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How AI could solve product returns and other supply chain challenges

Inside Retail

Our research shows that 34 per cent of retail executives say supply-chain efficiencies and improvements are a top customer engagement priority. In one example, Canadian apparel retailer ALDO Group has created a demand-forecasting machine learning model called Delphine.

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Meet the power couple behind Stax and Secondleft

Inside Retail

From humble beginnings as a fitness-focused apparel brand to a global business with a rapidly growing retail network, Staxs journey showcases the power of community engagement, strategic product evolution, and adaptability in a dynamic market.

Fashion 147
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“Deep product placement”: The implications of the Nike-Netflix partnership

Inside Retail

Iacono believes that Nike’s strategy with its apps is to create experiences and encourage activity, with an active consumer leading to higher apparel and footwear sales. While she says that customer data will be carefully mined for insights, she believes that NTC’s primary function will be to maximise customer engagement.

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Deep dive: What social commerce looks like around the world

Inside Retail

Apparel, beauty, health and wellness were the biggest beneficiaries at that time. Yet a Forrester study indicated that even among social commerce leaders, fewer than 30 per cent were prioritising customer engagement in social commerce. Now is the time to ride the social commerce wave.

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The founder and director of Babyboo on staying true to the brand’s mission

Inside Retail

As I listened to customer feedback, I made a strategic shift, pivoting the company towards apparel, and that’s when sales really took off! AC: Implementing the scarcity strategy has been a gamechanger for us, driving massive demand for our products and transforming the dynamics of customer engagement.

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Five retail leaders discuss how to deliver value in a spending slump

Inside Retail

How has customer behaviour changed? We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound.

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SPORT 2000 Launches New “Home of Experts” Retail Concept for Global Expansion

Retail Focus

Customers can test and try all sporting category equipment, footwear, and apparel from top brands such as Adidas, Kettler, Hoka, and Puma. At the heart of the store concept is a new ‘hub’ where customers engage with SPORT 2000’s team of experts for a conversation starter, sharing stories, and picking up the best advice.

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