Retail Focus

NOVEMBER 7, 2023

In this article, I explore the world of hyperphysical luxury retail stores, their atmospheric design, the importance of physical touchpoints, and the strategic adoption by luxury brands. They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers.

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Engagement Customer Engagement Layout Display 147

Inside Retail

FEBRUARY 16, 2022

Today, customers expect highly tailored and targeted interactions when they engage with a brand. To deliver valuable and highly personalised customer communications and interactions, retailers need to capture all the signals that a customer displays through their engagement with the organisation.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Inside Retail

JUNE 5, 2024

“I don’t think retail has worked out how to use it just yet, but once we get it unlocked it’s going to catch like wildfire because businesses are always looking at ways to either drive customer engagement or drive efficiencies, and I think AI is going to sit in both of those spaces,” she said.

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Retail Focus

NOVEMBER 22, 2023

The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. In this article, I explore the reasons why luxury pop-up stores play a pivotal role during the Christmas period. Furthermore, I assess their impact on the visibility of a brand, customer engagement, and overall success.

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Social Media Gifts Jewelry Artistic 162

Inside Retail

SEPTEMBER 13, 2021

This was something Mirabai credits for the business’s ongoing ability to adapt to an influx of demand as its customer base doubled. What’s interesting is that with consumers spending more time on devices, the significant touchpoints of brand discovery, validation and engagement have all become more digital too.”.

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

Retail Focus

NOVEMBER 7, 2022

Fashion brands investments are more concentrated towards creating value for customers, engaging them, and engaging with them. Fashion brands are also highlighting any activity related to sustainability as it aims at showing customers that it is actively seeking best practices related to sustainability.

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Brand Management Fashion Management Perspective 130

Inside Retail

JUNE 30, 2021

Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. You can download it here.

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Department Stores Shopping Layout Outdoor 246

Retail Focus

AUGUST 25, 2024

In fact, one of our previous articles covers how retailers can borrow insights from online casinos to keep customers engaged. So, we’ll flip the coin this time and talk about how casinos can better retain their customers by borrowing strategies from the retail world.

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Customer Retention Strategy Pattern Customer Engagement 130

Show Best

OCTOBER 31, 2023

In this article, we provide four more vital considerations for businesses in these sectors to keep in mind while creating displays that will stand out and highlight key examples from past Showbest projects. Modular displays that can be rearranged easily offer flexibility in keeping the space fresh and engaging.

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Display Design Customer Engagement Advertising 85

Inside Retail

SEPTEMBER 25, 2024

Our platform enables them to deeply understand their core shoppers, engage meaningfully on retail properties and across the open web, and continuously evolve their retail media strategies. By leveraging our connected platform, businesses can drive impactful engagement and achieve unparalleled success in the retail media space.

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Inside Retail

JUNE 22, 2023

Empathy In a post-pandemic world of increasing automation, artificial intelligence and self-service, the way customers engage with organisations is also changing. Customers across all generations are willingly turning to chatbots to resolve simple problems. The post Filling a customer service role?

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Social Media Engagement Customer Engagement Management 130

Inside Retail

JUNE 15, 2021

Today’s Chinese retailing is all about digital connections — from shoppable livestreams to omnichannel engagement across numerous social networks. This digitalisation must transform every part of the business ecosystem, from sourcing and logistics to sales and customer engagement. New consumption habits.

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Consumer Strategy Engagement Marketing 147

Retail Times

JULY 10, 2024

Amidst an incredible summer of sport, new research by omnichannel marketing expert SAP Emarsys Customer Engagement reveals that football fans surveyed are set to spend almost one and a half times as much as Olympics fans – amidst a wider study of how loyalty underpins consumer spending.

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Consumer Customer Engagement Engagement Marketing 52

Inside Retail

AUGUST 17, 2023

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

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Fashion Retail

NOVEMBER 21, 2022

Fashion, like other industries, is adapting to digital transformation by redefining customer engagement and optimizing operations across new business models with a new approach to product development where sustainability and traceability are mandatory.

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Fashion Customer Engagement Engagement Other 52

RetailMinded

JULY 17, 2022

Though AI was used mostly to assist with data analysis, it’s now quickly moving into a new era of personalized customer engagement. This article explores the ways AI technologies are driving marketing strategies today. Enhancing Customer Engagement . Customer engagement is critical to any successful retailer.

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Marketing Customer Engagement Engagement Strategy 94

Creative Displays Now

JULY 18, 2023

Instead of simply displaying your product on a shelf, visual storytelling enables you to take a more personal approach and build bonds with your customers. In this article, we’ll discuss why your brand should use visual storytelling and how it boosts customer loyalty. How do you enhance your customers’ lives?

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Visual Merchandising Merchandising Display Advertising 98

All Work

DECEMBER 18, 2020

This article was written by Mardi Najafi and Jillian Warren , and it was originally published on Work Design Magazine. Rethinking the success measures of the workplace from pure employee densities to one where engagement is at the forefront, will be the challenge of business owners and HR leaders. What is the unique culture?

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Compliantia

MARCH 31, 2023

The good news is, with proper planning, not only can you ensure that the right, in-demand products are available to customers when they need them, but also avoid ending up with excess inventory. This article will guide you through the process of crafting an effective merchandising plan for your retail store. Let’s get started.

