craftsmanship, quality, and attention to detail, further enhancing brand loyalty and customer engagement.

Target Market 130

Target Market Social Media Fashion Tailored 130

Inside Retail

DECEMBER 18, 2023

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

Social Media 147

Social Media Engagement Concept Layout 147

Inside Retail

FEBRUARY 26, 2024

He’s been able to sustain his longevity in the business through listening to his customers over the decades while successfully leading them through different eras of style,” Jian DeLeon, men’s fashion director for Nordstrom, commented. At the end of the day, we’re both fully invested in helping customers look great and feel their best.”.

Department Stores 130

Department Stores Shopping Fashion Engagement 130

Creative Displays Now

OCTOBER 31, 2024

The unboxing experience also matters to consumers — if opening the packaging feels special, they are more likely to become loyal customers or share their experience online. The Role of Packaging in Brand Identity The role of packaging in brand identity is multifaceted and critical to how consumers perceive and engage with a brand.

Design 52

Design Color Display Texture 52

Inside Retail

FEBRUARY 9, 2022

When considering how to orient the organisation around the customer, it’s critical to look closely at how business performance KPIs are linked to customer success metrics – from the top down.

Engagement 130

Engagement Beauty and Health Social Media Flow 130

CRP

NOVEMBER 25, 2024

Use Packaging for Promotion Packaging can extend your marketing reach beyond the initial sale and turn it into a platform for ongoing engagement. This keeps customers engaged, and drives repeat purchases even after they’ve received the product. With the right balance between clarity and depth, you simplify purchasing decisions.

Marketing 52

Marketing Color Tailored Texture 52

Greater Group

NOVEMBER 24, 2019

NEW BALANCE’S TOKYO FLAGSHIP STORE. Over the last couple of years, New Balance opened a handful of flagship stores across the world, of which the Tokyo store is the largest. Greater group has worked with New Balance on 8 of their boutiques globally including the Harajuku flagship, Ginza and Roppongi stores in Tokyo.

Retail Design 59

Retail Design Design Focal Point Balance 59

Jahabow

JULY 14, 2023

Creating and executing a robust visual merchandising strategy is about striking a balance between your products and how their showcasing; If you aren’t including display cases throughout your store, you are missing out. Display cases allow you to arrange your products aesthetically pleasingly while keeping everything safe and secure.

Visual Merchandising 52

Visual Merchandising Merchandising Display Flow 52

RetailMinded

MAY 15, 2024

By aligning IT strategies with business goals and improving operational efficiency, IT risk consultants empower retail businesses to minimize disruptions, enhance customer engagement, and drive innovation securely. The fallout can range from financial losses to significant damage to brand reputation and customer trust.

Strategy 52

Strategy Customer Engagement Management Engagement 52

Retail Insider

JUNE 24, 2021

A current example of this is balancing the trade-off between continued investments in the core business and that of innovating our customer experience and expanding into new geographies. We will continue to scale up Live Styling over the coming year, making it available to a wider UK audience.

Space 52

Space Shopping Engagement Consumer 52

Parcel Pending

MAY 3, 2023

This includes product suggestions, sizing information, and smart cross-sells as part of the overall customer experience. 6 Immersive and Experiential Shopping With shopping now happening anytime and anywhere, 82% of global brands said delivering experiential value for customers is a crucial need for 2023.

Social Media 52

Social Media Shopping Consumer Marketing 52

Creative Displays Now

MARCH 4, 2024

Use Effective Online Advertising and Promotions When planning a retail marketing strategy that will make sense for your brand, you should consider running occasional promotions and using effective online advertising to target your ideal customers. It’s a delicate balance between outpricing yourself and making enough profit.

Retail Marketing 52

Retail Marketing Strategy Marketing Social Media 52

Inside Retail

JUNE 5, 2022

Their digital expectations have also risen exponentially, causing brands everywhere to face their biggest challenge yet – balancing customers’ desires for personalised interactions while fiercely protecting customer privacy. . Cheetah Digital is a cross-channel customer engagement solution provider for the modern marketer.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

AUGUST 1, 2023

Koo added that greater brand awareness, as well as more intent from customers to make purchases when entering the stores – is helping to drive growth. “By By expanding to interstate stores and strengthening our digital presence, we’ve enhanced our reach and amplified customer engagement,” she said.

Gifts 246

Gifts Customer Engagement Apparel Balance 246

Parcel Pending

DECEMBER 8, 2023

Special incentives, product recommendations, and review requests are all powered by customer analytics and data. However, there’s a delicate balance between having enough inventory and too much inventory. Customer Relationship Management Software Sophisticated CRM software manages many customer journey elements.

Management 52

Management Fashion Contrast Shopping 52

Inside Retail

FEBRUARY 23, 2025

Enhanced customer engagement with AI and robotics By 2030, the integration of artificial intelligence (AI) with robotics will enable Australian retailers to create more personalised and engaging shopping experiences.

Engagement 130

Engagement Pattern Customer Engagement Management 130

Inside Retail

FEBRUARY 11, 2025

Experts suggest that while discretionary spending is set to increase, a gradual return to travel and hospitality spending may redirect some consumer dollars away from retail, requiring businesses to refine their customer engagement strategies. Retailers must balance value with expertise to remain relevant in the year ahead.

Home Furnishings 130

Home Furnishings Strategy Consumer Shopping 130