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Retail holiday preparedness: Six tips to maximise sales events

Inside Retail

With the addition of Instagram night in 2021, shoppers can now pick from 25 widely advertised limited-time only retail events. It can be tempting to cast a wider net, but during highly competitive seasons when advertising supply is limited, broad targeting can do more harm than good. Tailor campaigns for each specific sales event.

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Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

Shopper engagement Chatbots and in-store kiosks: These provide instant assistance to your shoppers seeking information, especially when it comes to those common, easy-to-answer questions. Personalised recommendations: You can tailor marketing and product suggestions based on purchase history and browsing behaviour.

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Retail media – the future of personalisation in a privacy-conscious world

Inside Retail

Now, regulators and lawmakers are reviewing the definition of ‘personal information’ (right down to primary online identifiers such as geolocation), with a raft of changes in the works that are predicted to go harder than the European Union’s general data protection regulations (GDPR). With tools, such as TP.

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Collecting first-party data is critical to retail success. Here’s why

Inside Retail

First-party data allows customers to be segmented into groups that brands can tailor relevant, timely promotions to – no more emails promoting children’s clothing to bachelors who have only ever bought menswear from you, for example. If you know who someone is, you’ve got their details; that’s very powerful.”

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How brands can capitalise on Pinterest’s push to make everything shoppable

Inside Retail

Pinterest uses a combination of machine learning and human curation to offer tailored recommendations and search results based on the interests of users. The campaign enabled shoppers to virtually try on products and provided users with interactive lookbooks featuring video tutorials and other product information.

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Meet Gen Alpha, the kids and tweens already influencing purchase decisions

Inside Retail

While Generation Z saw the ascent of customisation, Generation Alpha has experienced the era of personalisation, where everything from Nutella jars to storybooks can be tailored with their names. As the next wave of young e-shoppers, they will be hyper-informed and constantly connected.

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How Ezibuy and Gumtree unlock incremental revenue with personalisation

Inside Retail

A core focus for Gumtree is to be Australia’s best native advertiser tailoring bespoke customer solutions personalised for each customer. This failure persists despite a commissioned Forrester study that found that most customers (56% ) say they are more likely to spend more with brands that tailor experiences for them.

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