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Merchandising Planning Visual Merchandising Display 97

VMS

NOVEMBER 30, 2022

As I pointed out in my article about food courts in VMSD ’s October 2022 issue, the huge network of restaurants throughout the world are feeding hundreds of millions every day, and it takes a lot to grab customer attention. Courtesy of Sweetgreen/DGC. If you want to understand the modern shopper, look no further than evolving trends.

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Beauty and Health Interior Advertising Flow 80

RetailMinded

APRIL 5, 2024

This article explores the intricacies of running a retail store that specializes in Apple Watch accessories, with a focus on the allure of elegant Apple Watch metal bands and innovative stainless steel watch band designs. Enhancing Customer Experience In retail, the customer experience is paramount.

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Accessories Accessories Curate Fashion 52

Barber Design

JULY 28, 2016

As discussed in our previous article earlier this week , the phenomenal success of the new location-based Pokemon Go smart phone game has captured the public’s imagination like no other. Retail technology creates opportunities for sales and customer engagement that were simply not possible a few years ago.

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Display Location Customer Engagement Shopping 52

RetailMinded

JULY 29, 2023

In this article, I will explore the rapidly changing retail industry and analyze the current trends influencing its future. This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms.

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Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

In this article, I will explore the rapidly changing retail industry and analyze the current trends influencing its future. This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Retail Design Solutions

DECEMBER 20, 2023

RDS uses a range of digital design tools and techniques to create compelling layouts to engage and entice customers, ultimately leading to increased sales. Our clients work closely with our in-house design teams to create an engaging and personalised shopping environment. The Power of RDS as your Design Partner.

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Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. The Omni-Channel Experience Meeting customers where they are – online, in-store, and everywhere in between – is the key to creating an exceptional shopping experience.

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Social Media Management Customer Engagement Engagement 52

VMS

MAY 3, 2021

Though the retailer is telling people to not try on its products inside the store, customers simply don’t care. The article quotes one Primark employee: “They take their shirts off and try things on near the mirrors. Even when you try to tell them, they don’t listen, even though there are signs on the mirror saying not to do that.”.

Visual Merchandising 52

Visual Merchandising Merchandising Fashion Customer Engagement 52

Greater Group

SEPTEMBER 24, 2019

In retail, the rise of e-commerce has sparked worry about the relevance of brick-and-mortar and prompted retailers to reimagine the way they use tech to promote their products and engage shoppers. SMALL & TEMPORARY FORMATS : Temporary retail building.

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Display Shopping Engagement Customer Engagement 52

VMS

OCTOBER 18, 2021

It’s about the customer engagement and inspiring them through great presentations of fashion and product.” – Eleanor Smith, Bloomingdale’s, Montvale, N.J. Lesson learned: The customer is always right.” – Barb Beeghly, Reztark, Cincinnati, Ohio. We publish the best responses in feature articles on vmsd.com.

Visual Merchandising 52

Visual Merchandising Merchandising Fashion Art 52

Retailing Insight

MAY 10, 2022

To create long-lasting customer engagement that gives you a real competitive advantage, you need to think beyond the basics of experience and explore how your brand will stand out. W hen it comes to customer experience in North America, consumers tell us that true excellence is still elusive.

Strategy 59

Strategy Flow Customer Engagement Consumer 59

CRP

MAY 28, 2024

Seasonal custom packaging evokes a sense of festivity, makes your products more appealing as gifts, and helps increase sales. In this article, we’ll explore some of the exciting holiday packaging trends this year will bring us so you can capitalize on the biggest buying season. Packaging designed by Creative Retail Packaging.

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Retailing Insight

MARCH 13, 2023

Take some time to evaluate the places and ways in which you are messaging your brand to assure you offer consistency in language, images, tone, and style to provide your customers with the experience you want your brand and business to offer. Are Your Pictures (And Videos) Worth A Thousand Words?

Strategy 52

Strategy Marketing Social Media Advertising 52

Retailing Insight

SEPTEMBER 12, 2023

Execution Embracing the magic of execution — the key to independent retail shop success — is the third article in a series that explores the four pillars of a successful business. These pillars, based on the book, Scaling Up, by Verne Harnish, helped me increase my revenue and profits 10-fold.

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Rhythm Planning Strategy Social Media 52

Compliantia

NOVEMBER 25, 2022

In this article, we’ll take a look at five of the most critical areas that you need to focus on that can have a serious impact on your business success. It helps to boost the morale of the franchisee, enhance customer engagement, avoid unnecessary disruptions, and contribute to the overall growth of your brand.

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Color Social Media Perspective Customer Engagement 52

Creative Displays Now

JUNE 30, 2021

Rather than being used to like posts and share articles, social media has recently become a space for what’s known as social commerce. This development will move the focus of customer satisfaction from increasing inventory to increasing product availability. The Rise of Social Commerce.

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Social Media Display Consumer Shopping 52

Retail Insider

MAY 28, 2021

One Stephen Walsh founded the first venue in 2014 in Glasgow (this is the one store the company does own outright) and he remains very inspirational for the business as a whole but for the purposes of this article Retail Insider has beetled down to the Holloway Road to talk to the franchisees of that store. Geek Retreat on Holloway Road.

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