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How Country Road dials up personalisation with free digital gifting service

Inside Retail

Iconic Australian retailer Country Road has taken an innovative tech-led approach to maximising gift sales. Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store. An end to order deadlines for online gift shopping.

Gifts 246
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David Jones, LSKD reveal how their Black Friday sales are performing so far

Inside Retail

“While Australians continue to face cost-of-living pressures, particularly in a high-interest rate environment, we’ve seen that they’re still willing to spend, particularly on others during key gifting moments like Black Friday,” James Holloman, David Jones’ chief marketing officer, told Inside Retail.

Promotion 241
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Black Friday footfall expected to rise +2%, as discounts unlock pent-up spending from bargain-focused, post-payday shoppers – RetailNext

Retail Focus

In addition to Black Friday deals helping to unlock pent-up demand as shoppers start to snap up cut-price Christmas gifts, Black Friday performance is also expected to benefit from the discounting event falling after payday this year. year-on-year , significantly weaker than September’s retail revenues. year-on-year.

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Future-proof your retail strategy for the holiday season and beyond

Inside Retail

Let’s dive into the shifts expected to alter shopping for this year’s holiday season and explore additional winning strategies for retailers. With the rise of buy now, pay later (BNPL) services and alternative currencies, shopping has never been more frictionless.

Strategy 278
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Online florist Meg’s Flowers fined $1 million for misleading customers

Inside Retail

The Australian Competition and Consumer Commission (ACCC) brought Meg’s Flowers to court, noting that the flower shop did not directly maintain any local shopfronts accessible to customers, contrary to its claims in 156 websites and in 7462 Google advertisements.

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How Temu and Shein drive up Black Friday marketing costs for US retailers

Inside Retail

Typing a few words into a search engine is a key starting point for shoppers looking online for gifts or buying for themselves in Black Friday sales, the unofficial start of the holiday shopping season on the day after US Thanksgiving. Shein did not immediately reply to a request for comment.

Marketing 130
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Why customer acquisition and loyalty are retailers’ biggest challenges today

Inside Retail

To draw foot traffic to the opening day of its Brisbane store, July promoted a competition via social media and local advertising. At a one-day pop-up shop in London, shoppers were sent a box of toilet paper for free in exchange for providing their email address and a physical address for delivery. “It Those experiences add friction.